1. Anton Tenev Sales Manager Enterprise Communications Group OOD e-Call solutions

2. Page 2 In case of a crash, an eCall-equipped car automatically calls the nearest emergency center. eCall

3. 112/E112

4. The pan-European eCall Based on 112/E112

5. The pan-European eCall Architecture

6. e-Call Service Sequences Time saved = lives saved IVS MNOTELCO PSAP1 IVS creates MSD and provides it to mobile station mobile station sends MSD to MNO PSAP2 Operator MNO sends MSD to PSAP1 PSAP1 transfers MSD+ to PSAP2 1 2 3 4 5 IVS requests 112 Call mobile station establishes 112 call TELCO routes 112 Call to PSAP1 PSAP1 transfers 112 Call to PSAP2 e.g. GSM module Interface PSAP1 ACK Established voice switched circuit Network E-Call Protocol Voice Circuit MSD packet + ACK + Other (Cancel)

7. Page 7 eCall Implementation: Next Steps

8. Page 8 eCall Implementation: Next Steps

9. Page 9 HеERO

10. Envisaged regulatory measures Proposal for regulation under the vehicle type-approval legislation (amending Framework Directive 2007/46/EC) CEN Standards are available Recommendation to MS targeting MNOs Support of the eCall like any 112 call Implementation of the eCall discriminator (ETSI standards) Based on the USD Upgrading of the PSAP infrastructure in the framework of the ITS Directive Common specs to be adopted by end 2012. CEN & ETSI Standards available Proposal for regulation under the vehicle type-approval legislation (amending Framework Directive 2007/46/EC) CEN Standards are available Recommendation to MS targeting MNOs Support of the eCall like any 112 call Implementation of the eCall discriminator (ETSI standards) Based on the USD Upgrading of the PSAP infrastructure in the framework of the ITS Directive Common specs to be adopted by end 2012. CEN & ETSI Standards available

11. eCall Standartisation

12. Page 12 8 септември 2011 година относно подкрепата за обхващаща целия ЕС услуга еCall в електронните съобщителни мрежи за предаване от превозни средства на спешни повиквания на телефонен номер 112 (еCall) … Държавите-членки следва да осигурят въвеждането от страна на операторите на мобилни мрежи на механизъм за използване на eCall дискриминатор в техните мрежи. Това трябва да се осъществи до 31 декември 2014 г. ПРЕПОРЪКА НА ЕВРОПЕЙСКАТА КОМИСИЯ

13. EU PSAPs eCall PSAP requirements

14. Performance indicators - Example 1.90% of incoming calls have to be answered within 10 seconds. 2.Calls have to be evaluated and forwarded to 2nd stage PSAP’s within: 3.20 seconds for fixed network calls. 30 seconds for mobile calls. 4.2nd stage PSAP’s have to answer 90% of calls from 1st stage PSAP’s within 10 seconds. 5.Dispatch within 90 seconds after call reception. 6.Urban area: 10 minutes. 7.Rural/suburban area: 15 minutes.

15. Minimum Set of Data PSAPs/emergency services need additional data to assess seriousness and parallel dispatching  Timestamp  Location including direction of travel  Vehicle identification  Service provider identifier  eCall qualifier PSAPs require the MSD  As defined in GST Rescue.  Being standardised by ISO/CEN PSAPs agreed to consolidate but express the need for further development as technology improves over time.

16. Certificate In-Vehicle Telematics Unit Typ AAA SW1.21 as installed in car model series BBB is in conformance with the European eCall standard V1.0 The proof has been furnished by the use of the configuration as documented in Test Report … Brussels, 17 November 2006 signature Certificate Brussels, 17 November 2006 signature In-Vehicle Telematics System for eCall AAA SW1.21 as installed in car model series BBB and using Mobile Network CCC is in conformance with the European eCall Standard V1.0 The proof has been furnished by the use of the configuration as documented in Test Report … Level 2 eCall Interoperability Level 1 eCall Conformance

17. Page 17 HеERO Phase 2

18. Bulgarian HeERO Pilot: Harmonize and test the workflows for handling eCall in 112, voice and data, sending information to dispatcher centers of first responders Develop and test software for handling and integrating MSD into 112 Test with MNO eCall flag procedures Harmonize and test data exchange with vehicle databases

19. Thank you for your attention!