1. Steve White Urban Water Council US Conference of Mayors
Developing a Strategy for Implementing “MOM’S” Plans: A KHAFRA Engineering Perspective
Steve White
Urban Water Council
US Conference of Mayors

2. Agenda Background Information What is “MOM” (or cMOM)?
Impacts of its Components on Maintenance Operations
Lessons Learned from Implementation
Mitigating Impacts on Human & Material Resources
Performance Indicators for Measuring Success
Pitfalls of Multiple & Non-linking Databases
Benefits of internal Reviews of MOM Program

3. Background Information
1999 – First Amended Consent Decree (SSOs)
Required MOM (Management Operation Maintenance) program with many components
Each component prepared separately

4. Atlanta’s System Includes Combined & Separate Sewers
Combined Sewer Area
19 sq. mi.
1532 miles of
separate sewers
I-20
294 miles of
combined sewers
Separate Sewer Area
>80 sq. mi.

5. 1998 Consent Decree (CSO) 9 Minimum Controls
No more than 4 overflows per year
2 CSO facilities to be eliminated
27% of Combined Sewers to be separated

6. 1999 First Amended Consent Decree (SSO)
Capital Improvement Program - WRCs & Separate Sewers
Management, Operation & Maintenance (a.k.a. “MOM” or “cMOM”) Program

7. What is cMOM?!?
Capacity Assurance
Management
Operation
Maintenance

8. cMOM Touches All Aspects of a Collection System Owner’s Operation
Audits
Rehabilitation
Notification
Equipment & Tools
Capacity Assurance
O&M Management
Personnel
cMOM
SSES
Engineering/Modeling
Spill Response
Public Relations
Legal
W.Q. Monitoring
GIS/MIS
Financial

9. Impacts on Maintenance Operations
Components of MOMs:
Maintenance Management System Plan
Emergency Response Plan
Grease Management Program
Capacity Certification Program
Collection & Transmission Systems Contingency
Sewer Survey Evaluation System
Safety
Training
Short-term Operation Plan
GIS

10. Maintenance Management System Plan
Umbrella Coverage for all other components
Supports implementation of Capacity Certification Program and Emergency Response Plan
Sewer System Evaluation Survey (SSES) uses CCTV of sewer lines
Reduction of inflow & infiltration through point repairs, pipe lining, manhole replacements, and more

11. Emergency Response Plan
Resources to respond to emergencies
Reduce impact on scheduled maintenance
Reduce state/federal fines

12. Grease Management Program
Grease causes SSOs and CSOs
Inspect and clean problematic sewers
Determining Sources
Interceptors
Restaurants/Hospitality
Industry
Grease Trap Program
and Permits

13. Capacity Certification Program
Undersized sewers and wet weather
Allows Agency to determine capacity before new developments are constructed
Land use Plans/Zoning
Controlled Growth/Development

14. Lessons Learned Mission Managing Resources Integration of all plans
Labor
Equipment
Integration of all plans
Organization

15. Performance Indicators for Measuring Success
Sewer Cleaning and Debris Removal
Sewer Rehabilitation
Internal sewer inspection
Grease Management & Wastewater Discharge Permits
Reduction of spills
Reduction of volume spilled

16. Performance Indicators—Measuring Success Miles of Sewer Cleaned

17. Sewer Cleaning & Debris Removal

18. Sewer Rehabilitation

19. Internal Sewer Inspection

20. Performance Indicators—Measuring Success Grease Management & Wastewater Discharge Permits

21. Beginning of a downward trend?
Reduction of Spills
Beginning of a downward trend?

22. Reduction of Spill Volume
Insufficient data to determine trend…

23. Assessing Impacts on Human & Material Resources
Labor Demands
Maintenance Management System Plan
Inspections
SSO Response and Reporting
Training the Trainer
Training
Sewer Cleaning

24. Pitfalls of Developing Multiple Databases
“Information Is POWER”
Shortcomings in Databases:
Not readily accessible
Are intended to stand alone
Nonconforming to standards of owner
THEREFORE: Inherent power and value are diminished

25. Requirements for Data Collection and Management
Realistically, the volume of data makes management necessary

26. Related Agency Database Examples
Geographic Information System (GIS)
SSO Tracking & Regulatory/City Management Reporting
Hansen Information Management System
Grease Management/Permitting Administration
Personnel Training, Tracking, and Scheduling
Among Others…

27. Database Issues Parallel or Overlapping Databases
Data Quality across all Databases
Database Maintenance
Adhering to IT standards (QA/QC)

28. Internal Reviews of MOM Program
To Determine the Progress of Implementation
Milestones of Consent Decree
Avoid Penalties

29. Internal Reviews of MOM Program
Reviewing:
Consent Decree requirements
Reports, records, & databases
Procedures, flow of Information, and Communications
Interviewing City Staff
Assessing
Resource requirements
Performance indicators
Conducting Site Inspections

30. Internal Review Conclusions
Discourage developing separate databases
Form team to develop new and analyze existing QA/QC policies
Adhere to:
APPROVED PLANS
Performance indicators
Consent Decree
OPERATIONS
DECISION
MAKING

31. To Wrap It Up… Recognize positive impacts of components
Adjust to mitigate negative impacts
Remember former “lessons learned”
Realize new lessons to be learned
Understand limitations of resources
Respect power of data and information, but efficiently manage databases
Take inventory of achievement through:
Plan compliance
Performance indicators

32. Thank you for your time!
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