1. Case Study: Managing Information Security Technology Provider Case Study 1:30 – 2:30 PM Tuesday June 7 th, 2005 Lucent Technologies George G. McBride Managing Principal

2. Problem Briefly state the problem in five to seven terse bullet points Phrases are more effective than full sentences Do not use your bullet points as a script Only use sub-bullet levels as an absolute must Any type sized below 18 points will be a challenge to read Use graphics only if they enhance the message

3. Objective Briefly show the objective in five to seven terse bullet points Phrases are more effective than full sentences Do not use your bullet points as a script Only use sub-bullet levels as an absolute must Any type sized below 18 points will be a challenge to read Use graphics only if they enhance the message

4. Approach Briefly describe the approach in five to seven terse bullet points Phrases are more effective than full sentences Do not use your bullet points as a script Only use sub-bullet levels as an absolute must Any type sized below 18 points will be a challenge to read Use graphics only if they enhance the message

5. Results Briefly show the results in five to seven terse bullet points Phrases are more effective than full sentences Do not use your bullet points as a script Only use sub-bullet levels as an absolute must Any type sized below 18 points will be a challenge to read Use graphics only if they enhance the message

6. Critical Success Factors: Lessons Learned Briefly share the lessons learned in five to seven terse bullet points Phrases are more effective than full sentences Do not use your bullet points as a script Only use sub-bullet levels as an absolute must Any type sized below 18 points will be a challenge to read Use graphics only if they enhance the message