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Interpersonal Communication Spring 2015 Dr. Jim Warnemuende, Instructor.

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Presentation on theme: "Interpersonal Communication Spring 2015 Dr. Jim Warnemuende, Instructor."— Presentation transcript:

1 Interpersonal Communication Spring 2015 Dr. Jim Warnemuende, Instructor

2 CMST 10 Why do you need to take CMST 10 (Interpersonal Communication) ?????

3 CMST 10 Upon successful completion of this course, you will be able to: Understand what others want from you. Have others understand what you want from them. Be able to negotiate the differences between what you want and what others want. This practice is Essentialism

4 CMST 10 Upon successful completion of this course, you will be able to: Understand what others want from you. Have others understand what you want from them. Be able to negotiate the differences between what you want and what others want. o As a result, your pathway in life will be more content and successful than if you did not have these skills.

5 CMST 10 Who is Doc Jim and how can he assist you to: Understand what others want from you. Have others understand what you want from them. Be able to negotiate the differences between what you want and what others want.

6 CMST 10 What do you need to do to be successful in this class? Have a positive attitude Be here every session Understand the requirements Know the Syllabus Ask questions when you don’t know something Do the Work

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8 CMST 10 Quiz on Course Requirements. Next Week Must pass this quiz on the Course Information Guide by 90%. This may be retaken once. Look for Highlight in this presentation.

9 CMST 10 CATALOG COURSE DESCRIPTION STUDENT LEARNING OUTCOMES COURSE OBJECTIVES (Personal Level): DOC JIM’S Major objectives for you: Understand what others want from you. Have others understand what you want from them. Be able to negotiate the differences between what you want and what others want. – As a result, your pathway in life will be more content and successful than if you did not have these skills.

10 CMST 10 In order to do the above, you need to be able to: 1.Explain the process of interpersonal communication as a transaction and recognize the importance of effective communication skills in everyday interactions. 2.Examine/apply the principles of interpersonal communication in various contexts. 3.Understand and demonstrate the principles of ethical interpersonal communication (as founded on communication theory and research) to specific communication scenarios/situations. 4.List, explain and demonstrate the principles and processes of effective feedback. 5.Describe the formation process of self-concept and the effect of self-fulfilling prophecy. 6.Explain the importance of a realistic perception of self in interpersonal communication. 7.List and explain steps in the perception process. 8.Describe the effect of differing perceptions on the communication process. 9.List and define the steps in the process of listening and apply these to everyday situations. 10.Describe the steps in the active listening process and apply these to everyday situations. 11.Identify guidelines for the effective use of language. 12.List and explain common semantic problems and be able to apply solutions. 13.Describe how language influences thought in different cultures. 14.Define the difference between facts and inferences and their influence in the communication process. 15.Explain communication strategies for maintaining relationships and apply these to everyday situations. 16.Describe the difference between behavioral descriptions and judgmental statements. 17.List and define styles of interaction, including passive, aggressive and assertive styles. 18.Describe styles of conflict management and apply these to everyday situations. 19.Identify principles of managing interpersonal conflict and apply these to everyday situations. 20.Describe types of nonverbal communication. 21.Explain the influence of nonverbal communication on the communication process.

11 CMST 10 Disability Accommodations: If you feel that you will need academic accommodations in this class due to limits imposed by a disability, then contact the Disability Resource Center (242-7790) to make the necessary arrangements. Academic Honesty: (Really, why would anyone want to cheat when doing an assignment that will make their life wonderful?????) Important to Know about Deadlines/Due Dates: My approach is to treat every student equally, professionally and fairly. Please do not ask me to make exceptions or alterations for ANY of the course requirements, deadlines, and /or procedures, unless you can demonstrate that such treatment for you would be deemed fair by the rest of the students in this class. A most useful tool is a calendar. Use one to list all deadlines and create a timeline to alert yourself to benchmark sub- deadlines. Consider using the calendar that is included. PRINT ALL ASSIGNMENTS EARLY; THAT SEEMS TO BE THE BIGGEST CAUSE OF NOT BEING ON TIME.

12 CMST 10 Classroom Management: o No Cell Phone use is allowed. In the case of a family emergency, please talk to me. o No put-downs. The purpose of this course is to grow by taking interpersonal risks. Let’s be supportive. No put-downs apply to self put- downs, too. o Bring your textbook every day. I will not read the book to you—you must educate yourself in that way. o Late is late. Be in your seat when class begins. A tardy equals a half of an absence. Leaving early equals half an absence. You are only allowed 2 class periods of no participation before your grade drops by one letter grade.

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14 Explanation of Contract You may choose any of the grade options below. To receive the grade that you have chosen, you must complete all of the requirements for that grade. Failure to complete all requirements for that option will result in a lower grade. Late assignments will not be accepted. All work must be submitted at the beginning of class when due. If you are absent on a due date, Email your material to me by NOON of the following day. Any of your work returned with a RE-DO (meaning that you were not clear to me in what you wrote), must be re-submitted at the class meeting following the return of the assignment to you. Use the Writing Center if you need writing help. All submitted work must be word processed. Please submit all multi-page work stapled at the top, left-hand corner. Please no folders or binders. All work will be considered by me as confidential and will be promptly returned to you.

15 CMST 10 C Grade (Satisfactory) Quiz on Course Requirements. Must pass this quiz on the Course Information Guide by 90%. This may be retaken once. Quiz on Student Learning Objectives. Must pass this Quiz by 75%. Students will be able to select, define and accurately place on a blank model the elements of the Transactional Model of Communication, and apply elements of the model to a conflict scenario as well as differentiate between behavioral descriptions and judgmental statements. Satisfactory participation. Please come to class prepared to be involved. Be sure to read each of the chapters indicated. Chapter Preparation Guide. There will generally be a one- to two-page self-quiz guide for you to complete for each chapter. (A score of less than 80% requires that you submit an attached page to the original guide.) For each failed question, correctly explain what the correct answer is and tell why you missed it, also write the page number from the text of the correct answer.)

16 CMST 10 ******This is a sample. Go to Docjim.net for printable CPGs Chapter Preparation Guide 1 Chapter 1 A FIRST LOOK AT INTERPERSONAL COMMUNICATION NamePass: Less than -4 errors_ReDo What are the four reasons why we Communicate? 1 2 3 4 In the Linear view of communication: 5creates the message. 6attending to the message. 7information conveyed between the creator and the one attending to it. 8the medium through which the information passes. What is the model of the process of communication that reveals that we usually send and receive messages simultaneously. 9

17 CMST 10 C Grade (Satisfactory) Quiz on Course Requirements. Must pass this quiz on the Course Information Guide by 90%. This may be retaken once. Quiz on Student Learning Objectives. Must pass this Quiz by 75%. Students will be able to select, define and accurately place on a blank model the elements of the Transactional Model of Communication, and apply elements of the model to a conflict scenario as well as differentiate between behavioral descriptions and judgmental statements. Satisfactory participation. Please come to class prepared to be involved. Be sure to read each of the chapters indicated. Chapter Preparation Guide. There will generally be a one- to two-page self-quiz guide for you to complete for each chapter. (A score of less than 80% requires that you submit an attached page to the original guide.) For each failed question, correctly explain what the correct answer is and tell why you missed it, also write the page number from the text of the correct answer.) Satisfactory Attendance. Your Final Course grade will be dropped a grade for each two class sessions in which you do not participate because of no attendance. Leaving class early or arriving late will constitute a one-half absence. If you have no absences, you will not be required to take the final exam. Final-Exam. Pass the exam with a score of 75% or higher. The final exam will be a comprehensive, open-book test over all of the concepts that we study during the semester. Perfect attendance waives Final Exam requirement. Journal Entries. These will be due following each unit of study according to the schedule (sample provided). They will be kept confidential and returned to you.

18 CMST 10 (SAMPLE) JOURNAL ENTRY At the end of each class session, concepts will be reviewed. Use one of those. John Student March 13, 2015 JE #4 Listening A. Concept (1/2 Page) Name a concept that is a useful communication tool that can improve your communication. It is described in the text and studied in class. – Describe a concept. For example, if we had been studying listening, you might describe the concept of "Paraphrasing." @Indicate the page number(s) where the concept is described. B. Value of the Concept (1/2 Page) Describe how you will use this concept in the future in order to correct a past problem that occurred in your communication at home, at work or in social situations. Be very specific in describing a real situation that is meaningful to you. C. Et Cetera (1/2 Page) Describe something that we did in class that you found worthwhile or useless, enjoyable or unpleasant. Describe it completely and how it affected you. Be very specific in selecting one activity. Don't write, "I liked the whole class on Tuesday." If you missed the past week, comment on something from a previous week that you had not described before.

19 CMST 10 B Grade (Highly Satisfactory) The student performs in a highly satisfactory fashion. He or she attends all classes, is actively involved in class activities, and turns in assignments on time, in addition to performing well on exams and demonstrating knowledge of the theories of interpersonal communication from textbook readings. Do All of the above required for the C grade; add the following: Communication Development Plan. You will develop a personal goal for improving some aspect of your communication in a specific setting. You will set up a month-long program (to take place after our course has ended) to reach that goal. This will be due as indicated on the schedule.

20 CMST 10 (SAMPLE) COMMUNICATION DEVELOPMENT PLAN Joan Student February 1, 2015 Part A. WHERE I AM. (Minimum one page) 1.Problem. In this part of your plan, name a communication problem that is causing you difficulty in your interpersonal relationships. 2.Analysis. In this part, describe how your communication problem causes difficulty, or hurt, or lack of success for you. Part B. WHERE I WANT TO BE. (Minimum two pages) 1.Goal. State how you want to be in this situation in the future. 2.Visualized Results. Describe what you see yourself doing in these future situations. 3. Support by An Assertive Bill of Rights Statement. Go through the list of the Assertive Bill of Rights and choose at least one of the rights listed that gives you permission to "stand up" for the goal which you have selected. Explain how this right applies to your situation. 4. Support of Course Concepts. From the concepts that we have studied in this course, select at least three concepts that will help you to change your communication behavior. *Explain how each concept will help you to improve your situation. Part C. HOW I AM GOING TO REACH MY GOAL. (Minimum one page) Note: This is Future Stuff 1. Plan of Action An Example Week 1: " I plan to...." Week 2: " I plan to...." Week 3: " I plan to...." Week 4: " I plan to...." 2. Evaluation. Indicate how you will determine your success.

21 CMST 10 A Grade (Excellent) The student consistently displays maximum understanding and skill in the subject, as well as ability to communicate this understanding to others and to apply the techniques of interpersonal communication. Additionally, the excellent student shows success in adapting concepts studied in class to fit his or her own personality style. All work is completed on time, is neat, and shows enthusiasm for going beyond the requirements of the assignments. All of the above requirements for a C or B grade; plus the following addition: Book Report. Select one of the books indicated on the Recommended Book List or check with Dr. Jim. Due according to the schedule. Must be word- processed.

22 CMST 10 (SAMPLE) BOOK REPORT Cover Page Pat Student May 5, 2000 Dyer, Wayne You'll See it When You Believe It. ______________________________ Introduction Purpose (1/2 page) Summary (2 pages) Problems/goals (3 to 5 pages) Describe 3 communication problems that you have had or could possibly have sometime in the future. Explain how the application of a specific idea or concept from the book could help you to manage, reduce, or eliminate the problem.

23 CMST 10 RECOMMENDED BOOK LIST (Check annotation for Availability) Alberti and Emmons. Your Perfect Right: A Guide to Assertive Living [Shasta College Library BF575.A85 A43 1982] Baumeister and Tierney. Willpower: Rediscovering the Greatest Human Strength. [Shasta Public Library 153.8 B] Berne What Do You Say After You Say Hello. [Shasta College Library RC489.T7 B47] Cain. Quiet: The Power of Introverts in a World That Can’t Stop Talking [Shasta College Library BF698.35.I59 C35 2012] Christian. Your Own Worst Enemy: Breaking the Habit of Adult Under-Achievement 0

24 CMST 10 No Excuse Credit You cannot always achieve what you plan. There may be unforeseen delays or accidents that get in your way. Recognizing that you may have problems from time to time, you can use the following points through the semester to help you succeed. If you have a problem, fill out one of the credits below and give it to me. This way, you do not have to give me any excuses and I don’t have to listen to any. You will receive 100 points to use as you choose for this course: 100 pointsMake up for a Re-Do on a Book Report or Communication Preparation Guide (Re-do is only appropriate on a substantial first effort.) 50 points Eliminate an Absence (can be used only once) 50 pointsMake up for a late/missing Journal Entry or Chapter Preparation Guide 25 pointsMake up for a Re-Do on a Chapter Preparation Guide 25 pointsMake up for a Re-Do on a Journal Entry BRING THIS TO Doc Jim. DON’T TEAR ANY OF THESE FROM THE PAGE. Name __________________________ Date __________ Points used Points remaining________________ To be used for ________________________________________________________________________ Which occurred or was due on the date:________________________________________

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