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Gary Dichtenberg CyberSkills, Inc. Creative Problem Solving with Six Thinking Hats How to use Edward deBono’s parallel thinking in problem solving.

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Presentation on theme: "Gary Dichtenberg CyberSkills, Inc. Creative Problem Solving with Six Thinking Hats How to use Edward deBono’s parallel thinking in problem solving."— Presentation transcript:

1 Gary Dichtenberg CyberSkills, Inc. Creative Problem Solving with Six Thinking Hats How to use Edward deBono’s parallel thinking in problem solving

2 Paul Reali CyberSkills, Inc. Goals of this program  Define parallel thinking  Identify each of the six hats  Learn how to ask a good question  Apply six hats method to problem solving

3 Paul Reali CyberSkills, Inc. What is parallel thinking? At any moment everyone is looking in the same direction.

4 Paul Reali CyberSkills, Inc. So the six hats are…?  Six colors of hats for six types of thinking Each hat identifies a type of thinking Hats are directions of thinking  Hats help a group use parallel thinking You can “put on” and “take off” a hat

5 Paul Reali CyberSkills, Inc. Uses for Six Hats  Problem solving  Strategic planning  Running meetings  Much more

6 Paul Reali CyberSkills, Inc. Six colors…  White: neutral, objective  Red: emotional, angry  Black: serious, somber  Yellow: sunny, positive  Green: growth, fertility  Blue: cool, sky above

7 Paul Reali CyberSkills, Inc. …and six hats  White: objective facts & figures  Red: emotions & feelings  Black: cautious & careful  Yellow: hope, positive & speculative  Green: creativity, ideas & lateral thinking  Blue: control & organization of thinking

8 Paul Reali CyberSkills, Inc. General hat issues  Direction, not description Set out to think in a certain direction “Let’s have some black hat thinking…”  Not categories of people Not: “He’s a black hat thinker.” Everyone can and should use all the hats  A constructive form of showing off Show off by being a better thinker Not destructive right vs. wrong argument  Use in whole or in part

9 Paul Reali CyberSkills, Inc. Benefits of Six Thinking Hats  Provides a common language  Experience & intelligence of each person (Diversity of thought)  Use more of our brains  Helps people work against type, preference  Removal of ego (reduce confrontation)  Save time  Focus (one thing at a time)  Create, evaluate & implement action plans

10 Paul Reali CyberSkills, Inc. Using the hats  Use any hat, as often as needed  Sequence can be preset or evolving  Not necessary to use every hat  Time under each hat: generally, short  Requires discipline from each person While using it, stay in the idiom  Adds an element of play, play along  Can be used by individuals and groups

11 Paul Reali CyberSkills, Inc. The blue hat  Thinking about thinking  Instructions for thinking  The organization of thinking  Control of the other hats  Discipline and focus

12 Paul Reali CyberSkills, Inc. The blue hat role  Control of thinking & the process  Begin & end session with blue hat  Facilitator, session leader’s role  Choreography open, sequence, close Focus: what should we be thinking about Asking the right questions Defining & clarifying the problem Setting the thinking tasks

13 Paul Reali CyberSkills, Inc. Open with the blue hat…  Why we are here  what we are thinking about  definition of the situation or problem  alternative definitions  what we want to achieve  where we want to end up  the background to the thinking  a plan for the sequence of hats

14 Paul Reali CyberSkills, Inc. …and close with the blue hat  What we have achieved  Outcome  Conclusion  Design  Solution  Next steps

15 Paul Reali CyberSkills, Inc. White Hat Thinking  Neutral, objective information  Facts & figures  Questions: what do we know, what don’t we know, what do we need to know  Excludes opinions, hunches, judgements  Removes feelings & impressions  Two tiers of facts Believed Facts Checked Facts

16 Paul Reali CyberSkills, Inc. Red Hat Thinking  Emotions & feelings  Hunches, intuitions, impressions  Doesn’t have to be logical or consistent  No justifications, reasons or basis  All decisions are emotional in the end

17 Paul Reali CyberSkills, Inc. Yellow Hat Thinking  Positive & speculative  Positive thinking, optimism, opportunity  Benefits  Best-case scenarios  Exploration

18 Paul Reali CyberSkills, Inc. Green Hat Thinking  New ideas, concepts, perceptions  Deliberate creation of new ideas  Alternatives and more alternatives  New approaches to problems  Creative & lateral thinking

19 Paul Reali CyberSkills, Inc. Black Hat Thinking  Cautious and careful  Logical negative – why it won’t work  Critical judgement, pessimistic view  Separates logical negative from emotional  Focus on errors, evidence, conclusions  Logical & truthful, but not necessarily fair

20 Paul Reali CyberSkills, Inc. Six hats summary Blue: control & organization of thinking White: objective facts & figures Red: emotions & feelings Yellow: hope, positive & speculative Green: creativity, ideas & lateral thinking Black: cautious & careful

21 Paul Reali CyberSkills, Inc. Asking the right question  We can’t get the right answer if we ask the wrong question  Crucial blue hat skill  One technique: five whys

22 Creative Problem Solving Paul Reali CyberSkills, Inc.

23 “Traditional” CPS  Mess-finding  Data-finding  Problem-finding  Idea-finding  Solution-finding  Acceptance-finding

24 Paul Reali CyberSkills, Inc. Common idea-finding methods  Brainstorming  Mind Maps  Free association  Freewriting  Incubation

25 Paul Reali CyberSkills, Inc. Six hats & problem solving  A more deliberate process than CPS  Like CPS, uses creativity (green hat)  Unlike CPS, provides a mechanism for evaluating ideas & making decisions

26 Paul Reali CyberSkills, Inc. Hypothetical problem solving program using the hats - 1  Blue hat Organize the process  Red hat Emotional issues & feelings  White hat What do we know, need to know  Yellow hat Proposals & suggestions; what ifs, why nots

27 Paul Reali CyberSkills, Inc.  Blue hat Focus on the areas that need new ideas  Green hat Generate new ideas & concepts  Blue hat Organize ideas & process for evaluation  White, yellow & green hats Constructive thinking Hypothetical problem solving program using the hats - 2

28 Paul Reali CyberSkills, Inc.  Yellow hat Positive assessment of viable alternatives  Black hat Screening for impossible, unusable Challenge the alternatives  Yellow & green hats Overcome objections, correct faults, remove weaknesses, solve problems  Black hat Further scrutiny; point out risks, dangers Hypothetical problem solving program using the hats - 3

29 Paul Reali CyberSkills, Inc.  Blue hat Overview of achievements so far Organize choice of route  Red hat Express feelings about the choices  Yellow & black hats Looking for the best alternative  Blue hat Strategy for implementation Hypothetical problem solving program using the hats - 4

30 Paul Reali CyberSkills, Inc. Want to learn more?  Workshops by Paul Reali CyberSkills, Inc or  Lateral Thinking, deBono’s Thinking Course, and other books by Edward deBono


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