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Quality Indicators And Healthcare A First Step To The Evaluation Of A Hospital’s Performance Introdução à Medicina 2008/2009 Ana Cristina Pereira Ana Teresa.

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Presentation on theme: "Quality Indicators And Healthcare A First Step To The Evaluation Of A Hospital’s Performance Introdução à Medicina 2008/2009 Ana Cristina Pereira Ana Teresa."— Presentation transcript:

1 Quality Indicators And Healthcare A First Step To The Evaluation Of A Hospital’s Performance Introdução à Medicina 2008/2009 Ana Cristina Pereira Ana Teresa Carapenha Ana Rita Oliveira André Vinha Catarina Vieira Eduardo Freitas João Rebelo Mariana Oliveira Marli Cruz Nuno Ribeiro Paulo Guedes Victoriano Costa Authors

2 Quality Of Healthcare The indicators are the source of information to evaluate the performance of a hospital. KIRKMAN, Jamie John, BOUAMRA, Omar, 2008. Introdução à Medicina - Turma 10

3 Quality Of Healthcare Introdução à Medicina - Turma 10 EDDY, David M., 1998

4 Research Question and Main Aim Introdução à Medicina - Turma 10 How did quality and performance indicators evolve through the years in a central hospital? Our main objective is to calculate these indicators concerning different variables and to have a perspective of the performance of the hospital in case. Used data: episodes in a central hospital, between 1999 and 2008.

5 Specific Aims Introdução à Medicina - Turma 10

6 Methods SPSS (Statistical Package for the Social Sciences) Provider of predictive analytics software and solutions. (*) (*) SPSS: The Predictive Analytics Company: http://www.spss.com/corpinfo/?source=homepage&hpzone=nav_bar

7 Introdução à Medicina - Turma 10 Methods DRGs ICD-9-CM “ICD-9-CM is the official system of assigning codes to diagnoses and procedures associated with hospital utilization in the United States.” (**) “A system for classifying patient care by relating common characteristics such as diagnosis, treatment, and age to an expected consumption of hospital resources and length of stay.” (*) (*) MeSh definition (**) Classifications of Diseases and Functioning & Disability: http://www.cdc.gov/nchs/about/otheract/icd9/abticd9.htm INE “The entity responsible for ensuring the production and dissemination of official statistical information.” (***) (***) Statistics Portugal: http://www.ine.pt/xportal/xmain?xpid=INE&xpgid=ine_cont_inst&ine_smenu.boui=13918434&INST=53864&xlang=en

8 Introdução à Medicina - Turma 10 Obtained Results DeceasedAliveTotal Respiratory disorder (except infections, bronchitis and asthma) with major CC (****) 127342635536 Other nervous system disorders (except transient ischemic attack, seizure and headache) with major CC79819222720 Septicemia with major CC5857791364 Hepatobiliary and pancreas disorders with major CC54017092249 Respiratory neoplasms53712951832 Intracranial hemorrhage52715592086 Extracorporeal membrane oxygenation or tracheotomy with mechanical ventilation for more than 96 hours or tracheotomy with pdx except face/mouth/neck dx 4748281302 Major stomach, oesophageal, duodenal, small and large bowel procedure with major CC46611001566 Simple pneumonia and pleurisy with CC (age >17)45736694126 Circulatory disorders with AMI, expired4360 (****) CC: complications and commorbilities. (HCUP -3 Nationwide Inpatient Sample for 1994: Diagnosis-Related Groups: http://www.hcup-us.ahrq.gov/reports/natstats/94drga.htm#146)

9 Introdução à Medicina - Turma 10 Obtained Results Alive (%)Deceased (%)Total (%) Cardiac arrest, unexplained25,0%75,0%100,0% HIV with ventilator or nutritional support42,4%57,6%100,0% Tracheotomy for HIV infection46,2%53,8%100,0% Craniotomy for multiple significant trauma46,5%53,5%100,0% Neonate, birthweight between 1500-1999g, with significant OR procedure, without multiple major problems50,0% 100,0% Pneumocystosis50,0% 100,0% HIV with OR procedure and ventilator or nutritional support52,6%47,4%100,0% Craniotomy for multiple significant trauma with non-traumatic major CC56,4%43,6%100,0% Septicemia with major CC57,1%42,9%100,0% Major skin and breast disorders with major CC62,3%37,7%100,0%

10 Introdução à Medicina - Turma 10 Obtained Results DeceasedAliveTotal Respiratory disorder (except infections, bronchitis and asthma) with major CC127342635536 Other nervous system disorders (except transient ischemic attack, seizure and headache) with major CC 79819222720 Septicemia with major CC5857791364 Hepatobiliary and pancreas disorders with major CC54017092249 Respiratory neoplasms53712951832 Intracranial hemorrhage52715592086 Extracorporeal membrane oxygenation or tracheotomy with mechanical ventilation for more than 96 hours or tracheotomy with pdx except face/mouth/neck dx 4748281302 Major stomach, oesophageal, duodenal, small and large bowel procedure with major CC46611001566 Simple pneumonia and pleurisy with CC (age >17)45736694126 Circulatory disorders with AMI, expired4360 Alive (%)Deceased (%)Total (%) Cardiac arrest, unexplained25,0%75,0%100,0% HIV with ventilator or nutritional support42,4%57,6%100,0% Tracheotomy for HIV infection46,2%53,8%100,0% Craniotomy for multiple significant trauma46,5%53,5%100,0% Neonate, birthweight between 1500-1999g, with significant OR procedure, without multiple major problems 50,0% 100,0% Pneumocystosis50,0% 100,0% HIV with OR procedure and ventilator or nutritional support52,6%47,4%100,0% Craniotomy for multiple significant trauma with non-traumatic major CC56,4%43,6%100,0% Septicemia with major CC57,1%42,9%100,0% Major skin and breast disorders with major CC62,3%37,7%100,0%

11 Introdução à Medicina - Turma 10 Obtained Results

12 Introdução à Medicina - Turma 10 Obtained Results

13 Introdução à Medicina - Turma 10 Obtained Results

14 Introdução à Medicina - Turma 10 Obtained Results Statistics Portugal: http://www.ine.pt/xportal/xmain?xpid=INE&xpgid=ine_cont_inst&ine_smenu.boui=13918434&INST=53864&xlang=en

15 Introdução à Medicina - Turma 10 Obtained Results

16 Introdução à Medicina - Turma 10 Obtained Results

17 Introdução à Medicina - Turma 10 Obtained Results

18 Introdução à Medicina - Turma 10

19 References REINHARDT, Uwe E.: Quality in consumer-driven health systems. International Journal for Health Care. 1998; 10(5) BENTES, Margarida; BERARDO, Ana; MATIAS, Alberto: XVII Congresso da União Europeia de Gestores Hospitalares. 1999. HSIEH, Mei-o; KAGLE, Jill Doner: Understanding patient satisfaction and dissatisfaction with health care. Health Soc Work. 1991 Nov;16(4):281-90. GARDNER, Karen L.; SIBTHORPE, Beverly; LONGSTAFF, Duncan: National quality and performance system for divisions of general practice: early reflections on a system under development. 2007. EDDY, David M.: Performance measurements: problems and solutions in Health Affairs. Vol.17. 4, 1998. GERAEDTS, Max; SCHWARTZE, David; MOLZAHN, Tanja: Hospital quality reports in Germany: patient and physician opinion of the reported quality indicators. BMC Health Serv Res.; 2007 Sep 28; 7-157. BENTES, Margarida; GONÇALVES, Maria da Luz; TRANQUADA, Suzete; URBANO, João: A utilização dos DGH’s como instrumento de financiamento hospitalar. Gestão Hospital, 33-42. National Library of Medicine. Available from: http://www.acss.min-saude.pt. BRIZ, Teodoro; DIAS, Carlos Matias; FREITAS, Mário: Indicadores de saúde: uma visão de Saúde Pública, com interesse em Medicina Geral e Familiar. Revista Portuguesa Clínica Geral 2007;23:439-50 RIBEIRO, Nuno. Administração pública. TOC. 2000/08 DIMICK, Justin B.; WELCH, H. Gilbert; BIRKMEYER, John D.: Surgical mortality as an indicator of hospital quality: the problem with small sample size. JAMA. 2004 Aug 18;292(7):847-51. ENDAHL, Lars A.; UTZON, Jan: Will publication of quality indicators in the health service improve the quality? International experiences and Danish perspectives. Ugeskr Laeger. 2002 Sep 16;164(38):4380-4. National report on health sector performance indicators 2003. Canberra: Australian Institute of Health and Welfare; 2004.

20 References RAVAUD, P., GIRAUDEAU, Bruno; ROUX, P.M., DURIEUX, P.: Are mortality indicators acceptable indicators for the quality of health care?. Presse Med. 1999 Oct 2;28(29):1604-9. BROOKS, Robert; BROWN, Steven L.; CHUKMAITOV, Askar S.; MENACHEMI, Nir; SAUNDERS, Charles; TANG, Anqi: Is there a relationship between physician and facility volumes of ambulatory procedures and patient outcomes? J Ambul Care Manage. 2008 Oct-Dec;31(4):354-69. MERRILL, Douglas: Management of outcomes in the ambulatory surgery center: the role of standard work and evidence-based medicine. Curr Opin Anaesthesiol. 2008 Dec;21(6):743-7. MOORE, Dan H.; SAWAYA, George F.; HOPKINS, Linda M.; NOAH, M.S.; LAROS, Russell K.; ESAKOFF, T.: Outcomes associated with cesarean section versus vaginal breech delivery at a university hospital. J Perinatol. 2007 Mar;27(3):141-6. Epub 2006 Oct 12. URIEL, Zanon. Qualidade da assistência médico-hospitalar: conceito e avaliação de indicadores. 2000 Jul-Set RAS. Vol. 2, Nº 8. Available from: http://www.cqh.org.br/files/ARTIGORAS08.pdf. SPSS: The Predictive Analytics Company. Available from: http://www.spss.com/corpinfo/?source=homepage&hpzone=nav_bar. MURPHY, Mark E.; NOETSCHER, Cheryl M.: Reducing hospital inpatient lengths of stay. J Nurs Care Qual. 1999 Nov;Spec No:40-54. MIRZA, Fadi G.; WYLIE, Blair J.: Cesarean delivery in the developing world. Clin Perinatol. 2008 Sep;35(3):571-82, xii. SHEARER, E.L.: Cesarean section: medical benefits and costs. Soc Sci Med. 1993 Nov;37(10):1223-31. LEITE, Sofia. População presente e população residente segundo o sexo e idades através dos censos. Available from: http://www.ine.pt/ngt_server/attachfileu.jsp?look_parentBoui=107136&att_display=n&att_download=y THOMAS, J. William; GUIRE, Kenneth E.; HORVAT, Gary G.: Is patient length of stay related to quality of care? Hosp Health Serv Adm. 1997 Winter;42(4):489-507. JIMÉNEZ, Rosa; LÓPEZ, Libia; DOMINGUEZ, Daniel; FARIÑAS, Humberto: Difference between observed and predicted length of stay as an indicator of inpatient care inefficiency. Int J Qual Health Care. 1999 Oct;11(5):375-84. Introdução à Medicina - Turma 10

21 References MARCH, S.; SWART, E.; ROBRA, B.: Patient satisfaction with outpatient/short stay operations in a practice clinic. Gesundheitswesen. 2006 Jun;68(6):376-82. COYLE, T.T.; HELFRICK, J.F.; GONZALEZ, M.L.; ANDRESEN, R.V., PERROTT, D.H.: Office-based ambulatory anesthesia: Factors that influence patient satisfaction or dissatisfaction with deep sedation/general anesthesia. J Oral Maxillofac Surg. 2005 Feb;63(2):163-72. GICHANGI, P.; APERS, L.; TEMMERMAN, M: Rate of caesarean section as a process indicator of safe motherhood programmes: the case of Kenya. J Health Popul Nutr. 2001 Jun;19(2):52-8. Inpatient quality indicators overview. Available from: http://www.qualityindicators.ahrq.gov/iqi_overview.htm COPNELL, Beverley; HAGGER, Virginia; WILSON, Sally G.; EVANS, Susan M.; SPRIVULIS, Peter C.; CAMERON, Peter A.: Measuring the quality of hospital care: an inventory of indicators. Intern Med J. 2009 Mar 23. HEIJINK, Richard; KOOLMAN, Xander; PIETER, Daniel; VAN DER VEEN, André; JARMAN, Brian; WESTERT, Gert: Measuring and explaining mortality in Dutch hospitals; the hospital standardized mortality rate between 2003 and 2005. BMC Health Serv Res. 2008 Apr 3;8:73. CAMERON, P.A.; GABBE, B.J.; MCNEIL, J.J.: The importance of quality of survival as an outcome measure for an integrated trauma system. Injury. 2006 Dec;37(12):1178-84. Epub 2006 Nov 7. JAIPAUL, C.K.; ROSENTHAL, G.E.: Do hospitals with lower mortality have higher patient satisfaction? A regional analysis of patients with medical diagnoses. Am J Med Qual. 2003 Mar-Apr;18(2):59-65. KAVANAGH, Patricia L.; ADAMS, William G.; WANG, C. Jason: Quality indicators and quality assessment in child health. Arch Dis Child. 2009 Mar 22. BAARS, Irma J.; EVERS, Silvia M.; ARNTZ, Arnoud; VAN MERODE, Godefridus: Performance measurement in mental health care: present situation and future possibilities. Int J Health Plann Manage. 2009 Feb 11. HCUP-3 Nationwide Inpatient Sample for 1994: Diagnosis-Related Groups. Available from: http://www.hcup-us.ahrq.gov/reports/natstats/94drga.htm#146. Introdução à Medicina - Turma 10


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