1. AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 1 COMMISSION ON SAFETY AND QUALITY IN HEALTH AUSTRALIAN COMMISSION ON SAFETY AND QUALITY IN HEALTH CARE Dr Diana Horvath AO Dr Diana Horvath AO Chief Executive Chief Executive 2 November 2006

2. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 2 The Commission – Role The Commission – Role The Commission undertakes the following functions:  leads and coordinates  leads and coordinates improvements in safety and quality in health care in Australia by identifying issues and policy directions, recommending priorities for action, disseminating knowledge, and advocating for safety and quality;  reports publicly  reports publicly on the state of safety and quality including performance against national standards; national data sets  recommends national data sets for safety and quality, working within current multilateral governmental arrangements for data development, standards, collection and reporting; strategic advice  provides strategic advice to Health Ministers on ‘best practice’ thinking to drive quality improvement, including implementation strategies; and nationally agreed standards  recommends nationally agreed standards for safety and quality improvement.

3. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 3 Governance AUSTRALIAN HEALTH MINISTERS’ CONFERENCE AHMAC EXPERT WORKING GROUPS AUSTRALIAN COMMISSION ON SAFETY AND QUALITY IN HEALTH CARE INTER-JURISDICTIONAL COMMITTEE STAKEHOLDER FORUM OFFICE OF THE COMMISSION (CEO) STAKEHOLDER COMMITTEES

4. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 4 Stakeholder Management Stakeholder Management There is a large range of stakeholders, which might broadly be clustered into these groupings:  Consumers and their organisations  Health Care Professionals and their organisations – both educational & industrial  Owners of health care facilities – corporate, charitable & government  3 rd party payers – health insurance funds; indemnity insurers; Medicare Aust.  Information management professionals & organisations  Managers of all types

5. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 5 The Commission – Members The Commission – Members Independent Chair ------ (TBA)  ACTING CHAIR ----- Ms Jane Halton (C’wealth) CE of Dept of Health & Ageing  Mr Richard Bowden (Vic) GM of BUPA Health Care (HBA & Mutual Com)  Ms Rosemary Bryant (ACT) CE of Royal Aust College of Nursing  Ms Christine Gee (Q’l’d) CE of Toowong Private (psychiatric) Hospital  Prof Katherine McGrath (NSW) Deputy D-G of NSW Dept of Health  Dr Christopher Newell (Tas) Consumer Rep & Assoc/Prof Medical Ethics  Ms Uschi Schreiber (Q’l’d) CE Q’l’d Health  Dr Shiong Tan (WA) General Practitioner  Prof Michael Ward (Q’l’d) Academic Gastroenterologist  Dr Tarun Weeramanthri (NT) Physician & Researcher  Ms Jennifer Williams (Vic) CE of Bayside Health

6. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 6 Commission – Staff July 2006  Chief Executive ---- Dr Diana Horvath AO  Deputy Chief Executive ---- Mr Bill Lawrence  Personal Assistant ---- Ms Roben Hapgood  Communication Manager ---- Ms Sue Kerr  Senior Medical Adviser ---- Dr Christine Jorm  Information Strategies ---- Dr Paul Tridgell  Policy Team Managers ---- Ms Margaret Banks & Mr Michael O’Rourke  Data Manager ---- Ms Ros Madden  Manager Secretariat ---- Mr Graham Bedford  Business Manager ---- Mr Erwin Winkler  Records & Information ---- Mr Geoff Hitchcock  Project officer ---- Sara Twohill

7. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 7 Consumer Focus

8. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 8 Priorities  An agreed National Framework  Encompass the whole of health care  Accreditation – of hospitals & practice settings  National Professional Registration (now COAG)  Credentialing for high risk procedures  Monitoring & public reporting  Consumer Pathways  Relationships with other bodies

9. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 9 Customisation

10. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 10 Hospital Safety and Quality Indicators  Examine existing data sets for utility  Establish appropriate advisory committee structure  Outcome Registries  Device Registries  Work with data custodians  Effector organisations

11. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 11 Appropriateness

12. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 12 Method of Operating Method of Operating  National focus  Partnerships & collaboration  Provider & consumer to share responsibility for outcomes  Open & honest communication  Simplify not complicate – use evidence  Use levers for safety & quality  Engage technology – e-health  Foster a thinking workforce & community

13. Y AUSTRALIANCOMMISSION ON SAFETY AND QUALITY IN HEALTHCARE 13 Questions Questions