1. Canadian MedicAlert ® Foundation Leading provider of emergency medical information services Copyright 2008 Canadian MedicAlert Foundation

2. Providing emergency medical information services for Canadians with medical conditions and special needs since 1961. Largest member-based charity in Canada with over one million members of all ages. 65+ employees, trained to record and interpret medical information. MedicAlert ® Organization Copyright 2008 Canadian MedicAlert Foundation

3. MedicAlert Core Services Immediate access to member’s health records by first responders and health professionals through the MedicAlert 24-hour Emergency Hotline. Custom engraved product with medical information. Personal MedicAlert Health Record. MedicAlert wallet card with key medical information. 24-Hour Emergency Response Centre (hotline) accessible anywhere in the world. Secure and confidential database holds member’s medical information. Copyright 2008 Canadian MedicAlert Foundation

4. Using the ID Membership # Emergency Response Hotline Phone Number Medical Conditions Check the wrist, neck and ankle area Make it part of your initial assessment Copyright 2008 Canadian MedicAlert Foundation

5. Emergency Response Centre 0-209-634-4917 (call collect) 24/7 free service Multi language service Copyright 2008 Canadian MedicAlert Foundation

6. Call Centre First Responder Verification the Emergency Response Centre will identify themselves by their first name. They will ask the caller for: –Your name and identification number (badge #) –The first responder organization and/or service the caller represents (eg. name of organization, organization type) –A call back number that the caller can be reached at in the event the connection is terminated unexpectedly. –Information regarding the nature of the circumstances being reported (eg. Accident type, incident occurring etc.) –Product identifier (eg. Bracelet, necklet, etc.) and ID number (i.e. membership number or name) Copyright 2008 Canadian MedicAlert Foundation

7. 7 “MedicAlert Speaks for You” Emergency Conditions… Diabetes emergency, asthma attack, seizures, anaphylaxis Communication impairments: deaf, mute, too young, too old, language barriers But do you know about… Canadian MedicAlert Foundation © 2007

8. Access to Emergency Response Centre Name and ID number of the member Medical conditions listed Medications listed Next of kin names and contact information Physician’s contact information Any special needs Copyright 2008 Canadian MedicAlert Foundation

9. MedicAlert Medical Identification Copyright 2008 Canadian MedicAlert Foundation

10. MedicAlert ® identification can be found on the following locations. Using the Identification Copyright 2008 Canadian MedicAlert Foundation

11. New MedicAlert Identification Products Copyright 2008 Canadian MedicAlert Foundation

12. Various styles of MedicAlert ® identification Medical ID Products Copyright 2008 Canadian MedicAlert Foundation

13. MedicAlert Dog tags Introduced (2005 & 2006 ) Medical ID Products Copyright 2008 Canadian MedicAlert Foundation

14. MedicAlert Watches Introduced (2005 & 2006) Medical ID Products Copyright 2008 Canadian MedicAlert Foundation

15. MedicAlert Bracelets Introduced (2007) Medical ID Products Copyright 2008 Canadian MedicAlert Foundation

16. Be Aware of MedicAlert Look-Alike Products Copyright 2008 Canadian MedicAlert Foundation

17. MedicAlert ® is a registered Trade Mark and Service Mark. Copyright 2008 Canadian MedicAlert Foundation Look for the registered trademark to ensure that the product is a MedicAlert identification. Only this emblem will give you 24/7 and 365 access to critical patient information.

18. IMITATIONS from jewelry stores, pharmacies or the web Problems with the look-alike products: ! Accuracy of data questionable ! Information often outdated ! No 24-hour telephone access ! No electronic health record ! No world-wide access; no translation available ! No emergency responder education program. Be Aware of Imitations! MedicAlert® is a Registered Trademark and Service Mark

19. Emergency Responders Say * EMS**CAEP Saves me time 90% 87% Helps me establish diagnosis 94% 68% Helps me determine treatment 83% 73% Helps me provide treatment 84% 80% more quickly in a life-threatening situation Canadian MedicAlert Foundation - National Survey on Medical Emergencies 2001 *Emergency Medical Services (EMS) ** Canadian Association of Emergency Physicians (CAEP) Copyright 2008 Canadian MedicAlert Foundation

20. What Paramedics Say “ There have been numerous times when the information engraved on the bracelet has made my job easier. It contains vital information and gives paramedics a heads-up as to what might be the problem… Benefits are “big-time.” Michael Nemeth Paramedic and Firefighter Toronto Fire Services, EMS Section Copyright 2008 Canadian MedicAlert Foundation

21. What Emergency Nurses Say “MedicAlert is especially helpful when a patient arrives in our emergency room unresponsive. The information engraved on the bracelet gives us the primary medical information we need to diagnose and treat patients properly. But with one call, we can also find out who the patient is and get additional information we may need”. J. F. Turley, Emergency Room Nurse Foothills Hospital, Calgary Copyright 2008 Canadian MedicAlert Foundation

22. What Emergency Physicians Say “ In an emergency situation, the right treatment at the right time can mean the difference between life and death. When time is critical, MedicAlert helps us assess the patient and determine a specific course of treatment, especially when dealing with the unknown”. Dr. Michael Murray Emergency Physician Past-President, CAEP Copyright 2008 Canadian MedicAlert Foundation

23. Washington DC Paramedic is at a call for service of a woman. She had her membership card. The Paramedic obtained her medical background and medications that were listed with MedicAlert. Call for Service Copyright 2008 Canadian MedicAlert Foundation

24. Call for Service One of the 4408 calls to the Emergency Response Centre. Copyright 2008 Canadian MedicAlert Foundation