1. DETC 86th Annual Conference April 15-17, 2012 Paul McDonald Janet Perry Karen Smith, Ph.D. Leslie Gargiulo, Ph.D.

2.  All standards –Leslie  Core Education standards -Janet ◦ Subject Specialists Report / Responses –Leslie ◦ Outcomes Assessment –Leslie  Core business standards – Paul ◦ Recruiting, Outside marketers – Paul ◦ Strategic Plan – Paul  Developing the Self Evaluation Report – Janet ◦ SER Writing and Editing – Janet  Federal government regulations and compliance –Karen ◦ Credit Hours Determination –Karen  Site-visit –Paul

3. I. Institution Mission, Goals, and Objectives II. Educational Program Objectives, Curricula, and Materials III. Educational Services IV. Student Support Services V. Student Achievement and Satisfaction VI. Qualifications and Duties of Owners, Governing Board Members, Officials, Administrators,Instruct ors/ Faculty, and Staff and Reputation of Institution VII. Admissions Practices and Enrollment Agreements VIII. Advertising, Promotional Literature, and Recruitment Personnel IX. Financial Responsibility X. Tuition Policies, Collection Procedures, and Cancellations/Refunds XI. Facilities, Equipment, Supplies, and Record Protection XII. Research and Self- Improvement

4. Standard I – Institution Mission, Goals and Objectives A mission statement tells the purpose of your institution. Goals and objectives support the mission statement. Show how you regularly review and follow your mission, goals and objectives. Be aware of policies C.1 and C.2. Standard II – Educational Program Objectives, Curricula and Materials Description of Program Objectives (II.A.) Appropriate Program Objectives (II.B.) Comprehensive Curriculum and Materials (II.C./II.E.) Up-to-Date Curriculum and Materials (II.D./II.E.) Examinations and Other Assessments (II.F.) Student Privacy, Integrity and Identity (II.L.) Standard III – Educational Services Student Inquiries and Submissions (III.A.) Individual Differences (III.B.) Handling Unsatisfactory Student Progress (III.C.) Student Evaluation of Courses (III.E.) Core Education Standards

5.  2 parallel tracks ◦ SER and Subject Specialist Reports ◦ SSR submitted 3 months prior to SER  SSR responses grade each course – A/B/C  Fix courses, respond to report, prepare for site visit  Program report for 1/3 of curriculum – full course materials submitted with each report ◦ ex. 6 degree programs – submit 2 programs reports with 3 full courses’ materials for each program report ◦ Use report template and evaluators checklist to guide the package development

6.  Critical document audit – 12 critical documents with checklists ◦ Course Development Manual ◦ Institutional Improvement Plan ◦ Outcomes Assessment Plan ◦ Determining Clock / Credit Hours  Ensure all documents tell an integrated story on how student learning is tracked, measured, and improvements made  Ensure that the narrative responses to Standards refer to the critical documents to explain how these inform policy, procedures and practices

7.  Accreditation Standards VII.B. to XII. Business Standards I to III  They are clear and prescriptive – follow them  Enrollment agreements – clear and specific  Advertising – content – all samples  Control of recruitment personnel – internal vs. external  Financial responsibility – practices, management, sustainability and stability, reporting and demonstrated operations  Tuition policies, fees, refunds – verifiable procedures and processes  Facilities – plan, adequate record protection  Strategic Plan – three years ◦ Future not history ◦ Scope ◦ Schedule/milestones ◦ Budget ◦ Responsibility

8. Developing the SER The SER is an analytical and descriptive document outlining every important aspect of your institution’s operation. It tells why, what and how. The SER is used by DETC evaluators to help them understand your institution and how it meets DETC Standards. Time is Essential The SER can take nine months or longer to develop. Assign SER Project Manager. Project Manager: establishes internal due dates; establishes guide for writing SER and organizes it into “one voice;” oversees organization of exhibits; and ensures all required items are completed, thorough, accurate and submitted by DETC deadlines. Use Your Experts Assign the writing of initial SER draft to your experts for each area. Assign Due Dates Confidentiality

9. Writing and Editing Your SER Read DETC instructions for completing the SER. Answer each question honestly, factually, completely and concisely. Use Standards as a guide for answering questions. “Toot your horn.” Identify challenges or weaknesses, and show how you are addressing them. Take the reader step by step through procedures and processes. If something is not applicable, make sure you state “not applicable.” Include table of contents. Final SER should be in “one voice.” Provide contact person for each Standard topic. Provide all required exhibits. Edit, edit, edit. Content Typos Grammar/Usage Voice Exhibits

10. I. Gainful Employment in a Recognized Occupation II. Consumer Protection for Misleading Information, Recruiting, and State Oversight III. Ensuring Only Eligible Students Receive Federal Funds IV. Clarification of Federal Aid Eligible Courses and Allocation

11. Proxy Measure of a Quantity of Student Learning  Carnegie Unit  Level of Instruction  Academic Rigor  Course Time Requirements

12.  Before – Developing the SER ◦ Follow timeline ◦ Wide participation but one project manager ◦ Write in basic English – edit ◦ Follow format ◦ Consultants?  During the Visit ◦ Staff prepared and there ◦ Answering questions – contradicting SER ◦ Incomplete files ◦ Staff/faculty not familiar with policies ◦ Listen carefully to team’s questions  After the Visit ◦ Chair’s report – “Take a Deep Breath” ◦ Read it and take a day or two to think about it ◦ Don’t respond defensively ◦ State what you are doing and provide evidence

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