2. INTRODUCTION

3. CHECK IN/CHECK OUT / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

4. THE DOUBLE DIAMOND / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / Designcouncel.org.uk, The design process

5. WHAT IS CREATIVITY AND INNOVATION? / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / A creative solution is novel and useful. “A creative idea is one that is both original and appropriate for the situation in which it occurs” – Martindale (1995) “To create consists of making new combinations of associative elements which are useful” – Poincaré (1913) INNOVATION IS THE IMPLEMENTATION OF A CREATIVE SOLUTIO

6. HOW TO BE CREATIVE / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / ASSOCIATION FIXATION EUREKA

7. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / GETTING GOOD IDEAS

8. THE RIGHT MINDSET

9. TOOL BOXES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / INNOVATIONSGUIDEN.DK INNOVATION.BLOGS.KU.D K SOCIALEOPFINDELSER.D K

10. UNDERSTANDIN G THE PROBLEM

11. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / UNDERSTANDING THE PROBLEM

12. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / UNDERSTANDING THE PROBLEM

13. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / UNDERSTANDING THE PROBLEM

14. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / UNDERSTANDING THE PROBLEM

15. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / WHAT DID WE ASSUME? THAT WE SHOULD STAY WITHIN THE ”SQUARE” THE SIZE OF THE DOTS THE SIZE OF THE LINE OTHER? UNDERSTANDING THE PROBLEM

16. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / BLACK BOXING REMOVAL INTRODUCTION REVISION Onarheim, B. & Biskjaer, M.M. (in press). “Balancing Constraints and the Sweet Spot as Coming Topics for Creativity Research” WORKING WITH THE PROBLEM

17. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / DISTORTED PARCTICES – HABITS MAKE US BLIND

18. TRANSPORTATION JOB EDUCATION PRODUCTS CLEANING ARCHITECTURE SHOPPING GOING OUT SURFING THE INTERNET COOKING WORKING OUT / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / WHAT ANNOYED YOU IN THE LAST 24 HOURS?

19. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / DISTORTED PRACTICES WHY DID IT ANNOY YOU? HOW OFTEN DOES IT ANNOY YOU? WHERE DID IT ANNOY YOU? WHEN DID IT ANNOY YOU? WHY IS IT NOT DIFFERENT?

20. SHORTLY DESCRIBE THE PROBLEM WHY IS IT A PROBLEM? WHAT ARE THE REASONS FOR THE DISTORTED PRACTICE – THE PROBLEM? / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / MAP THE PROBLEM

21. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / MAP THE PROBLEM – EMPATHY MAPPING

22. IDEATION

23. BRAINSTORM

24. RANDOM PICTURES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

25. RANDOM PICTURES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

26. RANDOM PICTURES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

27. RANDOM PICTURES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

28. RANDOM PICTURES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

29. RANDOM PICTURES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

30. RANDOM PICTURES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

31. RANDOM PICTURES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

32. RANDOM PICTURES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

33. RANDOM PICTURES / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /

34. NEGATIVE BRAINSTORMING

35. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / IDEA SPACE GROUNDED IDEAS BLUE SKY IDEAS ”SPACED OUT” IDEAS

36. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / BRAINWALKING

37. DEVELOPING IDEAS AND FINDING THE RIGTH SOLUTION

38. DEVELOPING IDEAS / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / BE CRITICAL ASKE QUESTIONS CHALLENGES & OPPORTUNITIES WORST CASE

39. IDEAS VERSUS CONCEPTS

40. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / DEVELOPING IDEAS – CLUSTERING

41. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / DEVELOPING AND CHOOSING IDEAS – PROTOTYPING

42. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / CHOOSING IDEAS – DOT VOTING

43. / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / CHOOSING IDEAS – EVALUATION CRITERIA AND MATRIX CRITERIA 1 CRITERIA 2 CRITERIA 3 IDEA 1 IDEA 2IDEA 3