1. “The Impact of Quality in Mexico” Eng. Carlos Origel Technological and Industrial Education Coordination of Guanajuato State

2. Guanajuato State, Mexico

6. DGETI in Guanajuato

7. Some numbers… 24 schools in Guanajuato State (429 in Mexico) 25,440 students (600,000 in Mexico) 415 classroms and 160 laboratories 55% of efficiency (What are we doing in this opportunity of improvement?)

8. The Federal Government worried to the demands of the society, commits: to implant, to develop, to maintain and to improve in all its Dependencies and Organizations a Model of Total Quality, that allows to transform the Public Administration and transform a Government of World-wide Class, with a reliable and Innovating image and with a solid Culture of Quality. POLICY OF QUALITY

9. Presidential AGENDA of the good government A government who cost less… A government of quality… A professional government… A digital government… A government without bureaucracy… An honest and transparent government…

10. Awards (Total Quality Models)

11. Total Quality Model in Education

12. The Challenge: To Implement a Model of Total Quality To implement ISO 9001: 2000 and get the certification To be evaluated and get the accreditation of programs by external organisms To have directors, proffessors and students with certification in their skills.

13. CYCLE OF DESIGN, INNOVATION Y IMPROVEMENT SYSTEMS DESIGN OF SYSTEM / PROCESSES DESIGN OF INDICATORS TO RUN THE SYSTEM, PROCESSES AND INDICATORS MEASURE OF THE PERFORMANCE ANALISYS, EVALUATION AND VERIFICATION OF DATA USING diagnoses and audit IMPROVEMENT USING PREVENTIVE AND CORRECTIVE ACTIONS ARE THERE IMPROVEMENT OPPORTUNITIES? TO USE BEST PRACTICES TO USE INNOVATION AND TECHNOLOGY YES NO INNOVATION CYCLE IMPROVEMENT AND CONTROL CYCLE COMPARISON CYCLE TOTAL QUALITY MODEL SEP QUALITY AWARD

15. C O S S T T U U D M E E N R T S MEASUREMENT, ANALYSIS AND IMPROVEMENT DESEMPEÑO QUALITY MANAGEMENT SYSTEM ISO in the school… SCHOOL 7 6 8 5 4 DESIGN PROCESSES, SCOPE OF THE QMS MANAGEMENT OF RESOURCES COMMITMENT OF THE PRINCIPAL DEVELOPMENT OF THE SERVICE C O S S T T U U D M E E N R T S

16. Processes map of QMS

17. THE VISION The Mexican Educative System, today is under a series of changes and challenges: oA Society in constant transformation oA Society that demands Quality…. oAn immersed Society in the Globality…. oA Society that IT DEMANDS….  New problems  New solutions

18. Global Education... Network Velocity Science Communication Web Learning experiences, languages, places, knowledge, information...

19. National project Global world quality Education

20. ... A better world Competitiveness Development innovation Science Technology Quality...

21. ... Changing the paradigm Social change Economic change Scientific change Technological change Cultural change... Education change…

22. What is a paradigm? It is a pattern, it is the path that we follow, but we can´t see solutions outside of this path. When we break this pattern, we create a new paradigm, with different solutions.

23. Paradigms

27. Breaking Paradigms