1. Violence in social welfare sector daily & exceptional PSR Khlim (Bert Leers) / HUB (Paul Philips) In confrontation with LSCI

2. Benny Leesen efect Focus groups Youngsters Team Management

3. Benny Leesen efect Core questions (1) 1.Which situations cause aggression 2.What causes a situation to escalate 3.Consequences of aggression 4.What determinates the gravity of the consequences

4. Benny Leesen efect Core questions (2) 5. What determines possibilities of recovery 6. What does each actor need to continue 7. Which effort does the institute make 8. What can each actor do to decrease the possibility of aggressive behaviour

5. Benny Leesen efect Results 1.Explanatory models 2.Parameters 3.Remedial measures / prevention 4.Methods / good practices 5.Index cards of categories

6. Benny Leesen efect Explanatory models 5 step model Negative process Safety triangle Actors involved

7. Benny Leesen efect Parameters Influencing factors (categories) Consequences and recovery

8. Benny Leesen efect Remedial measures / prevention The level of the institute youngsters – staff – institute The level of government The level of education

9. Interpretation of possibilities for implementation in LSCI