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(303)-680-7774 Computer Automation Systems, Inc. © 2010 All rights reserved Computer Automation Systems, Inc.

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Presentation on theme: "(303)-680-7774 Computer Automation Systems, Inc. © 2010 All rights reserved Computer Automation Systems, Inc."— Presentation transcript:

1 (303)-680-7774 Computer Automation Systems, Inc. © 2010 All rights reserved Computer Automation Systems, Inc.

2 (303)-680-7774 TOXICALL® 4.7 Release zNew License Model zNew Case Workflow Enhancements zNew Higher Ground Call Recorder Integration zRollout Beginning December 2010 Computer Automation Systems, Inc. © 2010 All rights reserved

3 (303)-680-7774 TOXICALL® License Model zCentralized Network License yNo longer requires individual workstation licenses yIndividual workstations are licensed directly from the network server yNo third-party software used. Designed directly into TOXICALL® zFail over mode in case of Network Server unavailability zWorkstations continue to operate on a grace period without network database connectivity Computer Automation Systems, Inc. © 2010 All rights reserved

4 (303)-680-7774 License Screen Computer Automation Systems, Inc. © 2010 All rights reserved

5 (303)-680-7774 Case Workflow Enhancements zQuick Search Toolbar zEasily Assign Cases zRecent Cases Window Computer Automation Systems, Inc. © 2010 All rights reserved zSpace added between Save icons to help reduce inadvertent clicks Space Added Version Number, Login Name, Workstation Name, Center

6 (303)-680-7774 Quick Search Buttons Computer Automation Systems, Inc. © 2010 All rights reserved Configurable toolbar allows quick access to frequently used searches

7 (303)-680-7774 Quick Search Configuration Computer Automation Systems, Inc. © 2010 All rights reserved Create multiple toolbars available throughout your center. Select Search Criteria, short name, and detailed tooltip popup name.

8 (303)-680-7774 Assign Multiple Cases from Search Window Computer Automation Systems, Inc. © 2010 All rights reserved Right-click menu option to assign multiple cases to a specialist

9 (303)-680-7774 Phone Searches Are Easier zFormatting in the phone number field is ignored when searching. Computer Automation Systems, Inc. © 2010 All rights reserved

10 (303)-680-7774 Recent Cases Window Computer Automation Systems, Inc. © 2010 All rights reserved Name search evaluates Caller and Patient name zNew Search Window for specialists managing cases

11 (303)-680-7774 Search Caller/Patient z1 st Case on the list, Patient and Caller Names: Gray David z2 nd Case on the list, Patient Name: Julie Gray z3 rd Case on the list, Caller Name: Jane Gray Computer Automation Systems, Inc. © 2010 All rights reserved Name search evaluates Caller and Patient name

12 (303)-680-7774 Search By Substance 1 Computer Automation Systems, Inc. © 2010 All rights reserved Verbatim and Product Description are now searchable

13 (303)-680-7774 Click to Dial from a Case Computer Automation Systems, Inc. © 2010 All rights reserved New Click to Dial options

14 (303)-680-7774 Click to Dial from a Case Computer Automation Systems, Inc. © 2010 All rights reserved

15 (303)-680-7774 Updated Higher Ground Integration zCaller ID Information transferred into New Case or Recent Cases window zPush case information to Call Recordings yAllows use of advanced searching capabilities in HG call recorder and display in HG’s Instant Retrieval zNew HG Playback Controls using Instant Retrieval yControl speed, pitch, see visual representation of the call, etc. Computer Automation Systems, Inc. © 2010 All rights reserved

16 (303)-680-7774 Call Recorder Configuration Computer Automation Systems, Inc. © 2010 All rights reserved TOXICALL® data can be pushed to the call recordings

17 (303)-680-7774 Higher Ground Instant Retrieval Playback Computer Automation Systems, Inc. © 2010 All rights reserved Case Information Pushed from TOXICALL® Advanced Playback Controls

18 (303)-680-7774 Call Manager View in Search Window Computer Automation Systems, Inc. © 2010 All rights reserved Inbound/Outbound Call and call duration displayed Species and Patient/Caller Names displayed Outcome, Initial/Final HCF, Initial/Current SPI

19 (303)-680-7774 Limit who is allowed to unlock cases yBefore unlocking a case ensure the data has been retrieved from the locking workstation or that the workstation’s local database is permanently unavailable Computer Automation Systems, Inc. © 2010 All rights reserved

20 (303)-680-7774 SPI Unlock Cases Permission Computer Automation Systems, Inc. © 2010 All rights reserved New SPI Right to Assign Unlock Cases New SPI Permission to Assign Unlock Cases

21 (303)-680-7774 Additions/Changes zCalendar Issue is resolved yNo longer affected by updates to Microsoft Office Computer Automation Systems, Inc. © 2010 All rights reserved zSearch Window yInvalid search criteria no longer marks network database as unavailable zInactive Health Care Facilities yNo longer display in HCF Lookup window zOther Various Bug Fixes

22 (303)-680-7774 Additional Support Efforts zNew Support Tracking System in place with Incident Numbers yIntegrated with our defect reporting system zExpansion to the discussion threads zEvaluating new software documentation tools zToll-free support number: (877) 780-7774 Computer Automation Systems, Inc. © 2010 All rights reserved

23 (303)-680-7774 Next Projects zPoisindex 2.0 Integration zTOXICALL® System and User Settings Enhancements zAutomate Generic Code Updates zLicensing Automation zEvaluation of new NPDS Edits Computer Automation Systems, Inc. © 2010 All rights reserved

24 (303)-680-7774 Additional Efforts zAAPCC/NPDS Changes yGeneric Codes updates yNew NPDS Edits recently released to CAS zCAS Needs lead-time for Implementation Computer Automation Systems, Inc. © 2010 All rights reserved


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