1. “Your On-Call Source for Technology Solutions”

2. Our Mission We help our clients make the right Technology decisions for their business We help our clients get the most out of their existing systems We help our clients ensure that new systems will meet their needs and maximize utilization We help take advantage of new technology when it makes sense We consult for results for our clients benefit

3. “Your On-Call Source for Technology Solutions” Unbiased Expert acts an extension of a Company’s existing staff Confidential outsourced IT Support 20+ years Industry experience –Major Carriers, Fortune 500, Small Business –Government, Financial, Healthcare, and Consumer Flexible Terms –Scheduled visits each week –Available on a per-project basis

4. Network and PC Security Workstation Security (Firewall/Antivirus) Managed Workstation Service PC/Workstation/Server “Tune-Up” Service On-Call Emergency Service User Training on Safe Operation Quarterly testing of all Security Products: Benefit from our Unbiased testing.

5. Telephony Consulting Traditional and Hybrid Trunking design PBX and Voicemail integration VOIP ACD (CPE or Network-based) Hybrid Access Design and Costing Contract and Carrier negotiations IP Telephony applications

6. Data Network Design Design and Optimization Develop and implement “Hot or Cold” Backup facilities Private Line / Frame / ATM / IP or Blend of technologies Hardware and Software VoIP considerations

7. Data Recovery Strategy Design and Implement Strategy Develop “Hot or Cold” Backup facilities Documentation of all procedures Develop and test recovery plan Required for certain types of businesses Off-Site and portable backup solutions available

8. Business Continuity Planning What happens to your business if…. –Power fails / Fire –Roof leaks / water damage –Tornado or Hurricane damage –Earthquake / Flooding –Lightning strikes –Building evacuation Cost vs. Risk Analysis Access to Information is Critical Network Recovery Design / Document / Implement / Rehearse

9. Internet Strategy What is your Internet Strategy? Website –Information only –E-Commerce –Search Engine ranking –Partner linking / Banner ads –Glitzy graphics vs. Fast access Hosting (your place or mine) Ongoing changes and maintenance Info-only sites starting at $250/year

10. Technical Training Telephony concepts and CPE Data Network Technologies Voice over IP PS/ALI support Switching Internet PC setup / Firewalls / Servers Imaging On-site or Distance Learning formats CSR instruction

11. RFP and SLA RFP or RFQ preparation Proposal or Quote comparison and analysis Negotiation of appropriate SLA for non-tariff services Not compensated by vendors or suppliers

12. Process Automation Online documentation for: –Job Applications –Healthcare administration –Internal job postings –State and Federal forms –Purchase requisitions –and more…. Corporate Intranet User level profiles Increase your human productivity!

13. Competitive Network Solutions, Inc. One stop shop for a broad array of Professional Technology Services. Contract with other related firms representing multiple disciplines, if projects require “Your Chief Technology Officer on call” Contact us today! –Phone: 901-757-0379 –email: David@CompetitiveNetworkSolutions.com –web: www.CompetitiveNetworkSolutions.com