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Tools To Help You Mind Your Own Business Transworld Systems... your “Green Flag Profit Recovery” Solution Thank you for working with... Bob Weiss 1.561.844.43411.866.844.4341.

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Presentation on theme: "Tools To Help You Mind Your Own Business Transworld Systems... your “Green Flag Profit Recovery” Solution Thank you for working with... Bob Weiss 1.561.844.43411.866.844.4341."— Presentation transcript:

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2 Tools To Help You Mind Your Own Business Transworld Systems... your “Green Flag Profit Recovery” Solution Thank you for working with... Bob Weiss

3 Green Flag Profit Recovery We are a collection agency licensed nationwide to collect in all 50 states plus the Caribbean. With 100+ offices we create local impact for your debtors. We work with over 60,000 companies, many Fortune 100 and 500 companies and over 20,000 healthcare providers. Our fees can be as low as $4.99 per collection problem but average around $10 per account, regardless of dollar balance, thereby eliminating the high cost of the typical collection agency. Recovered $2.4 billion* in the last 5 years. Success rate of more than 4 times that of the industry average**

4 Tools To Help You Mind Your Own Business 100 Offices Nationwide Home Office in Santa Rosa, CA Est. 1970

5 Tools To Help You Mind Your Own Business An MGMA AdminiServe Partner for Over 10 Years One of only 15 companies in this preferred supplier network. Peer Reviewed by HFMA After undergoing rigorous review, GreenFlag Profit Recovery was given this prestigious and highly coveted title.

6 Green Flag Profit Recovery Managing Receivables Of Any Kind TSI helps over 60,000 businesses every year put their own money back into their bank accounts.

7 Tools To Help You Mind Your Own Business Able AirAce Electric Harbor Point Media City of Naples Barry UniversityService America Fisher IslandRooms to Go Diabetic Support ProgramExpress Scripts Heritage PropaneHilton Hotels Palm Beach Comm CollegeBroward Comm College Admirals CovePrime Management Wells FargoContinental Group Marriott HotelsRobb & Stuckey Girl ScoutsCitrix Systems Plus over 60,000 nationwide! Some of Our Local Clients Include:

8 Tools To Help You Mind Your Own Business Trugreen ChemlawnContinental Group Jiffy Lube InternationalService America Dept. of Veteran AffairsRooms to Go Express ScriptsTom Hopkins International Shred ItPizza Hut Successories.comWells Fargo Medco Rx ServicesServicemaster Marriott HotelsWaste Management Girl ScoutsHilton Hotels Citrix SystemsSysco Food Services Plus over 60,000 nationwide! Some of Our National Clients Include:

9 Tools To Help You Mind Your Own Business ACKNOWLEDGED LEADER The ACKNOWLEDGED LEADER in the accounts receivable Profit Recovery Industry.

10 Green Flag Profit Recovery Financial Analysts Confirm TSI’S Effectiveness! “The Company has a collection rate of well over 50%” says analyst Jane Gilday of the securities firm McKinley Allsop. “The typical collection firm gets only 20% and keeps 25% to 50% of recovered funds.” Fortune Magazine “Transworld Systems is one of only a handful of companies capable of handling large national collection accounts and small balance accounts…one of the few dominant players in a huge market.” Investor’s Daily “TSI has a long-term proven record of being able to deliver twice the normal recovery rate at a fraction of the normal cost…TSI can lower the client’s billing costs by 50%, lower collection costs by 70%, and eliminate the risks of both stale loans of greater than 90 days and harassment suits.” Shearson Lehman Hutton Transworld Systems gets credit for the highest recovery rate in the industry - an average of 56% of the value of overdue accounts.” Barron’s

11 Green Flag Profit Recovery Efforts In House Efforts Outsourcing Day 30Day 60Day 90Day 120Day 150 Statement Statement, Letter #1, Phone Calls Statement, Letter #2, Phone Calls Statement, Letter #3, Phone Calls Day 180 Intensive telephone contact and/or legal action at a cost of 25-50% of recovered amounts. Conventional “2 Step” Collection Approach

12 Tools To Help You Mind Your Own Business Our “4 Step” Collection Approach 1.Your Invoice or Statement 2.Green Flag Accelerator 3.TSI Written Collection Demands 4.TSI Verbal Collection Demands & Legal

13 ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No Outsourced In House Efforts – in Your Name Pre- Collection 3 rd Party Demands 3 rd Party Verbal Demands 90 Days Demand Days Demand Days Demand Days Demand Days Demand 5 We contact slow paying accounts every 10 days increasing intensity in each demand without alienating your customers or patients. Early In House Use of a Diplomatic Third Party at a Controlled Cost. You maintain Control of your Accounts. 120 Days Intensive Collections/Legal Action 30 Days Diplomatic Reminder Letter #1 40 Days Diplomatic Reminder Call #1 50 Days Diplomatic Reminder Letter #2 60 Days Diplomatic Reminder Call #2 70 Days Final Warning Letter After the invoice or initial statement, submit accounts to GreenFlag Accelerator – limit internal efforts and expense while controlling the entire process Systematically contact your customers and patients with 5 contacts in 40 days! Your In House Efforts You Send Invoice or Statement Done by Client Green Flag Profit Recovery

14 ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No Outsourced In House Efforts – in Your Name Pre- Collection 3 rd Party Demands 3 rd Party Verbal Demands 90 Days Demand Days Demand Days Demand Days Demand Days Demand 5 We contact slow paying accounts every 10 days increasing intensity in each demand without alienating your customers or patients. Early In House Use of a Diplomatic Third Party at a Controlled Cost. You maintain Control of your Accounts. 120 Days Intensive Collections/Legal Action 30 Days Diplomatic Reminder Letter #1 40 Days Diplomatic Reminder Call #1 50 Days Diplomatic Reminder Letter #2 60 Days Diplomatic Reminder Call #2 70 Days Final Warning Letter After the invoice or initial statement, submit accounts to GreenFlag Accelerator – limit internal efforts and expense while controlling the entire process Systematically contact your customers and patients with 5 contacts in 40 days! Your In House Efforts You Send Invoice or Statement Client Green Flag Profit Recovery

15 ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No “Getting Paid Has Never Been Easier!” The service you’ve been asking for is finally here. Previously available only to our largest clients, Green Flag Accelerator, is now available to small and medium sized businesses like yours. If you’ve been looking for an easier, more cost-effective way to systematically stay on top of your billing and follow up – the wait is over. Ever struggle to find the time to contact customers regarding payments? Experiencing more frequent interruptions in your cash flow? Looking for additional ways to make ends meet in this challenging economy? Green Flag Profit Recovery

16 A CFO’S New “Best” Friend ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No What Is Green Flag Accelerator? A Cost effective, diplomatic and systematic fixed fee service that resolves past due accounts BEFORE they need to go to collection. A series of 5 contacts – 3 written & 2 automated calls, made by us IN YOUR NAME - all for an average cost of only $10. A more efficient way to reconnect you with your customers, generate payments and improve cash flow. A web-based billing management system that provides greater access, control and reporting transparency than internal billing efforts alone. Upload your accounts to Accelerator - and we do the rest. Green Flag Profit Recovery

17 Submit Accounts with Online Access Submit accounts online 24/7 via our secure Online Client Portal (OCP) You control when to start, stop, or suspend accounts Complete reporting on all accounts Upload spreadsheets with account information and submit large groups of accounts instantly Easy to learn, helpful tutorials, and superior online support Green Flag Profit Recovery

18 ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No Contact 1: Diplomatic Reminder Letter Green Flag Profit Recovery

19 ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No GreenFlag Accelerator Contact 2: Diplomatic Reminder Call Automated Reminder Call #1: Hello. This is not a telemarketing call. This is calling regarding your account and a letter we recently sent you on. This message is for. Please contact us at your earliest convenience at and reference your account number. Again, that’s at. Thank you for your immediate attention to this matter. Click here: to hear this sample message Green Flag Profit Recovery

20 ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No GreenFlag Accelerator Contact 3: Diplomatic Reminder Letter Green Flag Profit Recovery

21 ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No GreenFlag Accelerator Contact 4: Diplomatic Reminder Call Automated Reminder Call #2: Hello. This is not a telemarketing call. This is calling for the second time regarding your account and a letter we recently sent you on. This message is for. Please contact us at your earliest convenience at and reference your account number. Again, that’s at. Thank you for your immediate attention to this matter. Click here: to hear this sample message. Green Flag Profit Recovery

22 ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No GreenFlag Accelerator Contact 5: Final Warning Letter Green Flag Profit Recovery

23 Tools To Help You Mind Your Own Business

24 ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No Outsourced In House Efforts – in Your Name 3 rd Party Written Collection Demands 3 rd Party Verbal Demands 90 Days Demand Days Demand Days Demand Days Demand Days Demand 5 We contact slow paying accounts every 10 days increasing intensity in each demand without alienating your customers or patients. Early In House Use of a Diplomatic Third Party at a Controlled Cost. You maintain Control of your Accounts. 120 Days Intensive Collections/Legal Action 30 Days Diplomatic Reminder Letter #1 40 Days Diplomatic Reminder Call #1 50 Days Diplomatic Reminder Letter #2 60 Days Diplomatic Reminder Call #2 70 Days Final Warning Letter After the invoice or initial statement, submit accounts to GreenFlag Accelerator – limit internal efforts and expense while controlling the entire process Systematically contact your customers and patients with 5 contacts in 40 days! Your In House Efforts You Send Invoice or Statement Client Green Flag Profit Recovery

25 According to the U.S. Department of Commerce, the older an account, the harder it is to collect Fact: Companies wait to take action because they don’t want to pay a percentage and they don’t want to alienate their customer. Fact: GreenFlag is designed to take action early and diplomatically, recovering earlier and maintaining valuable customer relationships.

26 Tools To Help You Mind Your Own Business Now in “collections”….... you decide how we contact your customer! Diplomatic? Intensive? NSF Check? directly to you. We instruct your customer to pay all money directly to you. You You maintain control of your accounts. You You set payment plans with your customer.

27 Written Collection Demands “First Party” Letter Choice Client return address: Matches your remittance address First Party Letter: (Option) Intensive Final Notice Remittance Voucher Money goes directly to you (envelope included) First Party Letter “…appears to be from our clients office. Final notice or be placed in collection.” Green Flag Profit Recovery

28 LOCAL IMPACT TSI office address closest to debtor inserted here for local impact! You chose the approach: Diplomatic Intensive NSF 5 Demands in DAYS MONEY IS PAID DIRECTLY TO YOU!

29 Tools To Help You Mind Your Own Business Systematic Approach... TSI will contact every customer up to 5 times or until payment or arrangements have been made. No skimming of accounts. Every customer will be pursued the same, regardless of the size of the balance or the location of your customer. Persistence wears down resistance; always has, and always will!

30 The Demands: Why Do They Work So Well? Return address is from one of our 100 offices nationwide Increasingly more intense, alternating between credit card statement size and full letter size Sent every 14 days, systematically unless client stops service Strategic language = psychological impact Demands sent in varying sizes, and different envelopes Optional, diplomatic thank you letter helps you retain your valued patients. Green Flag Profit Recovery

31 “Thank You!” Sent to Paid Customers to Maintain Relationship (your option)

32 Green Flag Profit Recovery TSI’s System Produces Results. Successfully collect your accounts for a fraction of the usual cost. REDUCE your internal account billing costs 50-70%. REDUCE or eliminate friction in customer relationships. Completely eliminate all risk of accidental violations of state and federal collection laws or harassment suits (Hold Harmless). Provide complete daily & monthly reporting on all accounts Provide secure interactive web site to manage your account All for an average of less than... $10 per account!

33 Tools To Help You Mind Your Own Business Results! Status Reports

34 ® 2010 Transworld Systems Inc. All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of Transworld Systems Inc. NYC License No Outsourced In House Efforts – in Your Name Pre- Collection 3 rd Party Demands 3 rd Party Verbal Demands 90 Days Demand Days Demand Days Demand Days Demand Days Demand 5 We contact slow paying accounts every 10 days increasing intensity in each demand without alienating your customers or patients. Early In House Use of a Diplomatic Third Party at a Controlled Cost. You maintain Control of your Accounts. 120 Days Intensive Collections/Legal Action 30 Days Diplomatic Reminder Letter #1 40 Days Diplomatic Reminder Call #1 50 Days Diplomatic Reminder Letter #2 60 Days Diplomatic Reminder Call #2 70 Days Final Warning Letter After the invoice or initial statement, submit accounts to GreenFlag Accelerator – limit internal efforts and expense while controlling the entire process Systematically contact your customers and patients with 5 contacts in 40 days! Your In House Efforts You Send Invoice or Statement Client Green Flag Profit Recovery

35 Tools To Help You Mind Your Own Business Stronger Threat …..with Verbal Demands!  Because TSI owns and operates an Intensive Recovery Division (Verbal Demands) with 20 offices nationwide we are capable of complete follow through, including litigation, if warranted.  The benefit to you is Increased Recovery.

36 Tools To Help You Mind Your Own Business How do you get started? How do you determine the “number of accounts” that your business needs?

37 Green Flag Profit Recovery Determining “Your” System Size Transworld offers discounts based on your projected usage. Our systems are based on 2 years usage New Problems / Per Month A. _______ # of new 30/60/90 day old accts per month x 24 =______ B. Clean up of old accounts =______ YOUR SYSTEM SIZE IS = _______

38 Tools To Help You Mind Your Own Business Contact... Questions? Ready to get started? Contact me now... Bob Weiss 1601 Belvedere Road, #114E West Palm Beach,FL


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