Presentation on theme: "Siobhan Keogh Limerick Local Employment Service"— Presentation transcript:
1Siobhan Keogh Limerick Local Employment Service firstname.lastname@example.org A Case Study of Resilience in Clients of the Local Employment ServiceSiobhan KeoghLimerick Local Employment Service
2Aim of the ResearchTo examine individual client’s experiences of unemployment and to identify what factors are important in relation to developing resilience in the context of unemployment.
3Background to the Research Unemployment crisis in Ireland – 14.9% unemployment rate (CSO, 2012)Unemployment is generally described quantitatively, need for more qualitative research (Blustein, 2006)Clients varied in terms of age, nationality, educational qualifications, previous occupations and length of time they were unemployed..
4Resilience in the Context of Unemployment “the capability of the individual to cope successfully with the adversity of unemployment as demonstrated by assertive job search behaviours and positive mood state”(Moorehouse and Caltabiano, 2007)
5Research Findings Emotional, Psychological and Practical Impact Individual variation in the experience of unemployment with some participants coping better than others.Resilience appears to be dependant on personal and environmental factors.
6Experience of Unemployment Emotional - low mood, frustration and anxiety.Psychological – Reduced self worth, confused identity, poor self esteem, isolation.Practical - Lack of routine, boredom, financial restrictions
7“I get really frustrated, sometimes I give out to my parents even though I know it is not their fault.. But I just feel so mad” Anna, 20“Surprisingly, the biggest thing is the tiredness; I find I am really tired all the time…sometimes I go to bed in the afternoon” Mary, 22
8“the worst thing is that I have no job, no aim, no use” Celina, 30 “It robs you of your dignity, your pride, your sense of being a man. You feel empty, useless, unable to provide, embarrassed”, Zuka, 42
9The boredom is the worst thing… it is just absolutely chronic The boredom is the worst thing… it is just absolutely chronic. Peter, 60I miss looking forward to the next day, putting on my make-up, fixing my hair. I loved that.. some days I don’t bother getting dressed nicely, what is the point if you have nowhere to go” Emily, 32
10“It is really about being part of society again, that is what it boils down to. Even to say there was a traffic jam this morning, being there, rather than just hearing about it on the radio.”Eileen, 54
11“it doesn’t bother me to be honest…. I just get on with it” John, 42 “it depends what you make of it, it is up to yourself” Tom, 32
12Factors that decrease resilience Financial StressSocial Welfare ProcessLack of response from employers
13Factors that Increase Resilience Stay connected to othersStay connected to the world of workPersonal Action PlanSelf Care
14“I have to be optimistic, I do believe I will get work in some form, I have to keep trying, I can’t give up” Eileen, 54“I know I have to stay positive and I know something will happen for me” Anna, 20
15Implications for Practice Explore the unique meaning the client attributes to their unemploymentAcknowledge how the client is feeling, they need to be heard.Listen to the clients language, pay attention to identity and self worth. Encourage positive self talk, reviewing past successful experiences, increasing self awareness.Assess the balance between positive and negative factors – do they have a support network, are they connected to the world of work, do they have a plan, are they taking care of themselves? A “balance sheet” of sorts.Assist client to develop strategy that best suits their unique situation.
16Work at an emotional and psychological level takes significant time.
17We have a responsibility to identify those most at risk from the effects of unemployment.
18Recognition is needed that progression for our clients is not just about quantitative measurements, it is also about supporting the mental health of our clients.