1. June 30, 2010Carol L. Brooks, SR/WA1 How to Manage Your Success Carol L. Brooks, SR/WA, Owner IRWA 56 th Annual Conference, Calgary © Carol L. Brooks All Rights Reserved

2. June 30, 2010Carol L. Brooks, SR/WA2

3. June 30, 2010Carol L. Brooks, SR/WA3 Confidence First Success First Failure Experience--Stepping Stones to Success

4. June 30, 2010Carol L. Brooks, SR/WA4 Know your Customers

5. June 30, 2010Carol L. Brooks, SR/WA5 Learn, Learn, Learn Ride-along – Live in their shoes

6. June 30, 2010Carol L. Brooks, SR/WA6 Teamwork

7. June 30, 2010Carol L. Brooks, SR/WA7 Mindset Fixed Growth

8. June 30, 2010Carol L. Brooks, SR/WA8 Leadership: Fixed Mindset Superior/Inferior Reputation for Personal Greatness Gargantuan Personal Ego

9. June 30, 2010Carol L. Brooks, SR/WA9 Leadership: Growth Mindset The Team vs Self-Importance Listening, Crediting, Nurturing Morale/Personal Development

10. June 30, 2010Carol L. Brooks, SR/WA10 Changing Mindset Willingness to Change Microscopic Inspection of our Past Setbacks Brain Chatter Maintaining Change

11. June 30, 2010Carol L. Brooks, SR/WA11 SUCCESS 1.Strive for Excellence 2.Strive for Constant Improvement 3.Give 4.Commitment

12. June 30, 2010Carol L. Brooks, SR/WA12 Maintain Success Preparation Persistence Passion Patience

13. June 30, 2010Carol L. Brooks, SR/WA13 Success: Higher Ground

14. June 30, 2010Carol L. Brooks, SR/WA14