1. Marina Ghigeanu - SWIFT Dept. Ian 2002 1 Continuitatea Operationala vs recuperarea din dezastru Marina Ghigeanu – Manager SWIFT Dept. 29 Ianuarie 2002

2. Marina Ghigeanu - SWIFT Dept. Ian 2002 2 Principalele obiective au fost: protejarea informatiilor vitale pe care BCR le detine garantarea continuitatii activitatii operative prin prevenirea si protejarea departamentelor identificate ca fiind critice.

3. Marina Ghigeanu - SWIFT Dept. Ian 2002 3 Implicatii majore asupra imaginii/credibilitatii B.C.R. pe piata bancara interna si internationala activitatii externe a B.C.R. si a operatiunilor de plati de mare valoare onorarii relatiilor contractuale cu alte institutii financiare si/sau clientii strategici ai B.C.R. serviciilor prestate pentru operatorii economici mici sau pentru populatie relatiei cu actionariatul.

4. Marina Ghigeanu - SWIFT Dept. Ian 2002 4 Scopul Planului de Continuitate Operationala (PCO) este acela de: asigurarea continuitatii operationale a departamentului; recuperarea din situatii de dezastru, prin continuarea activitatii SSCT la Centrul de Rezerva al B.C.R. de la Brasov, pentru o perioada limitata de timp, pana devine posibila reluarea activitatii la sediul central; asigurarea integritatii, sigurantei si confidentialitatii informatiilor si documentelor SSCT al B.C.R.

5. Marina Ghigeanu - SWIFT Dept. Ian 2002 5 Date/Time = 01/09/11 19:06:33 {312:BROADCAST NUMBER: S4544 /10/SWIFT NOTIFICATION FROM: SWIFT MANAGEMENT RE: SWIFT RESPONSE TO THE U.S. SITUATION IN RESPONSE TO THE CURRENT SITUATION IN THE UNITED STATES, SWIFT IS DOING EVERYTHING POSSIBLE TO ENSURE THE SAFETY OF ITS STAFF AND THE CONTINUATION OF ITS SERVICES. SWIFT OPERATIONS ARE CURRENTLY UNAFFECTED BY THE SITUATION. SWIFT WILL, HOWEVER, REMAIN IN A HEIGHTENED STATE OF READINESS.. SWIFT CUSTOMER SUPPORT CENTRES PROVIDE AROUND THE CLOCK SUPPORT AND WILL ENSURE CONTINUED SUPPORT TO ITS CUSTOMERS WORLDWIDE.SWIFT MANAGES SYSTEMS OPERATING CENTRES IN EUROPE AND THE UNITED STATES, EACH ACTING AS A BACK-UP TO THE OTHER, WITH BUILT IN REDUNDANCY TO ENSURE CONTINUED COVERAGE ACROSS ALL GEOGRAPHIES. SWIFT IS PREPARED, IF NECESSARY, TO CONTROL ITS OPERATIONS THROUGH ITS CENTRES IN EUROPE.}

6. Marina Ghigeanu - SWIFT Dept. Ian 2002 6 Date/Time = 01/09/12 01:20:05 {312:BROADCAST NUMBER: B49312 (SECTION 1 OF 2) FROM: THE FOLLOWING BROADCAST MESSAGE IS SENT ON BEHALF OF CLEARING HOUSE INTERBANK PAYMENTS SYSTEM (CHIPS). TO:ALL SWIFT MEMBERS THE CLEARING HOUSE INTERBANK PAYMENTS SYSTEMS (CHIPS) WAS UNAFFECTED BY TODAY'S DISASTER IN LOWER MANHATTAN AND IS PROCESSING ALL PAYMENT ACTIVITY IN A NORMAL MANNER. BANKS THAT WERE DIRECTLY AFFECTED BY THIS MORNING'S DISASTER ARE IN THE PROCESS OF RELOCATING TO THEIR DISASTER CONTINGENCY CENTERS. THIS HAS DELAYED THE FLOW OF PAYMENTS, BUT WE EXPECT TO REACH NORMAL VOLUME BY CLOSE OF BUSINESS TODAY. (END OF SECTION 1)}

7. Marina Ghigeanu - SWIFT Dept. Ian 2002 7 Date/Time = 01/09/12 01:33:51 {312:BROADCAST NUMBER: B49313 (SECTION 2 OF 2) FROM: THE FOLLOWING BROADCAST MESSAGE IS SENT ON BEHALF OF CLEARING HOUSE INTERBANK PAYMENTS SYSTEM (CHIPS). TO: ALL SWIFT MEMBERS THE CLEARING HOUSE WILL WORK WITH THE AFFECTED BANKS AND THE FEDERAL RESERVE TO ENSURE AN ORDERLY CLOSE OF THE BUSINESS DAY.AS WITH OUR MEMBER BANKS, THE CLEARING HOUSE HAS EXTENSIVE BACK UP CAPABILITY, WHICH WAS NOT NEEDED IN THIS CASE. CHIPS WILL BE AVAILABLE FOR PROCESSING AS USUAL TOMORROW. FOR ANY QUERIES IN RELATION TO THIS BROADCAST, PLEASE CONTACT CHIPS AT +1 212 613 0188. (END OF SECTION 2)}

8. Marina Ghigeanu - SWIFT Dept. Ian 2002 8 ?