1. Student Financial Services Spring 2010 New Student Orientation

2. Welcome to UD Student Financial Services mission… Facilitate educational access and foster success by helping students and families pay for a UD education … www.udel.edu/sfs

3. Steps to a successful partnership… SFS AdvisorStudentParent eBilling Update your “To Do” ListCampus Finances Grant Parent Access Accept Financial Aid Complete Loan Requirements FAFSA www.udel.edu/sfs

4. Before NSO As of today, you should have already: Submitted a FAFSA From your BeaBlueHen account Reviewed your Financial Aid Awards Submitted any additional item that “requiring your attention” Established a PIN for your UDID Set-up your UD email and password = Udel Net ID www.udel.edu/sfs

5. What is UDSIS? It replaces the BeABlueHen site as your source for information It provides all your options for “Self Service” www.udel.edu/sfs View Financial Aid Accept Financial Aid Campus Finances “To Do” List Grant Parent Access

6. Step 1: Grant Parent Billing Access While you are here at NSO, students must grant “Billing” access – If not, only the student will have access to Campus Finances www.udel.edu/sfs Grant Parent Access

7. Step 2- Accept your Financial Aid Award In early July, you will receive an email advising that you can Accept/Decline or Change your award Link from email and our web site to UDSIS www.udel.edu/sfs View Financial Aid Accept Financial Aid

8. Step 3- Check your “To Do” List for other Financial Aid Requirements www.udel.edu/sfs “To Do” List

9. What are these “Other Requirements?” In early July, please have the… Student complete – Master Promissory Note – Entrance Counseling – Perkins Note Parent must complete the – Parent Plus MPN www.udel.edu/sfs

10. STEP 5 - Look for eBill reminder The third week in July, our first payment notification will be sent via email Email reminders are sent monthly to the student and any “Billing” address they set-up, when a payment is due www.udel.edu/sfs

11. Go to www.udel.edu/paybill August 1, fall semester due date January 4, spring semester due date

12. www.udel.edu/sfs STEP 6- Make a Payment  Review your financial aid and verify no additional action is required  Update additional credits if necessary  Choose Payment Option  Full Payment  Installment Payment

13. Installment Payment www.udel.edu/sfs 4 equal payments for the semester Fall SemesterSpring Semester  $50 fee for that option  Any change to the balance is incorporated into the monthly payment

14. STEP 7- Select your Payment Type Online Check -or- Mail a Check Payments can be made via CHECK only  Online check payments require bank routing and account number information  Mail a check option provides remittance slip www.udel.edu/sfs

15. STEP 8- If necessary, Review Other Financing Resources www.udel.edu/sfs Parent Plus Loans State funding options Scholarship site review Alternative Loans www.udel.edu/sfs

16. Read and Respond to ANY Emails We utilize email for most of our communication. It is very important that you read and take action on any requests sent. Delay in responding to requests for information can delay disbursement of your Pending Financial Aid, late fees, holds, etc. www.udel.edu/sfs

17. Student Financial Services is committed to… – Provide superior customer service – Apply fairness and equity in all decisions www.udel.edu/sfshelp 302-831-2126 130 Lovett Ave Student Services Building www.udel.edu/sfs