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ITTI Pvt. Ltd., MEDICLAIM INSURANCE. Insurance Co Name – United India Insurance Co Ltd., Mission Rd Branch, Bangalore. Broker Name – Mahindra insurance.

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Presentation on theme: "ITTI Pvt. Ltd., MEDICLAIM INSURANCE. Insurance Co Name – United India Insurance Co Ltd., Mission Rd Branch, Bangalore. Broker Name – Mahindra insurance."— Presentation transcript:

1 ITTI Pvt. Ltd., MEDICLAIM INSURANCE

2 Insurance Co Name – United India Insurance Co Ltd., Mission Rd Branch, Bangalore. Broker Name – Mahindra insurance Brokers, Bangalore. TPA – Mediassist India TPA Pvt Ltd., Bangalore. Cover Start Date and end date

3 Salient Features Of Mediclaim Policy  Mediclaim Policy covers in-patient hospitalization expenses provided the hospital stay is for minimum period of 24 hrs.  However this time limit is not applied to specific treatments like Dialysis, Chemotherapy, Radiotherapy, Eye Surgery, etc. where the insured is discharged on the same day.  Employee + Spouse + 2 kids + 2 Dependent Parents only  Sum Insure – Rs. 2 Lac family Floater  10 % co pay for each and every claim.

4 Pre-existing disease cover is an extension wherein the policy covers any disease or ailment existing prior to the inception of the policy. 30-days exclusion waiver is an extension wherein any medical expenses incurred during the first 30 days of inception of the policy is covered. 1st year exclusion waiver is an extension wherein few diseases not covered under normal circumstances during first year of the inception of the policy will be covered. Pre & Post Hosptalization - The policy will cover all medical expenses incurred for 30 days prior to hospitalization as well as expenses incurred for 60 days post hospitalization. Add on Covers

5 Maternity Cover under which maternity expenses for employee and spouse are covered up to a specified limits for both Normal – Rs. 25,000 & Cesarian Delivery – Rs. 35,000. Waiver of 9 month waiting period for Maternity coverage. New Born Baby Cover under which new born baby is covered from birth i.e. day 1 with in the SI. Ambulance Charges up to Rs in case of emergency. Room rent and other charges – Normal 1% SI and ICU 2% of SI Cataract - Up to 10% of SI per eye. Day care treatments – Covered up to SI Add On Covers.... Contd

6  Injury or diseases caused by invasion, war, act of foreign enemies, etc.  Circumcision unless necessary for treatment of a disease covered.  Cosmetic treatment or plastic surgeries other than those necessitated by an accident or any illness.  Cost of spectacles, contact lens or hearing aids.  Dental treatment or surgery unless requiring hospitalization in case of an accident.  Convalescence, general debility, run down condition, congenital external disease or defects, venereal disease etc. kindly see the link. Please go to the section mentioned exclusions. Exclusions

7  Any medical treatment undergone because of intentional self injury or consumption of intoxicating drugs or alcohol.  AIDS or any of its variant.  Expenses on vitamins and tonics unless forming part of treatment for injury or disease as certified by the attending physician.  Hospitalisation solely for the purpose of testing not covered.  Injury or disease directly or indirectly caused by or contributed to or by any nuclear weapon or materials.  Naturopathy Treatment Exclusions…Contd

8 DEFINITIONS OF HOSPITALS An institution established India for indoor care and treatment of sickness. Registered with local authorities Under supervision of a registered and qualified medical authorities Minimum of 15 inpatient beds(incase of smaller cities and towns the bed count is a minimum of 10) Fully equipped operation theatre Fully qualified nursing staff available 24/7 Fully qualified doctors available 24/7

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10 INSURED (Members) TPA’s MIBL as the nodal agency… MIBL INSURANCE CO. “As an Intermediary our mission is to ensure best possible services to our ultimate customers by blending technology with experience and expertise”

11 Value Added Services -Collection of claims forms -Verification of documentation / Checklist -Follow-up for deficient documents -Handing over payment of settled claims. - Handling all policy related queries - Assist in Admissions / Discharge in Network hospitals* - Assist in case of Emergency -Conduct Employee Orientation on Policy related issues Enhance Employees’ Morale

12 Third Party Administrators, the Company that administers the plan on behalf of Insurance Company, will handle the claims. If Non-TPA approved hospital is used the employee will first pay the bill and forward the documents to MIBL to facilitate faster claims settlement. In emergency one can first get admitted and then get approval Employee I card TPA Tied hospital Pre-approval Claim-settled by Claim-settled by TPA directly TPA directly Claims Management

13 Member Reimbursement Claim (MRC) Complete Documents Incomplete Documents  Network Hospital Claim At MIBL/TPA – Document verification Settlement / Rejection / Disallowance Claims Management At TPA Claims Processing / Medical scrutiny Receipt of missing document

14  Eligibility Covered Not Covered Employer / MIBL / Hospital Sends intimation to TPA Authorization as per eligibility Out of Pocket payment Employee approaches TPA / MIBL / Hospital with Mediclaim Card Cashless treatment at NWH PRE-AUTHORIZATION PROCESS FOR CASHLESS

15 MIBL sends papers to TPA who process the claim and provides the cheque MIBL / TPA representative verifies the documents submitted In case of incomplete documents recovery of documents for scrutiny Member avails treatment at any hospital and makes upfront payment  Member submits bills to MIBL / TPA Help desk Protocol for Availing Treatment in Non Network Hospital ( Reimbursement Claim)

16 Standard Claim documents  Duly filled Claim form.  Detail Hospital final Bills with break ups.  Payment Receipts for above bills  Hospital Discharge Card / Discharge Summary.  Cash Memos of the chemists supported by Doctors prescription.  Pathological & Medical Investigation reports.  Bills and receipts for above tests etc  Claim Bill / Statement of total expenses incurred.  All the originals should be submitted, keep a copy of the same. Additional documents as may be required case to case basis. For any kind of further information please also log onto

17 Escalation Matrix: M/s. Mediassist India TPA Pvt. Ltd., 1 st point of contact Prathibha, Corporate Relations / nd Level of contact Mr. S. Venkatakrishnan, Corp Service Manager

18 Contact Details - MIBL  Mr. Rohit Mehrotra – Business Head – CommercialLevel 4 Mobile No  Mr. K. Sai Prasad - Area Manager –CommercialLevel 3 Mobile No  Mr. Swapnandu Das – Territory Manager CommercialLevel 2 Mobile No  Mr. Rebanta SanyalLevel 1 Mobile No

19 Thank you for your attention!!


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