1. Google Confidential and Proprietary Apps 1 Intro to Talk Google Apps

2. Apps Google Confidential and Proprietary2 Learning Objectives By the time you’ve finished this module, you should be able to: Understand and use basic tools in Talk Add contacts Initiate calls and chat Work with voicemail and videos

3. Apps Google Confidential and Proprietary3 How this training module is organized

4. Apps Google Confidential and Proprietary4 Agenda Talk Overview Using Talk Making voice calls Leaving voicemail Sharing files Quiz

5. Apps Google Confidential and Proprietary5 Talk Overview See if your contacts are online Make free voice calls Share files Receive Mail notifications

6. Apps Google Confidential and Proprietary6 Talk Overview Get info: What you need to use Talk You can connect to the Google Talk service using Google's own client as well as many other IM clients developed by third parties Use the table below to help you choose which client is best for you http://www.google.com/talk/otherclients. html http://www.google.com/talk/otherclients. html Now, you can also use Google Talk on your BlackBerry. Download Google Talk for BlackBerry devices at http://www.blackberry.com/GoogleTalk http://www.blackberry.com/GoogleTalk

7. Apps Google Confidential and Proprietary7 Agenda Talk Overview Using Talk Making voice calls Leaving voicemail Sharing files Quiz

8. Apps Google Confidential and Proprietary8 Using Talk “I’ve used the chat feature in Mail, but want to access the more advanced features in voicemail and file transfer.”

9. Apps Google Confidential and Proprietary9 Using Talk 1 Availability shows your current status or custom message 2 Search contacts lets you find buddies quickly 3 Add allows you to invite friends to chat from Mail or Talk 4 Mail and voicemail show the number of messages in you inbox and take you to them 1 1 2 2 3 3 4 4

10. Apps Google Confidential and Proprietary10 Using Talk 5 Chat starts a chat dialog with your contact 6 Conversations are automatically archived in Mail 7 Keyboard shows if your buddy is currently entering text 5 5 6 6 7 7 8 8

11. Apps Google Confidential and Proprietary11 Using Talk Talk Demonstration

12. Apps Google Confidential and Proprietary12 Using Talk Try this: Set Talk availability and find/add a buddy Use Availability to create a custom status message Use Search contacts to locate one of your buddies or choose Add to invite a new co-worker

13. Apps Google Confidential and Proprietary13 Agenda Talk Overview Using Talk Making voice calls Leaving voicemail Sharing files Quiz

14. Apps Google Confidential and Proprietary14 Making voice calls “I know that Talk lets you actually talk with your contacts. How do I do that?”

15. Apps Google Confidential and Proprietary15 Making voice calls 1 1 2 2 3 3 4 4 1 Call initiates a voice conversation with your contact 2 End Call terminates the current voice call 3 Mute turns your microphone off temporarily 4 Sound indicators show if your Talk is receiving input from your microphones

16. Apps Google Confidential and Proprietary16 Making voice calls Get info: What you need to make voice calls You and your buddy must both be using the Google Talk client to make voice calls (look for the phone icon) For best results, use a high-quality headset microphone You can use all of the features of regular chat while on a voice call If your contact doesn’t answer, Talk will let you send a voicemail to their inbox instead

17. Apps Google Confidential and Proprietary17 Making voice calls Talk Demonstration

18. Apps Google Confidential and Proprietary18 Making voice calls Try this: Make a voice call to a buddy Locate a buddy that is online and has the Google Talk client and choose Call Make sure the sound level indicators are working properly Experiment with the mute button

19. Apps Google Confidential and Proprietary19 Agenda Talk Overview Using Talk Making voice calls Leaving voicemail Sharing files Quiz

20. Apps Google Confidential and Proprietary20 Leaving voicemail “When my contacts don’t answer, I get to send them voicemail. Can I send voicemail to anyone?”

21. Apps Google Confidential and Proprietary21 Leaving voicemail 1 Send voicemail lets you leave a message for your contact 1 1 2 2 2 Voicemail options are the same as regular voice calls

22. Apps Google Confidential and Proprietary22 Leaving Voicemail Get info: Using voicemail You can send voicemail to any of your contacts, even if they’re not using Google Mail Voicemail messages appear alongside regular messages in Mail Voicemails can be played directly from Mail or downloaded as a MP3 file

23. Apps Google Confidential and Proprietary23 Leaving voicemail Talk Demonstration

24. Apps Google Confidential and Proprietary24 Leaving voicemail Try this: Practice searching for messages Use Send Voicemail to leave a message for one of your contacts

25. Apps Google Confidential and Proprietary25 Agenda Talk Overview Using Talk Making voice calls Leaving voicemail Sharing files Quiz

26. Apps Google Confidential and Proprietary26 Sharing files “I need to share a file with my contact. How can I send a document to my buddy right from Talk?”

27. Apps Google Confidential and Proprietary27 Sharing files 1 Send Files lets you browse your computer for files to send to your buddy 1 1 2 2 3 3 2 Preview shows a small version of image files 3 Progress bar indicates how much of the file has been transferred

28. Apps Google Confidential and Proprietary28 Sharing files Talk Demonstration

29. Apps Google Confidential and Proprietary29 Sharing files Try this: Send an file to a contact Use Send Files to share a photo with a co-worker

30. Apps Google Confidential and Proprietary30 Agenda Talk Overview Using Talk Making voice calls Leaving voicemail Sharing files Quiz

31. Apps Google Confidential and Proprietary31 Quiz To see how much you’ve learned today, discuss the following: What are the advantages to using Talk over chat in Mail? What do you and your buddy need to make voice calls using Talk? Which Talk tool(s) would you be most likely to use?