1. Creating a culture of community engagement

2. Today’s workshop Agenda Welcome / introductions Introducing Subiaco The Subi story Think2030 – engagement in action Questions? One officer to three person team Bringing the organisation on the engagement journey Our community engagement handbook Activity – your choice Success stories Challenges and hurdles Questions?

3. Introducing Subiaco Subiaco Population Area Organisation Councillors Institutions Transport Local community Service satisfaction

4. The Subi Story Background Change of CEO, change of culture Organisational context – leadership Strategic Management Plan prepared ‘traditionally’ in 2009 Community engagement framework – who? Legislative context – eastern states Council decision to undertake visioning February 2010 to establish a community plan

5. The Subi Story Council resolution – February 2010 That Council endorse: 1.the adoption of a community engagement approach by the city 2.the implementation of community visioning process for the development of a community plan Whole of organisation approach

6. The Subi story The embodiment of community engagement Director Community Development: project sponsor Project manager and coordinator were seconded from the community development team A year later, a project officer came on board Think2030 was a whole of organisation project Stage one began in July 2010 From the inside out – whole organisation involvement

8. The Subi Story Questions?

9. From an officer to a three person team Cementing our position New team created Based in the Office of the CEO, alongside the communications team Working closely with the CEO and executive leadership team, ultimately executive position Key value and underlying belief of engagement being a way to do business, an approach to how we work

10. Bringing the organisation on the engagement journey Step by step What now? Think2030 is over.... Staff focussed, not just community CEO briefings Changing the way some decisions were made, eg values project

12. The engagement handbook

13. Training – the ‘why’ of community engagement Why are we here? Why do it? Do I need to do it? Is there a decision to be made? Ask the community? Are you mad?? Why it works? Benefits for the organisation Benefits for the community

14. The engagement handbook Training – the ‘how’ of community engagement How to prepare for engagement How to plan for engagement How to design and do engagement How to evaluate engagement

15. Having a champion “Mr Tindale, who has been Subiaco chief executive since 2008, said he hoped his legacy was strengthening community engagement” Western Suburbs Weekly, 7 January 2014

16. Workshop Get together and discuss Challenges in your organisation Similarities Identifying gaps

17. Success stories Think2030 stage three Playground installations Pocket parks Activity Centre Structure Plan

18. Challenges and hurdles Challenges Roundabout Bunnings redevelopment Structural reform Car park number 12

19. Questions ?