1. GHH - GEORGE H HOFFMAN - MANAGEMENT CONSULTANTS1 WORLD TEXTILE RENTAL CONGRESS LONDON 4 OCTOBER 2001 THE STATE OF THE CONTINENTAL EUROPEAN TEXTILE RENTAL MARKETS

2. GHH - GEORGE H HOFFMAN - MANAGEMENT CONSULTANTS2 MAIN MARKET TRENDS MODERATE TO STRONG GROWTH INCREASING INDUSTRY CONCENTRATION SPECIALISATION AND DIVERSIFICATION GROWTH OF A EUROPEAN INDUSTRY

3. 3 Moderate to Strong Growth By country and region: 1.More mature markets: Germany, France, UK, Benelux Scandinavia, Finland, Austria, Ireland 2. Less mature markets: Italy, Spain, Portugal, Greece 3.New markets Central and Eastern Europe By products

4. 4 Increasing Industry Concentration Very Fragmented:Italy, Spain, Eastern Europe Fragmented:Germany Concentrated: France, UK, Benelux, Scandinavia,Austria, Finland

5. 5 Specialization and Diversification 1.Workwear and Uniforms: Elis, Boco, Johnson, Mewa, DBL, Bardusch, Steiner 2.Linen: Sunlight/Spring Grove, 100’s of smaller companies 3.Healthcare: Sophus Berendsen, Rentex 4.Hygiene: CWS, Rentokil Initial 5.Mats: No one 6.Wipers: Mewa

6. 6 Growth of a European Industry 1.Mainly national markets, with textile rental companies driving the consolidation process. 2.Some markets are merging: Scandinavia; Benelux; UK and Ireland; Spain and Portugal; Germany, Austria and Switzerland; Germany and France; Northern Italy and Germany 3.The emergence of a few major European companies.

7. 7 21 EUROPEAN MARKETS

8. 8 ETRA MARKET STATISTICS - 1995

9. 9 8 MAJOR EUROPEAN TEXTILE SERVICE MARKETS

10. 10 10 MAJOR EUROPEAN TEXTILE SERVICE COMPANIES

11. 11 AND THEIR PRODUCT SECTORS

12. 12 MAJOR GERMAN TEXTILE SERVICE COMPANIES AND GROUPS

13. 13 GHH – GEORGE H HOFFMAN MANAGEMENT CONSULTANTS P.O. BOX 71 GUILDFORD, SURREY GU3 3XY ENGLAND TELEPHONE: 44-1483-306820 FAX: 44-1483-306828 E-MAIL: ghhoffman@gmail.com WEBSITE: WWW.GEORGEHHOFFMAN.COM