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KAUSAR AHMAD PHM1143 Introduction to Pharmacy Practice 1 Communication.

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Presentation on theme: "KAUSAR AHMAD PHM1143 Introduction to Pharmacy Practice 1 Communication."— Presentation transcript:

1 KAUSAR AHMAD PHM1143 Introduction to Pharmacy Practice 1 Communication

2 Time spent on Communication (adapted from Bittel) PHM1143 Introduction to Pharmacy Practice 2

3 Intention PHM1143 Introduction to Pharmacy Practice 3 Words from the mouth reach the ears Words from the heart reach the heart

4 COMMUNICATION 4

5 INTENTION 5

6 TYPES 6

7 TOOLS 7

8 SKILL See also: receiver. skill includes understanding the nature of receiverreceiver 8

9 ABILITY a person who may think that he does not have the ability to use strong words, may do so when the situation calls for it. 9

10 RECEIVER 10

11 VENUE 11

12 EFFECTIVENESS See also: venuevenue 12

13 ADAB 13

14 Conclusion PHM1143 Introduction to Pharmacy Practice 14 ?


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