2. Windows 7 at NDSU During 2010, ITS will be adopting Windows 7, 64 bit, as a supported operating system During 2010, ITS will be adopting Windows 7, 64 bit, as a supported operating system

3. Support for Windows 7 The ITS Help Desk The ITS Help Desk Desktop Support Desktop Support Your Own Department Your Own Department

4. “When will NDSU ITS fully support Windows 7?” ITS-supported departmental computers ITS-supported departmental computers will occur some time in early 2010 will occur some time in early 2010 Cluster and classroom computers Cluster and classroom computers scheduled to be converted to Windows 7 for the fall semester 2010 scheduled to be converted to Windows 7 for the fall semester 2010 The Help Desk The Help Desk Currently provides basic support for Windows 7 Currently provides basic support for Windows 7

5. “Will I be required to move off of Windows XP in 2010?” “No” “No” ITS will continue to support Windows XP until Dec. 31, 2013 ITS will continue to support Windows XP until Dec. 31, 2013 Full migration to Windows 7 will be done through both re-imaging of newer computers and the retirement of older hardware over time Full migration to Windows 7 will be done through both re-imaging of newer computers and the retirement of older hardware over time

6. “Can I buy a new, ITS-supported computer and continue to run Windows XP?” “Yes” “Yes” – The Microsoft Campus Agreement allows any NDSU-owned computer with a legal copy of Microsoft Windows installed to be downgraded to Windows XP

7. “Will Windows 7 run on my current computer?” That depends… That depends… – Windows 7 requires a fairly new machine to run at an acceptable speed and it may not be compatible with components on some older machines

8. Desktop Support will only support the installation of Windows 7 on the following: New 'out of the box' hardware purchased after Aug. 1, 2009 New 'out of the box' hardware purchased after Aug. 1, 2009 ITS standard Dell Optiplex 745 desktop computers and newer ITS standard Dell Optiplex 745 desktop computers and newer ITS standard Dell Latitude D630/D830 laptop computers and newer ITS standard Dell Latitude D630/D830 laptop computers and newer ITS standard HP 8530P laptop computers and newer ITS standard HP 8530P laptop computers and newer ITS standard HP DC7900 desktop computers and newer ITS standard HP DC7900 desktop computers and newer

9. “How much will it cost to upgrade to Windows 7?” Under the Microsoft Campus Agreement, there is no cost to upgrade existing ITS- supported computers to Windows 7 Under the Microsoft Campus Agreement, there is no cost to upgrade existing ITS- supported computers to Windows 7 Existing computers may not have the minimum hardware to run Windows 7 Existing computers may not have the minimum hardware to run Windows 7

10. “Should my department buy computers with Windows 7?” “No” “No” The NDUS Microsoft Campus Agreement provides free upgrades to Windows 7 Professional. ITS suggests that you purchase computers with Windows Vista Home (the cheapest version) and then have Desktop Support reset your computers at no charge to Windows 7 The NDUS Microsoft Campus Agreement provides free upgrades to Windows 7 Professional. ITS suggests that you purchase computers with Windows Vista Home (the cheapest version) and then have Desktop Support reset your computers at no charge to Windows 7

11. “Can I run Windows 7 now?” “Yes” “Yes” – Your software contact will be able to acquire the software for you. – It should be noted that when Desktop Support starts supporting Windows 7, ITS-supported computers will need to be formatted and reinstalled to comply with the standard supported "image"

12. “Is NDSU supporting the 32-bit or 64- bit version of Windows 7?” ITS has selected the 64-bit operating system to support. This is due to the memory limitation of the 32-bit operating system ITS has selected the 64-bit operating system to support. This is due to the memory limitation of the 32-bit operating system User experience should not be affected User experience should not be affected Currently, there are no plans to support the 32-bit version of Windows 7 Currently, there are no plans to support the 32-bit version of Windows 7

13. “How much memory can Windows 7 use?” The 64-bit version of Windows 7 can address a maximum of 192gb of RAM The 64-bit version of Windows 7 can address a maximum of 192gb of RAM ITS hardware standards remain at 4 gigbytes for new purchases ITS hardware standards remain at 4 gigbytes for new purchases ITS recommends at least 2 gigabytes for older systems that will run Windows 7 ITS recommends at least 2 gigabytes for older systems that will run Windows 7

14. “What applications can be installed on Windows 7?” For new systems installed by Desktop Support, only the latest available version of applications will be available for installations For new systems installed by Desktop Support, only the latest available version of applications will be available for installations As newer versions are released, the procedure of "current version and one version back" will be implemented As newer versions are released, the procedure of "current version and one version back" will be implemented

15. Tested Applications

16. “Will the Windows Virtual Machine be supported?” ITS will not provide support for the Windows 7 virtual machine ITS will not provide support for the Windows 7 virtual machine Users are encouraged to remain with Windows XP if they have compatibility concerns Users are encouraged to remain with Windows XP if they have compatibility concerns

17. More Questions? Please e-mail the NDSU Help Desk with your questions Please e-mail the NDSU Help Desk with your questions Questions will be routed to the person who can reply with an answer. Questions will be routed to the person who can reply with an answer.