1. Becloud vContainer Christophe GAUSSIN Product Manager Cloud Solutions Christophe.gaussin@belgacom.be

2. Becloud IaaS Portfolio Positioning Selfmanagament Managed Dns Dedicated Webhosting Dns Dedicated Webhosting Dedicated hosting vContainer Managed vHosting Use Timing & cost Becloud vDatacenter Flexible & customised design Multiple server environments Flexible & customised design Multiple server environments Standardized offer / Fast time to market Small server environment Standardized offer / Fast time to market Small server environment

3. vContainer, a service facilities network server & storage virtual environment backup & restore operating system middleware (business) applications traditional datacenter layered approach

4. service indicators & levels security vContainer, a service facilities network server & storage virtual environment backup & restore operating system middleware (business) applications vContainer approach vContainer

5. customer proprietary environment vContainer, a service operating system middleware (business) applications

6. Definition vContainer Environment that provides the ability to build secure, multi-tenant clouds by POOLING Belgacom RESOURCES (cpu – memory – storage – network - security) into VIRTUAL DATACENTERS and exposing them to users through WEB-BASED PORTALS and CATALOG –based services

7. vContainer conceptual architecture vCloud API Private Clouds Programmatic Control and Integrations VMware vCloud Director Users Organization 1Organization m VMware vShield Secure Public Cloud VMware vCenter Server VMware vCenter Server VMware vSphere User Portals Virtual Datacenter n (Silver) Virtual Datacenter 1 (Gold) SecurityCatalogs

8. vContainer architecture details

9. vContainer customer implementation use case

10. vContainer redundancy HA/vMotion from hypervisor layer Storage virtualization from storage layer (optional)

11. vContainer user interface Web based Authentication screen

12. vContainer user interface Create a vApp A vApp consists of one or more virtual machines that communicate over a network

13. vContainer user interface Parameterize the vApp

14. vContainer user interface Create virtual machine from : Public catalog Private catalog From scratch Create virtual machine from : Public catalog Private catalog From scratch

15. vContainer user interface Deploy the vApp

16. vContainer user interface

17. Create vApp network

18. vContainer user interface Connect vApp network to outside world

19. vContainer user interface Configure VM and connect it to network

20. vContainer user interface Configure edge gateway NAT

21. vContainer user interface Configure edge gateway Firewall rules Configure edge gateway Firewall rules

22. vContainer user interface Start the vApp

23. vContainer user interface Access VM console

24. Define your vContainer Do not think about products, operational complexity, technology and so on. Think about the service you need, think about your functional requirements

25. Define it : Compute & storage vCPU (Virtual Processing power) : –Quantity of vCPU required, the underlying type of CPU’s (nr of cores etc) is no longer relevant vRAM (Random access memory): –Amount of memory expressed in GB vStorage (Storage): –Amount of net storage required (GB or TB) –Located in 2 physically separated Belgian datacenter –Several tiering : Capacity disks (sata disks): Disk used to store large amount of data with limited (I/O) performance. Performance disks (FC Disks): Disk used to store data with high (I/O) performance. Virtual Storage : storage replication and synchronization between physical separated datacenters presented to customer as a virtual storage

26. Define it : Back-up & restore Back-up is offered as a service and not one of the functionalities within the vContainer Block-based backup Virtual machine level granularity Daily incremental back-ups Weekly full back-ups (one month retention time) Restores are considered as a change and are performed respecting the SLA timers File based backup Organized by the customer inside his vContainer Can be provided as an additional service from STAAS portfolio (server backup advanced) Snapshot function available inside vContainer

27. Define it : Security Network security Network topology built by customer 2 layered firewalls : External firewall under Belgacom control Edge gateway inside vContainer under control of the customer Access to the vContainer: HTTPS SSL VPN Belgacom Explore Password protection Application security Inside the vContainer... responsibility of the customer

28. Define it : vContainer flavors Shared vContainer Shared physical platform Shared management infrastructure Standardized Redundant on 2 DC Delivery time reduced Dedicated vContainer Dedicated physical platform Dedicated management platform Tailored made Mixed vContainer Dedicated compute/security platform Shared management platform Tailored made

29. vContainer shared architecture Shared infrastructure

30. vContainer dedicated architecture Shared infrastructure Dedicated infrastructure

31. vContainer mix architecture Shared infrastructure Dedicated infrastructure Shared infrastructure

32. Define it : SLA Service availability*: Availability of servers expressed as a monthly percentage and calculated as follows (excluding planned interventions): ((total service hours per month – total service hours downtime per month)/total service hours time per month)*100%. ObjectivesSilverGold Service daysworking days + saturdays7/7 Service hours7h00 - 22h0024/24 Service desk availability24/7 Service availability*99,5%99,9% Incident response times (hours³) P1²130min P2²21 P3²42 P4²86 Incident resolution times (hours³) P1²84 P2²126 P3²188 P4²2416 Change implementation times (hours³) Normal24 Urgent²12

33. Define it: Pricing Models Shared infrastructure (order form) –Reserved model (multi) year(s) basis with no refund principle. –Pay as you use Monthly contracts stopped whenever customer wants to : –Used GHz –Used vRAM GB –Used disk capacity –Mix of both Dedicated infrastructure (tailor made) Possibilities to get additional services like consulting, project management,…

34. How to define my vContainer? Do not think about products, operational complexity, technology and so on. Think about the service you need, think about your functional requirements What are your infrastructure requirements for your applications/vApp ?  vCPU - memory - storage capacity – networking - security requirements Does my business require a standard or a customized ICT environment?  shared or dedicated vContainer How critical is your ICT environment for your business?  degree of redundancy  Type of SLA : Silver - Gold Which pricing model?  Reserved – PPU – Mixed on both

35. Additional key features Support multiple operating systems from windows NT 4 up to windows 2012 – Linux – Solaris - MacOS –Windows OS licences included* –Possibility for customer to use his own Microsoft application licences* Belgacom predefined virtual machines and vApp Upload/download virtual machines/vApp from/to vContainer –Upload room available never underestimate the bandwidth of a truck full of tapes Demo environment available for customer free of charge * Some restrictions may applied

36. Hybrid cloud - vConnector Cloud Ready Infrastructure with a vision on the future

37. vContainer = vCloud ™ Powered A technology badge Belgacom is among the first in BeLux to obtain it Easy to locate through: http://vcloud.vmware.com/vcloud- ecosystem#view=vcphttp://vcloud.vmware.com/vcloud- ecosystem#view=vcp Guarantee that the solution is based on VMware vSphere™ and VMware vCloud Director. Give confidence in secure VMware-based clouds. Expose the VMware vCloud API. Support the Open Virtualization Format for image upload and download.

38. vContainer cases some examples vContainer - Test & development environments - IT solution provider (SAAS,…) - Project based application - Training environment - Split up application tiers (traffic/security...) - Spin up workloads for traffic spike (temporary capacity) - DRS purposes -…. but basically, anything is possible the business defines the requirements, the service fills in the requirements but basically, anything is possible the business defines the requirements, the service fills in the requirements

39. vContainer conclusion vContainer is a BeCloud IaaS solution that offers : Solution based on market proven and leading technology: A-Brand infrastructure components. Intended for clients looking for a solution which provides a high level of flexibility, autonomy Advanced technical features allowing strict SLA Hybrid cloud ready Financial flexibility (Reserved / pay as you use model)