Mission “Expanding Reach – Broadening Horizon” Vision To create a Knowledge Based Global Organization, Offering the Best of Services, Solutions and Products that Exceeds Customer’s Expectations.
Inductus – An Overview An Integrated Consulting & Outsourcing Services Organization | Consulting | Outsourcing | Project Management | | Technology | Industries | | Consulting | Outsourcing | Project Management | | Technology | Industries | Chief Executive Officer – Mr. Alok Kumar India | United States of America | Singapore | Sri Lanka Technology & Process Innovation for Superior Service Delivery Strict Adherence to Quality Standards and Sustainable Practices Mission: Expanding Reach, Broadening Horizon Vision: To create a Knowledge Based Global Organization, Offering the Best of Services, Solutions and Products that Exceeds Customer’s Expectations.
Credo : The Value System at Inductus Open and Transparent Customer First……Always Ongoing Innovation is the Key to Success Respect and Encourage Individual Ability and Creativity Passion for Achievement & Setting Newer Horizons Research….Experiment and Learning, Anytime Queries and Troubles should be Sorted out on the Same Day Freedom within the Boundaries of Discipline Let’s work on our own Processes & Deliverables than Looking at Competition Employees are the only Asset; We must Respect their Dignity We Owe our Success to Society and Must Pay them Back
Business ConsultingProject management Recruitment Process Outsourcing (RPO) Business Process Outsourcing (BPO) Knowledge Process Outsourcing (KPO) Data Management & Analytics Payroll & Financial Management Services Healthcare & Hospitality Business Analytics & Market Research Social Development / Not for Profit Sector Initiatives Big Data Solutions Service Lines
Business Consulting Project Management Business Strategy. Operations. Supply Chain Management Implementation consulting Advisory Services Business Transformation Business Process Improvement Customer Relationship Management Project Planning & Budgeting Project Documentation PMO deployment, operations and enhancement Project Review, Assessment & recovery Resource Management Vendor Management Change Management Project Portfolio management. Plan-Install-Operate-Analyze Co-ordination & Liaisoning. Quality Assurance Services
Recruitment Process Outsourcing (RPO) Business Process Outsourcing (BPO) End to End RPO Solutions Project RPO Permanent Staffing Contractual Staffing Sourcing-Screening-Offer-On- boarding Pre Employment Check & Background Verification. Employee Retention & Exit interviews. Technical Support Call Center Management- Inbound & Outbound Contact Center Solutions Control Room/Helpline Customer Service & Customer Care Pay for Support IT Help Desk Front & Back office support. Communication Management. Services
Knowledge Process Outsourcing (KPO) Data Management & Analytics Data Entry Services Data Conversion Services Data Migration Services Database Management Database Administration. Data Warehousing Data Mining Data Security Quality Assurance Quality Check. Risk management Ethics Management Governance Compliance Management Advisory Services Content Management Services
Payroll & Financial Management Services Healthcare & Hospitality Tele Medicine Tele Health Medical Tourism Healthcare Training & capacity Building Healthcare Infrastructure Development Accounting & Financial Management Outsourcing Book Keeping & Accounting Consultation Audits & Compliances Management Payroll Management Services
Business Analytics & Market Research Development Sector Initiatives Healthcare. Education Skill Development Agriculture Rehabilitation & Reforms Women Empowerment Rural Development. Hygiene Rural Entrepreneur Support Environment. Nutrition. Family Planning Business Analytics. Predictive Analytics Big Data Solutions Business Intelligence. Custom Market Research Services Primary & Secondary research. Survey & Reports. Services
“Matryoshka”- Service Delivery Model Inductus’ Service Delivery Model The Nesting Approach. Clear Delegation of Roles & Responsibilities to all the project team members. Ensures inward & outward flow of Communication. Multi-level Quality Check & Quality Assurance. 24X7 On-Site & Off-Site Consultation & Advisory Support. Clarity of Project Management Mechanism & Channels to all the Stake Holders.
Client Organization Non-Core Processes Core Processes In House Teams I nductus Outsource Agreement & Understanding, Task Allocation Project Teams Project Manager Project Coordinator (Client Site) Delivery Manager (Inductus’ Site) Consulting Partner (Advisory Support) Consulting Partner (Advisory Support) Team Selection as per the requirement of Job Project Plan, Timelines and Task Allocation Real Time Execution Delivery to Delivery Manager Quality Check Yes No Delivery to Project Manager Quality Check Yes No Delivery to Project Coordinator Project Delivery to Client Client’s Feedback Consultation & Support (If required) Repeat (If required) Clos ure “Matryoshka” - Service Delivery Model
Inductus’ Outsourcing Advantage I nductus Leveraging Transformational Services Quality Business Transformation Creativity & Innovation Models & Frameworks Service Delivery Sustainability Cost Integrated Services
Sustainability Pay it Forward To create zero waste Being Transparent. Setting objectives & goals for sustainable future. Engaging Community. Recycle & Reuse To sell products that sustain people and the environment