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Building Frameworks of Organizational Intelligence Library Assessment Conference, 2008 Seattle Joe Zucca Director for Planning and Communication University.

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Presentation on theme: "Building Frameworks of Organizational Intelligence Library Assessment Conference, 2008 Seattle Joe Zucca Director for Planning and Communication University."— Presentation transcript:

1 Building Frameworks of Organizational Intelligence Library Assessment Conference, 2008 Seattle Joe Zucca Director for Planning and Communication University of Pennsylvania Libraries

2 Building Frameworks of Organizational Intelligence Sample Data Structure I: Data Farm Funds Report - Biology

3 Building Frameworks of Organizational Intelligence Sample Data Structure I: Data Farm Funds Report - Casalini Libri

4 Building Frameworks of Organizational Intelligence Sample Data Structure II - Data Farm Table - Funds Process

5 Building Frameworks of Organizational Intelligence Sample Data Structure III - Voyager Funds Schema Invoice_ line_item invoice_ status purchase_ order line_item invoice_ line_item _funds fund invoice vendor bib_ master bib_text

6 Building Frameworks of Organizational Intelligence Information Loop Data Farm Environment Clean | Anonymize Normalize Data Streams Integrate Inform Report Builder Dashboard Data Bureau Service Environment CatalogFundsCirculation ERED DYNIX BorrowDirect SFX | ERM? WEB Apache ezproxy People and Network Data Ref|Instruct Leveraging data structures

7 Building Frameworks of Organizational Intelligence E-Resource UseReference ContactCirculation Acquisitions Funds Holdings Copier | Printer Use Gate Swipes Resolve ResourceResolve PeopleResolve Places Web Analytics Image Collection Use Data Farm Oracle Space-Overview 30+ gb, in 162 tables, for collecting and disseminating management info Staff Census LDAP Tech Processing Workflow Digital Library Voyager-Supported Services Building Use Resolution Services Administration Reference & Instruction (dynamic) Consortia ILL/DocDel 70-Member ILL Coop.

8 Building Frameworks of Organizational Intelligence Service Environment CatalogFundsCirculation ERED DYNIX BorrowDirect SFX | ERM? WEB Apache ezproxy Ref|Instruct Data Farm Silos funds

9 Building Frameworks of Organizational Intelligence A different take on a management information framework

10 Building Frameworks of Organizational Intelligence xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34& cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi- bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F Sample Data Structure: EZ-Proxy Log

11 Building Frameworks of Organizational Intelligence xxx.xx.xxx.xxx |-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34& cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi- bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F xxx.xx.xxx.xxx =.edu | on-campus | Van Pelt Library | staff office July 26, 2007: 3:41 p.m. Device= Mac | OSX Browser= Safari Sample Data Structure: EZ-Proxy Log

12 Building Frameworks of Organizational Intelligence xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34& cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi- bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F Referring URL = library web page listing resources on Psychology (community 59) | Olson, Coordinating Bibliographer Sample Data Structure: EZ-Proxy Log

13 Building Frameworks of Organizational Intelligence xxx.xx.xxx.xxx |-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34& cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi- bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F zucca [Penn authentication key] = Provost cntr | LIBRARY | staff Sample Data Structure: EZ-Proxy Log

14 Building Frameworks of Organizational Intelligence xxx.xx.xxx.xxx |-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34& cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi- bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F SessionID 10335905=PsycInfo (resource identifier 7014) Sample Data Structure: EZ-Proxy Log

15 Building Frameworks of Organizational Intelligence xxx.xx.xxx.xxx |-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34& cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi- bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9-85076F88F67F sfx_session_id=Journal of Experimental Child Psychology, “Relations Among Musical Skills, Phonological Processing and Early Reading Ability in Preschool Children.” Sample Data Structure: EZ-Proxy Log

16 Building Frameworks of Organizational Intelligence xxx.xx.xxx.xxx|-|zucca|[26/Jul/2007:15:41:01 -0500]| GET https://proxy.library.upenn.edu:443/login?proxySessionID=10335905&url= http://www.csa.com/htbin/dbrng.cgi?username=upenn3&access=upenn34&cat=psycinfo&adv=1 HTTP/1.1| 302|0|http://www.library.upenn.edu/cgi-bin/res/sr.cgi?community=59| Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/418.9.1 (KHTML, like Gecko) Safari/419.3| NGpmb6dT6JXswQH|__utmc=94565761; ezproxy=NGpmb6dT6JXswQH; hp=/; proxySessionID=10335514; __utmc=247612227; __utmz=247612227.1184251774.1.1.utmccn=(direct)| utmcsr=(direct)|utmcmd=(none); UPennLibrary=AAAAAUaWP5oAACa4AwOOAg==; sfx_session_id=s6A37A3E0-3B8E-11DC-80E9- 85076F88F67F TRANSLATION : Made an open-url connection to an article on reading aptitude published in the Journal of Experimental Child Psychology. Logged into PsychInfo (CSA) Using a staff computer (MAC|OSX|Safari) located in Van Pelt Library A library staff (Provost’s center affiliate) July 26, 2007 at 3:41 pm and in the same session, Sample Data Structure: EZ-Proxy Log

17 Building Frameworks of Organizational Intelligence EVENT Org|Program Staff Service Genre Library Program Campus Location Date|Time IP-Domain Environment URL Budget Restricted Unrestricted Expnd Amt Fund Code Events : a Structure for Library Decision Metrics Dept School Client Rank Major Biblio- graphic Content School Reqmnt Dept Level Course Descriptor Client Program

18 Building Frameworks of Organizational Intelligence Service Environment CatalogFundsCirculation ERED DYNIX BorrowDirect SFX | ERM? WEB Apache ezproxy Ref|Instruct Data Farm Silos funds

19 Building Frameworks of Organizational Intelligence DATA STORE query (sql) parse, resolve, anonymize, secure! Data Farm Tiered Framework oracle XML Repository processes Analysis perl XL Service Environment Catalog Funds Circulation ERED DYNIX BorrowDirect SFX | ERM? WEB Apache ezproxy Ref|Instruct

20 Building Frameworks of Organizational Intelligence Event Elements Articulated in an XML Schema EVENT Library Program Environment Client Content Client Program Budget METRIDOC

21 Building Frameworks of Organizational Intelligence Event Elements Articulated in an XML Schema Campus Location Date|Time IP-Domain Environment URL EVENT Library Program Environment Client Content Client Program Budget METRIDOC

22 Building Frameworks of Organizational Intelligence Dept School Client Rank Major Event Elements Articulated in an XML Schema EVENT Library Program Environment Client Content Client Program Budget METRIDOC

23 Building Frameworks of Organizational Intelligence Event Elements Articulated in an XML Schema EVENT Library Program Environment Client Content Client Program Budget Org|Program Staff Service Genre Library Program METRIDOC

24 Building Frameworks of Organizational Intelligence Event Elements Articulated in an XML Schema EVENT Library Program Environment Client Content Client Program Budget Biblio- graphic Content METRIDOC

25 Building Frameworks of Organizational Intelligence Client RSSOracleXLS XML Data Repository Resolver Schema Repository SQL Generator Soap Connection Repository Tier II MIS Tools & Services Tier III Voyager | People Data | ERM Admin Interface Process Data Logs & other Data sources Issues data as event-level metridoc xml Raw data ingest and handoff for resolving into Metridoc SQL Generator spawns tables following user-defined schema Like a prism, the SQL Generator parses metridoc info into relational structures within the Data Repository Soap Connection Data Farm Multi-Tiered Architecture Metridoc Setting Admin users create metridoc schema, specifying structures for raw data sources Data Ingest Tier I

26 Building Frameworks of Organizational Intelligence

27

28 AGRI SCI ARTS & HUM BUS ECONCHEM EARTH SCI ENGN- RNG ENVIRO SCI HEALTH SCI INFO SCI INFO TECHLAW LIFE SCI MATR'L SCI MATH SCIPHYS SOC SCI TELE COM AGRISCI 1 ARTS & HUM -0.1151 BUSECON -0.1420.1481 CHEM 0.753-0.044-0.0791 EARTHSCI 0.591-0.0220.0150.6371 ENGNRNG 0.478-0.0840.0010.7910.4771 ENVIRO Sci 0.7730.043-0.0400.9610.7660.6631 HEALTH Sci 0.4840.041-0.0360.7600.0920.5210.6811 INFOSCI -0.1640.8990.173-0.135-0.002-0.176-0.0030.0341 INFOTECH 0.1890.1990.3880.4430.4520.8100.3820.1420.1561 LAW -0.0900.6070.425-0.0580.092-0.0900.0980.0420.7320.2311 LIFESCI 0.7110.001-0.0790.9520.4010.6970.8850.872-0.1050.300-0.0201 MATR'L SCI 0.338-0.200-0.0770.5210.6920.7990.4740.037-0.2130.773-0.1750.2811 MATHSCI 0.7170.025-0.0150.9800.6700.8580.9320.676-0.0770.589-0.0300.9060.6171 PHYS 0.353-0.172-0.0500.5180.7100.7970.4730.000-0.2140.790-0.1740.2720.9880.6241 SOCSCI -0.0600.7200.4740.0440.038-0.0240.1700.2310.8040.2650.9540.111-0.2190.070-0.2151 TELECOM 0.060-0.1210.0350.2780.2380.7960.1290.000-0.1820.848-0.1480.1320.8350.4080.839-0.1591 Use of Electronic Journals, Subject Correlations

29 Building Frameworks of Organizational Intelligence Penn’s Use of Electronic Journals by Subject: Multi-Dimensional Scaling Model Multidimensional Scale of E-Resource Use by Subject – All Users Dimension II “Humanistic-Science” Dimension II “Qualitative-Quantitative” Source data: Ezproxy logs, June-August 2007 and February-March 2008. 215,000 observations total

30 Building Frameworks of Organizational Intelligence Multidimensional Scale of E-Resource Use by Faculty Grouped by School Dimension II “Humanistic-Science” Dimension II “Qualitative-Quantitative” Source data: Ezproxy logs, June-August 2007 and February-March 2008. 215,000 observations total Penn’s Use of Electronic Journals by Faculty: Multi-Dimensional Scaling Model

31 Building Frameworks of Organizational Intelligence Penn’s Use of Electronic Journals Example of text mining on article keywords

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