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China’s E-Commerce and Canadian Seafood Export Opportunity to China

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1 China’s E-Commerce and Canadian Seafood Export Opportunity to China
8th October, Fredericton, NB 2014 Annual Conference of Canada Fishery Council Fan Xubing Managing Director, Beijing Seabridge Marketing Co.

2 China E-Commerce Market Overview: World No.1 and Continue Fast Growing

3 China’s Consumer Spending: Triple from 2010 to 2020

4 China vs. US Ecommerce Annual Increase: 120% vs. 17%

5 China’s E-Commerce Market: World No.2 in 2012

6 China’s E-Commerce Market: Potential

7 China’s E-Commerce Market: Potential for Growth

8 US’s E-Commerce: Path to Purchase

9 China’s E-Commerce: Path to Purchase

10 Canadian Seafood Enter into China Market Steps
Government Market Access Association Trade Exhibition, Buyer Delegation Marketing Company Social Media: weibo, wechat, blog, recipe-sharing web, short video, etc. Printing Media, TV Cooking Program Baidu Key Word, SEO, Wikipedia E-Commerce and E-Promotion Hypermarket Promotion and Restaurant Promotion

11 @野生北极虾 Coldwater Shrimp Official Weibo
@野生北极虾 following: fans: weibo: 857

12 China’s E-Commerce: Path to Purchase

13 Different E-commerce Structure: US vs. China

14 China E-Commerce Market Leaders: Alibaba/Weibo, Jingdong/Tencent and other……

15 China B2C E-commerce Giants: G2

16 China/World Largest E-commerce Company: Alibaba & Jack Ma

17 China/World Largest E-commerce Company: Alibaba

18 Best Selling Canadian Seafood on Tmall: Coldwater Shrimp

19 Best Selling Canadian Seafood on Tmall: Canadian Lobster

20 Best Selling Canadian Seafood on Tmall: Canadian Surf Clam

21 Best Selling Canadian Seafood on Tmall: Canadian Seal Oil

22 China/World Largest E-commerce Company: Alibaba

23 China E-Commerce Market Future

24 China E-commerce Prospective: Go Mobile

25 China E-commerce Prospective: 3 Driven Forces

26 China E-commerce Prospective: 3 Driven Forces

27 China E-commerce Prospective: 3 Driven Forces

28 China E-commerce Prospective: 3 Driven Forces

29 China E-commerce Prospective: 3 Driven Forces

30 China E-commerce Prospective: 3 Driven Forces

31 China E-commerce Prospective: 3 Driven Forces

32 China vs. US: All Social, but Different Social Animals

33 Current China’s E-commerce Food Consumption: 3
Current China’s E-commerce Food Consumption: 3.3% but huge potential to grow

34 China E-commerce Sales: Exceed 10% of total retail sales since 2014

35 China B2C E-commerce Sales: Food only take 3.3% of total sales

36 But Increase Very Fast: Taobao/Tmall Agri-products Annual On-line Sales
Source: Alibaba agri-product white paper 2012

37 China’s Young and Rich E-Shoppers

38 China E-Shoppers: mainly 19-35 Y young people

39 China E-Shoppers: 1/3 buyers buy more than 40 times/year

40 China E-Shoppers: 52.4% spend 500-3300 USD/year

41 China’s Food E-Commerce Sellers

42 2013 China B2C Top30 Companies: 6 are Food related E-Stores

43 Opportunities for Canadian Seafood in China

44 Canadian Seafood Export: 85% seafood for export G4: Lobster, Salmon, Crab, Shrimp

45 Canadian Seafood Export: Mainly Rely on US Market

46 Canadian Seafood Export: shifting from US to China

47 What Seafood China Market Need?
Inside China, the Seafood Trade 2014, Agriculture & Agri-food Canada

48 What Canada currently export to China: Crab & Shrimp

49 Canada Seafood: Enough Opportunities in China
Canadian Seafood Main Competitors in China Market No.1 No.2 No.3 Frozen Snow Crab Atlantic Canada Alaska, US Russia Frozen Coldwater Shrimp Greenland Argentina Live Lobster Maine, US New Zealand Live Dungeness Crab BC, Canada Pacific US Live Geoduck Frozen Halibut Canada Frozen Capelin Norway Hokkaido, Japan Frozen Mackerel, Herring Frozen Lobster Cuba Mozambique Farmed Fresh Atlantic Salmon Scotland Faroe Island Wild Frozen Pacific Salmon Frozen Sablefish Frozen Flat Fish Farmed Mussel India PEI, Canada Source: Beijing Seabridge Marketing Co., China Customs Statistics

50 Canadian Seafood Competitors in China
Inside China, the Seafood Trade 2014, Agriculture & Agri-food Canada

51 Canadian Seafood Competitors in China
Inside China, the Seafood Trade 2014, Agriculture & Agri-food Canada

52 Canadian Seafood Competitors in China
Inside China, the Seafood Trade 2014, Agriculture & Agri-food Canada

53 China: Strong Demand on Variety of Seafood
<Pelagic Fish in China 2014> report, Agriculture & Agri-food Canada

54 Seafood Country Image for Chinese Consumers
Canada: High-end, High-Price, Lower Quantity Canada Lobster, Shrimp, Crab, Surf Clam, Geoduck, Salmon, Sablefish, Sea Urchin, Norway Farmed Salmon, Mackerel, Herring, Haddock, Alaska, Russia King Crab, Snow Crab, Wild Salmon, Cod, Pollock, Flat Fish,

55 China-Canada: Perfect Matching for Canadian Seafood Demand-Supply
Population: 1.4 Billion people and increasing Income: increasing Diet: a nationality who like seafood; from meat to seafood Consuming Habits: prefer live & fresh seafood; prefer shellfish than finfish Seafood Trade: from Seafood Export Country to Seafood Import Country Wild Seafood Catch: decreasing Aquaculture Production: reached a ceiling

56 Important Canadian Seafood in China: History, Current and Future

57 1. Canadian Lobster Market in China

58 Canada Lobster Export Market Structure
During , USA remains average 77.5% of total Canada lobster export market, while China and HK together increases from 2.2% to 7.6%, when 5 European countries decreases from 10.6% to 7.2%. The emerging Asian market (China, HK, Japan, Korea) is replacing the declining European market. Canada lobster export is still too much rely on the single USA market, which is not a healthy export structure.

59 China Live Lobster Import
China Live Lobster Import: strong demand and increasing, major exporting countries: New Zealand (20.3%), USA (34.3%) and Canada (23.8%) NZ lobster take high-end market and Canada lobster take low-end market China Live Lobster Import 2011 2012 2013 Kg % USD USD/kg New Zealand 16.7% 40.40 20.2% 73.76 20.3% 81.46 USA 975048 11.0% 19.83 26.7% 24.12 34.3% 21.44 Canada 15.5% 16.69 22.8% 19.57 23.8% 18.82 South Africa 13.8% 18.49 542510 6.1% 34.14 730060 5.8% 35.87 Indonesia 450149 5.1% 15.43 893627 10.0% 24.76 756665 31.24 Mexico 15.1% 23.55 455760 30.71 311929 2.5% 40.76 Australia 12.3% 36.53 104936 1.2% 61.85 224062 1.8% 53.49 Burma 181673 2.1% 14.52 242588 2.7% 23.35 201075 1.6% 22.77 Subtotal 91.7% 25.34 94.8% 35.09 96.1% 36.06 Total 100.0% 24.73 34.70 35.99 China live lobster market is very strong even in 2013 and not effected by anti-corruption movement Source: China customs statistics

60 China Frozen Lobster Import
China Frozen Lobster Import: limited market potential, Canada is the most important supply country (52.7%, 2013) China Frozen Lobster Import 2011 2012 2013 Kg % USD Kg/USD Canada 329212 18.6% 10.73 460557 32.6% 13.34 555021 52.7% 12.33 Cuba 58394 3.3% 20.86 419858 29.7% 17.71 188584 17.9% 18.08 Mozambique 0.0% 0.00 21740 1.5% 387894 17.84 116252 11.0% 13.32 Morocco 66519 4.7% 949418 14.27 43400 4.1% 586819 13.52 UK 886742 50.2% 2.70 308826 21.9% 821131 2.66 212 4417 20.83 Subtotal 72.1% 5.61 90.4% 12.32 903469 85.7% 13.71 Total 100.0% 5.40 12.56 14.08 Source: China customs statistics

61 China total Lobster import from USA and Canada
Canada as the largest catching country, export less than USA and cheaper than USA to China China Lobster Import from USA and Canada 2011 2012 2013 Kg USD USD/kg USA live 975048 19.83 24.12 21.44 frozen 29029 538193 18.54 60711 837397 13.79 27909 240781 8.63 Canada 16.69 19.57 18.82 329212 10.73 460557 13.34 555021 12.33 Total live frozen Total importing increase very fast: 7830 tons (2013), Canada take 45% market share (2013) Source: China customs statistics

62 Market Opportunities and Marketing Activities for Canadian Lobster
Media Media Trip to Canada TV cooking program Gastronomy and Chef Magazine Chinese Website Weibo and Wechat Blogs Restaurants Chinese restaurants, Western Hotels Weddings Lobster Festival Chef Seminars Supermarkets High-end supermarkets E-Commerce Tmall, No.1 Store, JD, Amazon Womai, Sfbest, Tootoo, Benlai Others Gift Package for Chinese New Year Buyers Delegation to Canada Importers Incentive Program (encouraging to buy more Canadian lobster instead of to buy US lobster)

63 E-Commerce & E-Promotion Proposal for Canadian Seafood Industry
Beijing Seabridge Marketing

64 2013: the year for imported seafood on-line selling
2013 is the year of taking-off and booming for imported seafood, meat, fruit and other agricultural products on-line sales in China. Seafood, as the Canada’s most popular agri-products in China, received high attention and attracted many on-line shoppers eyes in 2013. In 2013, Canadian coldwater shrimp, lobster and surf clam, as the leading Canadian seafood in China, have been arranged by Seabridge Marketing to join several very important e-promotion on leading e-malls, include Tmall, JD, No.1store etc. These 3 products have been ranked as top 10 on-line best selling imported seafood in China and Canadian coldwater has been ranked as the No.1 on-line selling seafood. In 2013, we estimated the total coldwater shrimp on-line selling was about 500 tons and accounted for 1.5% of total tons coldwater shrimp import.

65 2013: imported seafood on-line selling booming
By end 2013, China’s total annual on-line sales has reached 1885 billion RMB (306 billion USD) and accounted for 8.1% of China’s total annual retail turnover. Agri-foods are the fastest developed on-line selling catalogue (112%) among all on-line selling goods. Seafood, meat and fruit are the fastest developed on-line selling catalogue (195%) among all on-line selling agri-foods catalogue. Imported seafood, meat and fruit on-line sales are developed much faster (3-5 times) than domestic seafood, meat and fruit on-line sales because: 1. domestic consumption upgrading, 2. domestic food safety problems, 3. higher profit to sell imported agri-products on-line.

66 Canadian Seafood to China/HK/Taiwan: No.2 Market after USA
US Food Industry Association predict: by 2018, China will become the world largest market for food importing and consumption, with market size of 480 billion RMB (78 billion USD). Seafood, as the largest exporting agri-food catalogue for Canada, is now still heavily rely on USA market (63% Canadian seafood export to USA), which is not a healthy structure. Currently, seafood is the largest agri-food catalogue exported from Canada to China. By end 2013, China is largest importing country for Canadian coldwater shrimp (21097 tons), China/HK is the second largest importing country for Canadian lobster (4807 tons) after USA, Great China is No.1 importing country for Greenland halibut (8988 tons, China, HK, Taiwan, Vietnam, 83%), China/HK is No.1 importing country for Canadian geoduck (1386 tons, 82%), Canadian Dungeness crab (552 tons, 93%), Canadian surf clam (2884 tons, 71%) and second largest importing country for Canadian sea cucumber (1024 tons). By end 2013, China is very important country for other Canadian seafood like snow crab (4956 tons, No.2), Great China is the largest importing country for Canadian capelin (12005 tons, 59%). These products are imported to China, processed and re-exported to Japan before but now with more and more sales in China’s domestic market.

67 E-Commerce and E-Promotion: icebreaking vehicle for new Canadian seafood enter into China market

68 Why is e-commerce for Canadian seafood?
Most Canadian seafood has been sold into China/HK/Taiwan market for more than 10 years and the traditional market segments has been more or less developed, therefore less opportunity and potential there. E-commerce is the fastest development segment and will take about 20% retail market share by 2020 (currently 10.1% by 2014). Imported seafood, meat and other agri-foods are easier to be accepted by e-commerce compare with traditional wholesale market, hypermarket and food service. Traditional wholesale markets and hypermarkets are getting down in China during recent 3 years and less imported seafood sold through hypermarkets (except high-end supermarkets). Food service is suffering from China government anti-corruption movement since 2013, and still not recovered without the huge expenses from “official entertainment”. Emerging e-commerce companies are much more creative, aggressive, efficient and result-driven compare with traditional business. They are willing to accept and try new products and new business module selling on-line.

69 What benefits E-Commerce could bring to Canadian seafood?
1. Fast entering into China market Selling through traditional market segment takes several years to gradually penetrate into the market, which is slow and low efficiency Selling on-line through leading e-malls and e-stores (more concentrated players compare with traditional distribution channels) are much faster Once one e-promotion succeed, the whole supply chain will follow the on-line market demand quickly Only succeed with one e-mall or e-store, we could duplicate to other e-malls and e-stores much faster then duplicating to hypermarket and food service E-commence will quickly cover whole China market 2. Demonstrative influence to traditional channels Once these Canadian seafood selling well in emerging e-commence channel, hypermarket and food service channel will also follow. Currently in China, c-commence has become a best platform to launch new products sales A proven successful good selling new seafood product on e-commence channel will be selected by hypermarkets and restaurants to sell in their channel because on-line big data has shown the market demand and potential of this seafood product

70 What benefits E-commerce could bring to Canadian seafood industry and exporters?
3. Fast branding establishment E-commence and e-promotion is not only selling the products, it’s also a bigger opportunity to propaganda your products and marketing/branding your products Successful e-promotion imported seafood like Canadian coldwater shrimp, Canadian lobster, Chilean seabass are then getting popular off-line as well 4. Big data C-commence and E-promotion will give us big data and let us understand consumers needs and market potential quickly Based on the big data, we could then formulate clear marketing plan, sales plan and develop consumer-oriented product, package and pricing 5. Direct connecting to end consumers Could directly connect to end consumers, without through different layer distributors and retailers Could squeeze out the profit of middlemen and give the best price to end consumers. This is the big advantage of e-commence for imported seafood

71 Positioning and objective for different Canadian seafood in China
Strong Branding Group Coldwater shrimp: No.1 wild shrimp and No.1 imported shrimp in China. 80% market share. No strong competitor (Greenland and Denmark). 2017: tons Canadian lobster: No.1 lobster in China. 70% market share. Stronger brand than US lobster. 2019: tons Surf clam: No.1 imported clam in China. 70% global market share (Japan). No strong competitor (North Korea).

72 Positioning and objective for different Canadian seafood in China
Weak Branding & Competitive Group Snow crab: No.1 snow crab branding and sales in China. Competitive against Alaska, Russia or North Korea snow crab. Greenland halibut: No.1 halibut branding and sales in China. Competitive against Greenland, Denmark, Norway, Germany and Spain. Blue mussel: No.1 imported blue mussel in China. Competitive against NZ green mussel. Capelin: No.1 capelin in China, competitive against Iceland and Norway. Salmon: popular branding in China, following brand after Norway and competitive against Chile, Scotland and Alaska salmon. Sea cucumber: popular imported sea cucumber in China. Competitive against Iceland sea cucumber. Pork and beef: popular imported meat branding in China. Following brand after Australia, US and NZ beef.

73 Weak & Competitive Brand Strong Brand Dominating Brand
Canadian Seafood Branding & Positioning Steps in China: Take No.1 position in each small market segment like shrimp, lobster, crab, clam, flatfish, pelagic fish etc. Weak & Competitive Brand Strong Brand Dominating Brand Canadian Seafood as a Strong Group-Product Name become the No.1 Seafood brand and take No.1 market share in China

74 Steps for Canadian Seafood E-promotion:
Single product e-promotion to multi products e-promotion Select importer(s) and delivery E-Promotion Planning with selected E-mall Select e-store, prepare inventory and design product page Design e-promotion front page and launch e-promotion Multi products e-promotion (Design theme, select leading seafood, select other seafood) Select e-stores for leading seafood and other seafood, prepare inventory and design product page Design e-promotion front page and launch e-promotion

75 Multi Products Canadian Seafood E-Promotion: by different products combination, different theme, different season and with different e-mall, e-store Multi Products Canadian Seafood E-Promotion Strong Branding Product Competitive Branding Product Unique Product Following Product Coldwater Shrimp Snow Crab Salmon Geoduck Sea Scallop Lobster Greenland Halibut Beef Dungeness Crab Oyster Surf Clam Sea Cucumber Pork Ice Wine Blue Mussel Blue Berry Capelin Cherry Spring Seafood E-promotion 1 Dragon Boat Festival E-promotion Summer Seafood E-promotion JD & No1store E-Festival 06.18 Moon Festival E-Promotion T-Mall & Amazon E-Festival 11.11 New Year E-promotion Chinese New Year E-promotion Womai Regular E-promotion (National) Womai Daily E-promotion (Regional) Sfbest Daily E-Promotion (National) Tootoo Daily E-promotion (Regional) Benlai Daily E-promotion (National) Amazon Daily E-Promotion (National) No1store Daily E-promotion (National) JD Daily E-promotion (National) Tmall Daily E-promotion (National)

76 China Important E-Commence Platform List and Vertical Food E-Commence Companies List
China Current Leading E-Mall and E-store Ranking Name (CH) Name (EN) Head office Web Address Alexa Traffic Global Ranking Alexa Traffic China Ranking Notes 淘宝 Taobao Hangzhou 10 3 belongs to Taobao/Alibaba 天猫 Tmall 43 8 京东商城 Jingdong Beijing 80 14 largest E-store in China 亚马逊中国 Amazon China 112 18 No.1 E-bookstore in China 当当网 Dang Dang 285 46 No.2 E-bookstore in China 拍拍网 Pai Pai Shenzhen 291 51 belongs to QQ.com 易迅网 51buy 352 58 一号店 No.1 Store Shanghai 672 109 belongs to Wal-Mart 苏宁易购 Suning Nanjing 578 largest off-line 3C chain store in China 一号商城 No.1 Mall 1555 200 belongs to No.1 Store 我买网 My Buy 6298 753 belongs to COFCO 顺风优选 Shunfeng Best Choice 10297 891 belongs to largest express transportation company Shunfeng 东方CJ Oriental CJ 25367 2564 belongs to largest TV shopping channel in Shanghai 沱沱工社 Tootoo Community 60581 5027 E fresh food store 本来生活网 Benlai 58032 7172 with background of large media and leading IT company Tencent 易果网 E-fruit 76824 7607 specialized in fruit on-line sales

77 How Canadian seafood associations and exporters participate e-promotion and e-commerce in China?
Working Group: Each association or exporter should appoint a representative to work with Fan Xubing (GM Seabridge Marketing). It is most effective if the association or exporter establishes a working group to focus on the initiative to address marketing, logistics, etc. issues. Export and Delivery: Each product need to find importer in China and deliver the product to China before start of the e-promotion. If have retail package, welcome to sell retail pack product to China, otherwise bulk pack product are also acceptable for re-packing in China later. Product information and supporting documents: Each association or exporter need to provide detailed products information, pictures, supporting documents before start of e-promotion for product page and front page design and e-marketing. Free Sample: Each association or exporter need to donate a certain quantity of free sample for on-line free tasting, luck draw, awarding etc. during e-promotion.

78 Cost for Canadian seafood associations and exporters to participate e-promotion and e-commerce in China? E-promotion Fee: Depends on different scales, different products, different theme, different season e-promotion, Seabridge Marketing will charge different fee for participating, organizing, listing fee for e-mall and e-store, implementing, e-marketing, off-line activities, following-up, data collection and summary report services. Multi Products Canadian Seafood E-Promotion Strong Branding Product Competitive Branding Product Unique Product Following Product Coldwater Shrimp Snow Crab Salmon Geoduck Sea Scallop Lobster Greenland Halibut Beef Dungeness Crab Oyster (Canadian Dollar per E-promotion) Surf Clam Sea Cucumber Pork Ice Wine Blue Mussel Blue Berry Capelin Cherry Spring Seafood E-promotion 6000 3000 Dragon Boat Festival E-promotion Summer Seafood E-promotion JD & No1store E-Festival 06.18 12000 Moon Festival E-Promotion T-Mall & Amazon E-Festival 11.11 15000 7500 New Year E-promotion 8000 4000 Chinese New Year E-promotion 10000 5000 Womai Regular E-promotion (National) Womai Daily E-promotion (Regional) 2000 Sfbest Daily E-Promotion (National) Tootoo Daily E-promotion (Regional) Benlai Daily E-promotion (National) 2500 Amazon Daily E-Promotion (National) No1store Daily E-promotion (National) JD Daily E-promotion (National) Tmall Daily E-promotion (National)

79 Successful Samples of Canadian Seafood Marketing and E-Promotion

80 Seabridge Successful Seafood Marketing and E-Promotion Samples
Seabridge Marketing Co. Marketing Projects List: Seafood Product Client Activities Since To Achievements Norwegian Salmon Norwegian Seafood Council marketing, retail promotion, food service, training, media 2003 2012 10000 tons (2003) to tons (2012) Norwegian Herring market study, retail promotion, media 2006 2009 ------ Canadian Coldwater Shrimp Canadian Association for Prawn Producers marketing, retail promotion, e-promotion, media now 22000 tons (2008) to tons (2013), Canada 70% market share BC Geoduck Underwater Harvesters Association market study, marketing, food service, media 2011 1600 tons (2013), China & HK 90% market share NB & PEI Lobster NB & PEI Department of Fishery, Fishery Council Canada marketing, food service, media 2008 500 tons (2008) to 7830 tons (2013), Canada 45% market share NB & PEI Snow Crab NB and PEI Department of Fishery dropped from 9000 tons (2010) to 5000 tons (2013) BC Sablefish Canadian Sablefish Association market study 2013 US Louisianan Seafood Louisianan Seafood Promotion & Marketing Board Spanish Farmed Turbot Pescanova Sa. markeitng, food service, media Barents Sea Atlantic Cod Ocean Trawlers Co. market study, marketing, media 100 (2013) tons to 1000 tons (2014)

81 Miaoxiansheng (imported fresh food) Canadian lobster and coldwater shrimp E-Promotion at Tmall.com

82 Tmall Canadian lobster Sales: One E-store selling Clearwater brand lobster

83 Canadian Seafood E-Commerce Free Tasting

84 Tmall Free Tasting: New and Low Cost E-Marketing & Pre-Warming Vehicle
Tmall free tasting: No.1 on-line shoppers application for free tasting. Tmall free tasting: More free tasting application and new products exposure than any other e-malls, e-stores and any other gastronomy/recipe social media platforms.

85 Tmall Free Tasting: Canadian Coldwater Shrimp
Applicants number

86 Tmall Free Tasting: Canadian Lobster
Applicants number

87 Beijing Seabridge Marketing Co.
The most professional seafood marketing company in China. Established in 2003 with more than 10 years experiences in China. Exclusive marketing agent for: Norwegian salmon, Canadian coldwater shrimp, Canadian lobster, Canadian snow crab, BC geoduck and important marketing agent for Australian beef and lamb, NZ beef and lamb in China market. All these products are currently the top 10 selling imported seafood and imported meat products in China both for e-commerce and for traditional distribution channels. Contact: Fan Xubing, GM Beijing Seabridge Marketing Co. Phone: , Website:


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