Presentation on theme: "UNLOCKING THE MYSTERIES OF THE PAST How to Verify Driver History."— Presentation transcript:
UNLOCKING THE MYSTERIES OF THE PAST How to Verify Driver History
Are You A Slacker ? People who only do what it takes to get by usually are not very successful The same goes for your safety program !!
Aim High to Succeed Verifying an applicant’s past history should not just be about compliance minimum standards Federal regulations are minimum standards a.k.a – just getting by! Set you goals high to attract the best drivers
What is Your Goal If your goal is the minimum standards, what kind of driver are you looking for? If your goal is to attract poor drivers, hiring poor drivers will take care of that for you Good drivers attract other good drivers!
What Is A Driver? Employee, independent contractor, etc… Witness, exhibit A, evidence Keep in mind – all driver records are potential evidence in a court case AND all drivers are potential witnesses in a court case!
Hiring is a Two Step Process Step 1 Step 1 - Know what you are looking for in a driver Step 2 Step 2 – Investigate the applicant to see if he/she is what you are looking for
Step 1 – Know What You Are Looking For Establish company hiring standards –Min age –Min years and/or type of experience –Max number of accidents –Max number moving violations –Desired radius, home time, pay, etc…
Step 2 – Investigate the Driver STOP THE CYCLE OF ADDICTION Investigate the driver to make sure he/she fits the established standards Use the four keys to unlock the mystery of their past
The Four Keys Interviews – telephone and/or in-person Application MVR(s) Employment History Checks
Interviews Use as a screening tool Make a list of qualifier questions –Use established company hiring standards –If driver does not meet these qualifications tell them why and cut your loses Take notes for future reference
Application Have consent forms in application pack Do not accept incomplete applications –No blank sections, unexplained gaps, at least month/year on dates of employment, etc Review application with driver if possible –Can catch errors/omissions and get clarification –ASK QUESTIONS!!!
MVR Must check ALL CDLs held in past three years Watch for “surrendered” CDL comment – means there was a CDL from another state “Failure to appear”, “Failure to comply” etc. goes to driver’s responsibility Require driver to maintain current address
Background History Checks Studies show that more than 35% of people lie on their application – CHECK IT! “That sounds right” is not a good response –Ask for exact dates when verifying employment Ask the question – “Would you re-hire this driver?” Listen to their tone, and listen to your gut!
Why Insist On Exact Dates? Applicant lists Company A: from Jan 99 to March 00, and Company B: from April to Dec 00 Both companies say “that sounds right” Actually, he worked at Company A from Jan 31, 1999 to Feb 25, 2000 and Company B from April 30 to Dec 1, 2000 During this 63 DAY gap he worked at Company C and was fired for a positive drug test and has never been evaluated by a SAP
Background Checks Continued What do you do with these? –Out of business –Self-employed –Unemployed –Gaps in employment How do you find company information? –Telephone –Mailing address
Information Resources Call Information (area code) 555-1212 DAC Safersys.org Internet search engines & directories Friends, associates in industry State trucking associations Chamber of Commerce Tax Statements
Compare All Sources of Information Crosscheck all of the information –Do all the pieces fit?…don’t try to put a square peg in a round whole Did a key open a hidden skeleton closet Gaps in dates of employment Hidden jobs Hidden moving violations and/or accidents
Stay Off the Slippery Slope When you make an exception – you are changing your standards One exception quickly becomes the rule This fuels your addiction
Who Cares Who or How We Hire? The DOT Your Insurance Carrier Your Current Drivers A JURY
Stop Gambling With Your Company’s Future The next roll of the dice could cost more than you can afford to lose For addiction counseling, feel free to contact us any time…800-457-5255 Dmayer@mjai.com Lnugen@mjai.com