Presentation on theme: "Collaboration Dick Endress President Access DuPage."— Presentation transcript:
Collaboration Dick Endress President Access DuPage
My Learning Curve – Selected Examples West Chicago Health & Ed. Center MFS Respite Care programs Access DuPage DuPage Medical Access Plan Positive Parenting DuPage DuPage Mental Health Access Plan Disease Management Safety Net Plan (just starting)
The Basic Idea of Collaboration You can get a lot further addressing a complex problem by working together rather than by working separately Which of your organizations has all of the resources required to perfectly fulfill your organizational mission?
Some Things that Enhance the Prospect of Collaboration Trust (noun) A firm belief in the honesty and reliability of another. (verb) To put something confidently in the charge of another
Some Things that Enhance the Prospect of Collaboration Trust Relationships
How Change Really Works Action Opportunity Possibility Relationships
Some Things that Enhance the Prospect of Collaboration Trust Relationships A strong sense of Mission Why does your organization truly exist? (Be honest)
Some Things that Enhance the Prospect of Collaboration Trust Relationships A strong sense of Mission “Enlightened” Self-Interest Does anyone here not operate in their own perceived self interest?
Some Things that Enhance the Prospect of Collaboration Trust Relationships A strong sense of Mission “Enlightened” Self-Interest Leadership
The best definition of leadership I know A leader is best When people barely know that he exists, Not so good when people obey and acclaim him, Worst when they despise him. “Fail to honor people, They fail to honor you;” But a good leader, who talks little, When his work is done, his aim fulfilled, They will all say, “We did this ourselves.” Lao Tzu Tao Te Ching (6 th century B.C.)
Some things that diminish the prospect of collaboration Fear What exactly are you afraid of? Turf What exactly are you protecting?
The Continuum of Collaboration Networking – Exchanging information for mutual benefit Coordination – Exchanging information and modifying activities for mutual benefit Cooperation – Exchanging information, modifying activities, and sharing resources for mutual benefit and to achieve a common purpose
The Continuum of Collaboration Collaboration – Exchanging information, modifying activities, sharing resources, and enhancing the capacity of another for mutual benefit and to achieve a common purpose by sharing risks, resources, responsibilities, and rewards.
Asset Orientation “If communities are viewed from their needs, the policies and interventions will be based on needs. If they are viewed from their assets, the policies and interventions will be based on the community’s capacities, skills, and assets.” Bernard J. Turnock, Public Health
Neighborhood Needs Map Homelessness Aids Gangs Drug Abuse Crime Slum HousingMental Illness Broken Families Illiteracy Rat Bites Boarded-up Buildings Truancy Welfare Dependency Domestic Violence Unemployment Child Abuse Alcoholism Dropouts Teenage Pregnancy Abandonment Lead Poisoning Pollution Fear
Neighborhood Assets Map Capital Improvement Expenditures Home-based Enterprise Associations of Business Individual Capacities Educational Institutions Parks Vacant Land, Buildings, etc. Personal Income Hospitals Religious Organizations Social Service Agencies Welfare Expenditures Interested individuals Fire Depts. Public Schools LibrariesIndividual Businesses Energy/Waste Resources Associations Citizens Hope Cultural Organizations Police
Key Steps in Organizing Partnerships Recognize and define a concern Get the right people involved Get buy-in upfront Organize the planning process Develop a focus Set goals and priorities Develop a plan Implement the plan Evaluate outcomes Refine & tinker towards success Communicate successes and learning Maintain commitments
Step One: Recognize and Define a Concern Precisely what situation are you trying to improve? What is the “current reality” regarding that situation? Fact Interpretation
Step One: Recognize and Define a Concern How can you get other people to recognize and believe your version of current reality? The power of information, succinctly and elegantly organized The power of stories
Step Two: Get the Right People Involved What organizations are crucial for the success of the initiative? What factors within those organizations might influence the organization to support the initiative? Who are potential champions within each organization? How can I get them involved? Who are my natural allies?
Step Two: Get the Right People Involved Potential levers (i.e, why might someone be willing to get involved?) Altruistic reasons I believe in your cause Pragmatic reasons I can see some advantage for me Personal reasons I or someone I love has been affected by this issue
Call up and meet Sit down and talk The power of “conversations for possibility” Prepare and organize The power of precise requests
Step Four: Design a Planning Process Some elements of a well-designed planning process Defined planning group composed of the right people Regular meetings Clear and defined goal Specific timetable Accountability for a defined outcome Well-designed process Frequent communication & work between meetings
Step Four: Design a Planning Process Who will play these key roles? Sponsor Organizer Facilitator Leader Worker Advocate Representative/liaison
Step Five: Develop a Focus Question: How do you eat an elephant? Answer: One bit at a time
Step Six: Set Goals & Priorities …she was a little startled by seeing the Cheshire Cat on a bough of a tree a few yards off. “Cheshire-Puss”, she began, rather timidly… “Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to”, said the Cat. “I don’t much care where -----” said Alice. “Then it doesn’t matter which way you go,” said the Cat. “----- so long as I get somewhere,” Alice added as an explanation. “Oh, you’re sure to do that,” said the Cat, “if you only walk long enough.” Lewis Carroll, Alice in Wonderland
Next Steps Develop a Plan Implement the Plan Evaluate Outcomes How can you show me that things are working well and that challenges are being successfully addressed?
Tinker your way to Greatness Remember: The Titanic was built by engineers The Ark was built by common folks
Don’t forget to: Celebrate successes Learn from mistakes Share your learning Maintain commitments Communicate…communicate… communicate