Presentation on theme: "Chadwick, Inc.: The Balanced Scorecard"— Presentation transcript:
1 Chadwick, Inc.: The Balanced Scorecard Norwalk DivisionVision: “To lead the industry in the development, manufacture and sale of ethical drugs for human and animal use, distinguishing ourselves by providing high quality, effective products to local retail stores, hospitals, health service organizations, and veterinary practices, in order to generate superior returns for our investors, opportunities for our employees, and well-being for members of the community.”
2 Financial Goals Measures Improve/ Maintain Profitability ROCE Increase RevenuesSales
4 Internal Business Processes Goals Measures Develop NewCompounds# of products indevelopmentMaintain/Improve uponDevelopment & ManufacturingCost of goodsTime to market# of defects
5 Learning and GrowthGoals MeasuresImprove $ spent on trainingEmployee SkillsDevelop # of new drugNew Compounds applications
6 Chadwick, Inc.: The Balanced Scorecard Vision: “To lead the industry in the development, manufacture and sale of ethical drugs forChadwick, Inc.: The Balanced ScorecardNorwalk Divisionhuman and animal use, distinguishing ourselves by providing high quality, effectiveproducts to local retailstores, hospitals, health service organizations and veterinarypractices, in order to generate superior returns for our investors, opportunities for ouremployees, and well-being for members of the community.”FinancialGoalsMeasuresImprove/ROCEMaintainProfitabilityIncreaseSalesRevenuesCustomerGoalsMeasuresExpand MarketMarket shareShareSatisfy,Identify Unmet% of returnCustomer NeedscustomersInternal Business ProcessesGoalsMeasuresDevelop New# of products inCompoundsdevelopmentMaintain/ImproveCost of goodsUpon Developmenttime to market& Manufacturing# ofdefectsEfficienciesLearning and GrowthGoalsMeasuresImprove$ spent on trainingEmployee SkillsDevelop# of new drugNew Compoundsapplications
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