1. Provider Search Application Tutorial All Content ©2007 CuraNet

2. This tutorial will walk you through the capabilities of the Provider Search application. While searching for a provider that is right for you, the Provider Search application allows you to compare providers, view driving directions and maps, and view details. Overview The following diagram provides an overview of the tutorial’s flow from page to page. The links on the diagram can be used to navigate directly to a specific page found in this tutorial. A smaller version of this diagram can be seen throughout the tutorial in the upper left- hand corner with one region shaded, in order to note which page you are on in the process. To navigate forwards and backwards in this tutorial, click on the appropriate chevron in the upper left-hand corner of the following pages to jump to the desired section of the tutorial. Provider Search Additional Search Criteria Your Search Results Provider Comparison Provider Details ConclusionOverview

3. Provider Search The Provider Search page allows you to select search parameters. To begin your search, click the Find Providers Now! button. To view what is new with the current version of the application, click the What’s New? link. (Available on all pages) To view the workflow and topics that may be of help to you throughout the process of finding a provider, click the Help link. (Available on all pages) To enter additional search information to narrow your search, click the Additional Search Criteria button. Enter information. For provider type definitions, click the Type of Provider link.

4. Additional Search Criteria The Additional Search Criteria page allows you to narrow your search by distance, specialty type or other optional search parameters. Enter information to narrow your search. To begin your search, click the Find Providers Now! button. If searching by distance, you must enter your ZIP Code and Distance in miles that you prefer to travel. To find a ZIP code, click the Zip Code Lookup link.

5. The Your Search Results page contains a list of providers obtained from your search criteria. Your Search Results To view the next providers listed, click here. After clicking, a <<Previous link displays to be able to return to the first providers listed. To narrow your search and go to the Additional Search Criteria page, click the Narrow Down Search link. To view detailed information about the provider or facility, click the provider’s or facility’s name. To compare up to three providers, select up to three boxes and click the Compare button. To download search results into an Adobe file to send via email, click the Download to PC link. To return to the Provider Search page to begin a new search, click the New Search button. The ZIP code shown here and the distance column on the table are only displayed when you search by location.

6. Provider Comparison The Provider Comparison page allows you to compare up to three providers or facilities at one time. View the provider information that is compared. To search if sanctions are on record with the state of Michigan for a provider, click the Michigan Department of Community Health link. To view detailed information about the provider, click the provider’s name. To return to the Your Search Results page, click the Back To Results button.

7. Provider Details Provider Details The Provider Details page allows you to read information about a provider or facility. To view maps and driving directions, click the Get Google Map link. If the provider is a PCP, clicking the Show Specialists link displays a list of specialists that the PCP may refer to. If the provider is a Specialist, clicking the Show PCP’s link displays a list of PCPs that the Specialist may refer to. Please note that CuraNet is a PPO and there are no network limitations on where members may go for care. To view all the hospitals to which this provider has admitting privileges, click the Show Hospitals link. Currently, not all CuraNet providers are linked to a hospital at which they have privileges.

8. This concludes the Provider Search application tutorial. To revisit a topic, please go to the Overview by clicking the diagram in the upper left hand corner of this page. Otherwise, click once to close this tutorial. Contact Us Contact Us if you have additional questions related to the Provider Search application. Provider Search Application Tutorial Conclusion