1. Analysis of Scottish NSS Results 29 th April 2010 Dr Alex Buckley The Higher Education Academy

2. Aims of session To give an overview of the how Scottish HEIs stand in relation to the UK as a whole To give a more detailed picture where results are interesting To allow discussion of possible reasons for the differences

3. Comparisons for all scales Scale(Mean) % agree for Scottish HEIs (Mean) % agree for all HEIs Difference in (mean) % agree 1: Teaching and Learning 84%83%+1% 2: Assessment and Feedback 63%68%-5% 3: Academic Support76%75%+1% 4: Organisation and Management 74%69%+5% 5: Learning Resources82%76%+6% 6: Personal Development 80%79%+1% 7: Overall Satisfaction85%80%+5%

4. Comparisons for scale 2: Assessment and feedback Question% agree for Scottish HEIs % agree for all HEIs Difference in % agree Scale 2: Assessment and Feedback 63%68%-5% 5: The criteria used in marking have been clear in advance 70%73%-3% 6: Assessment arrangements and marking have been fair 75%76%-1% 7: Feedback on my work has been prompt 57%60%-3% 8: I have received detailed comments on my work 57%69%-12% 9: Feedback on my work has helped me clarify things I did not understand 55%64%-9%

5. Question 8: Distribution of % agree

6. Discussion question Question% agree for Scottish HEIs Mean % agree for all HEIs Difference in % agree Scale 2: Assessment and Feedback 63%68%-5% 8: I have received detailed comments on my work 57%69%-12% 9: Feedback on my work has helped me clarify things I did not understand 55%64%-9% What might account for lower scores in Scotland for scale 2?

7. Comparisons for scale 4: Organisation and management Question% agree for Scottish HEIs % agree for all HEIs Difference in % agree Scale 4: Organisation and Management 74%69%+5% 13: The timetable works efficiently as far as my activities are concerned. 79%76%+3% 14: Any changes in the course or teaching have been communicated effectively. 71%66%+5% 15: The course is well organised and is running smoothly. 71%66%+5%

8. Discussion question What might account for higher scores in Scotland for scale 4: organisation and management?

9. Comparisons for scale 5: Learning resources QuestionMean % agree for Scottish HEIs Mean % agree for all HEIs Difference in mean % agree Scale 5: Learning Resources 82%76%+6% 16: The library resources and services are good enough for my needs. 80%76%+4% 17: I have been able to access general IT resources when I needed to. 87%81%+6% 18: I have been able to access specialised equipment, facilities or rooms when I needed to. 78%70%+8%

10. Question 18: Distribution of % agree Scottish HEIs

11. Discussion question What might account for higher scores in Scotland for scale 5: learning resources?

12. Comparisons for scale 7: Overall satisfaction QuestionMean % agree for Scottish HEIs Mean % agree for all HEIs Difference in mean % agree 22: Overall, I am satisfied with the quality of the course 85%80%+5%

13. Question 22: Distribution of mean % agree

14. Dr Alex Buckley alex.buckley@heacademy.ac.uk nss@heacademy.ac.uk