1. Zone Chairperson How to be everything to everyone

2. Job Responsibilities What do you expect me to do?

3. Three Hats of a Zone Chairperson Motivator – recognise club success Counselor – provides coaching and guidance Communicator – informs clubs of district information and reports club activities and any issues to the District Governor News

4. Zone Chairperson Responsibilities Participate in the District Cabinet Monitor the well being of clubs in your zone Further the purposes of the association Propose actions on any weak clubs in your Zone Organise and conduct Zone meetings Report on membership and service in clubs Report on clubs in financial suspension or in status quo Suggest and implement methods to assist clubs within the zone Facilitate exchange of ideas about membership growth, programs, projects, activities, and fund raising methods among Zone clubs Ensure every club is aware of the Club Constitution & By-laws

5. In Partnership with the District Membership & Leadership Teams Encourage all Zone Clubs to view undertaking:- Organise a new club Conduct new member orientation Conduct training on retention of existing members Implement a member recruitment plan Nurture current and future leaders Promote use of on-line leadership materials

6. Motivation Why are you willing to accept the challenge of the chairperson position?

7. Levels of Human Needs Level 1: Physiological Needs Level 2: Security Needs Level 3: Social Needs Level 4: Ego ‑ Enhancement Level 5: Self ‑ Actualisation Needs Lower level needs must be met before a person can focus on these higher levels

8. Motivation Theories The following theories of human motivation will be explained: Douglas McGregor’s Theory X and Theory Y David McClelland’s Theory of Motivation

9. McGregor’s Theory X of Managing People People dislike work and will avoid it People must be forced to work by threat of punishment People must be controlled People prefer to be directed

10. McGregor’s Theory Y of Managing People People view work as natural as play or rest People learn to accept and seek responsibility People will use self direction to achieve work they are committed to doing People will use creativity in solving organisational problems

11. David McClelland's Theory of Motivation During his 20 years of study McClelland identified three types of motivational needs: Affiliation Power or authority Achievement.

12. Matching: Motivation Theories McClelland Theory X McClelland Theory Y Work is natural and enjoyable Like power or authority, need to influence others Achievement of personal goals or self development People must be supervised closely Affiliation with other people and social interaction

13. How to motivate Club Presidents? Get to know each one and find out what motivates them Ask why they accepted the position of club president Provide recognition based on each person’s motivation (what is important to him or her)

14. Know Your Clubs  Talk with your predecessor or district historian to find out about your clubs’ history and special projects or mission  Know when each club was chartered, merged or re-organised  Ask your predecessor if there were any prior problems that you need to know about

15. Club President Excellence Award This award recognises a club and also recognises a Club President

16. Zone Chairperson Excellence Award To earn this award - 50% of your zone’s clubs must earn the Club President’s Excellence Award

17. Summary There are many ways to motivate a person, however the most important thing to remember is that motivation is unique to each individual. You now know about many resources; use them appropriately for each Lion.

18. Communication Did you mean to say what you just said?

19. Communication – An Important Skill for a Zone Chairperson How will you communicate with clubs: Provide information Communicate regularly Offer assistance Compliment on club success

20. Problem Solving How can you resolve this problem?

21. Problem Solving Process Problem solving is a thought process used when a person or group does not know how to proceed from a given state to a desired state. A five step process can be followed to solve problems.

22. Step 1 - Define the problem Step 2 - Gather information Step 3 - Develop alternative solutions Step 4 - Consider and select alternatives Step 5 - Implement decision Problem Solving

23. Empower your club officers Teach them the 5 step process Build their confidence Encourage them to solve their problems independent of you Provide feedback regarding their results

24. Summary Problem solving is an essential skill for a Zone Chairperson. Remember to solve a problem as soon as possible using the five step process. Ask for assistance from your Region Chairperson or District Leadership Officer if you need it.

25. Goal Setting How will you achieve that by the end of the year?

26. Smart Goals Smart goals describes goals that are written so everyone can understand what the goal result will be and when it will be completed. The SMART goals are: Specific Measurable Actionable Realistic Time bound

27. Types of Club Goals Membership recruitment Public relations/press coverage Leadership development Retention of members Fund raising for community needs Support of LCIF

28. Action Plans Action Who will do Deadline date Results What to include in each action plan:

29. Coaching Your behavior affects the whole team

30. Coaching - A FIVE Step Process 1.Identify the behavior 2.Describe the implications 3.Reinforce or correct 4.Agree upon a plan 5.Follow up

31. Coaching is not Telling people what to do Punishing someone for poor work Done without input from the person being coached Done once and then forgotten

32. Club Related Reports that the DG Receives Monthly Recap of Club Accounts – summary of past due bills Latest MMR filed with LCI Membership movements Club cancellations

33. Conclusion You, the Zone Chairperson, have many responsibilities and are a key member of the District Cabinet. You provide information on the strengths and weaknesses of the clubs in your Zone. Your communication, coaching and motivation skills can impact the future of our District. Thank you for accepting the challenge

34. Thank you for listening Any Questions?