1. Hotel Outreach to End Human Trafficking

2. Agenda Introductions Contextual Background for Outreach
Human Trafficking Overview in NYC
How to Approach Hotels
Volunteer Role and Packet
Wrap-up

3. Introductions

5. ICCR Tri-State CRI Human Rights Work 1971 – South Africa
Country Specific
Industry / Company Specific
Today
HR Policies, Implementation, Verification, Reporting
Supply Chain
Trafficking

6. Human Trafficking Shifting Policies and Programs Hotels Airlines
Travel/ Leisure Companies
Beyond travel & leisure
Fashion
Factories
Mining
Supply Chain
Agriculture, etc.

9. More than corporate dialogue…
Insider Strategy
Complement Outsider Strategies
Supporting additional efforts

10. Super Bowl Program From Dallas to
Indianapolis to New Orleans to NEW JERSEY!
NYC Metropolitan Area
Massive undertaking
Amazing Opportunity

11. Hotel Outreach Goals Short-term Raise awareness of human trafficking
Prevention, Reporting
Strengthening relationship with/ among NY based anti-trafficking organizations
Outreach to Tourism and Travel Industry

12. Hotel Outreach Goals Long-term
Wide spread awareness of human trafficking across the state
Victim-centric, anti-demand system

13. Emily Amick

14. How to Approach Hotels
Michelle Guelbart, ECPAT-USA

15. Child Sex Trafficking in the Hospitality Industry
A Guide to Engaging the Business

16. About the Speaker Michelle Guelbart, MSW
Michelle is in charge of ECPAT-USA’s engagement with the private sector on issues related to child protection. Her expertise is in tourism. In her role, Michelle manages relationships with corporations, NGOs, and responsible investors to encourage and provide technical assistance on corporate social responsibility initiatives to protect children. She speaks regularly to local, international, and federal agencies as well as industry professionals. Michelle also represents ECPAT-USA as the Local Tourism Child-Protection Code Representative in the United States. Michelle holds a Masters Degree from Columbia University’s School of Social Work and a Bachelors Degree from the University at Albany.

17. Child Sex trafficking and the hospitality industry
Understanding the Phenomenon
I’m going to start the presentation by presenting the issue to you, as I would at an industry event. Please take note of my language and make note of any terms of you don’t understand or want me to explain my usage.
Child Sex trafficking and the hospitality industry

18. Overview Human trafficking
The exercise of coercive control over persons for the purpose of exploitation
Second largest – and fastest growing – criminal industry in the world
Under 18 + Commercial Sex Act = VICTIM
I use this information to present the issue
“One of the great human rights causes of our time.”
- President Obama, 2012

19. 45% of sexually exploited NYC youth were exploited in hotels.
Key Statistics
100,000 – 300,000: American children at risk for trafficking per year.
1.2 million children are trafficked worldwide.
45% of sexually exploited NYC youth were exploited in hotels.
25% of child sex tourists are NORTH AMERICAN.
I am giving you these numbers because it IS important to give some facts, what numbers do you use in NJ? Are there any local numbers?

20. Child Sex Trafficking and Hotels
Traffickers use technology to sell victims, even children, in a hotel setting without the hotel's knowledge.
Pimping and trafficking is becoming a preferred method for illegitimate crime because children can be sold repeatedly while drugs can only be used once.
Traffickers think hotels are anonymous and risk-free.
One-Pager

21. It can happen in small cities...
“According to his guilty plea, Dumas helped recruit girls and used online advertising to attract customers to hotel rooms.”
-Dumas, GA

22. These Queens girls were 15, 16, & 17
“Prosecutors say over the course of eight months, the 18-year-old girl was taken to various locations and hotels throughout Queens and New York City where she would have sex with numerous men in exchange for money. She would then turn that money over to Price, prosecutors said.”
-Yonkers Voice Daily

23. What I Have Been Through Is Not Who I Am
“I’ve been inside many of the top hotels in Atlanta and quite often when I would walk in the receptionist or the employees would, would, our eyes would meet and they would recognize it and know that something’s not quite right and there’s never been a time where they’ve said anything.”

24. Pressure on the Industry to Address Human Trafficking
“[t]he airline and hotel industries should be on the front lines of the fight” against human trafficking - Congressman Christopher Smith, NJ, 2010
2012 Olympics: Celebration Without Exploitation
“Each of us has a role to play. We are all travelers. …You can help by learning the basic indicators of human trafficking, and when you see something, taking action to report it.” - Ray LaHood, Secretary of Transportation, 2012
“It ought to concern every business, because it distorts markets….I’m talking about the injustice, the outrage, of human trafficking, which must be called by its true name — modern slavery.” – President Barack Obama, 2012
Consumers
Legislators: More and more testimonies to Congress
Investors:
In Summer 2012, in advance of the London Olympics, an coalition of U.S.- and U.K.- based investor groups sent letters to 13 hospitality companies, including hotel chains, seeking information on anti-trafficking policies.
In June 2011, the Interfaith Center on Corporate Responsibility, which is made up of 90 organizations worldwide asked 27 companies, including four in the travel industry, to take a leadership role in abolishing human trafficking and slavery.
Presidential Administration:
In December 2012, the Department of Transportation launched a partnership called the Transportation Leaders Against Human Trafficking, in which companies are asked to build an initiative by sharing best practices, measuring progress, coordinating activities. Amtrak also training.
Consumers: Heightened consumer advocacy including an increasing numbers of online petitions

25. What are Companies Being Asked to Do?
Draft policies against human trafficking and commercial sexual exploitation.
Train employees how to spot and report the signs.
Inform suppliers about policies against human trafficking and commercial sexual exploitation.

26. Tourism Child-Protection Code of Conduct “The Code”
To establish a policy and procedures against sexual exploitation of children.
To train employees in children’s rights, the prevention of sexual exploitation and how to report suspected cases.
To include a clause in contracts throughout the value chain stating a common repudiation and zero tolerance policy of sexual exploitation of children.
To provide information to travelers on children’s rights, the prevention of sexual exploitation of children and how to report suspected cases.
To support, collaborate and engage stakeholders in the prevention of sexual exploitation of children.
To report annually on their implementation of Code related activities.

27. United States Code Members Include
Wyndham Worldwide
Carlson Companies
Hilton Worldwide
Delta Air Lines
Real Hospitality Group
Sabre Holdings
Association of Corporate Travel Executives
Accor
NH Hotels

28. Child Sex trafficking and the hospitality industry
Making the Case
Child Sex trafficking and the hospitality industry

29. Benefits of Action

30. Risk Management Legal Reputational Operational Protects brand
First for a reason TAKE NOTES
Better to be in the press for this than for having a case, always remembered for that.

31. Employee Morale Satisfied Happy Proud Empowered Comfortable
Competitive hiring

32. Access to Industry Stakeholder Knowledge
LCR
TheCode.Org Portal
Corporate Membership Organizations
Special Events
Newsletters
National and International NGOs

33. Increased Revenue TheCode.Org Relationship Preference RFPs
Large events
Responsible Travelers
Drives the message home

34. Great Press!

35. Corporate Social Responsibility
Sustainable Tourism
Children are the key to the future
Responsible Tourism
Should encompass children’s rights
This issue is shocking and disgusting!
These are oftentimes parents, they’re good people. Hit ‘em where it hurts!

36. Be Prepared
Visiting hotels

37. Be Prepared Research the brand Research the property
Rehearse your opening lines
5 minute elevator pitch
Dress professionally
Get the contact information of a local law enforcement officer that the hotel can contact.

38. What to Bring ECPAT-USA hotel one-pager Local news
Clippings of sex trafficking victims who were rescued or discovered in hotels
Government initiatives
Clippings of success stories where victims were properly identified at hotels
Training date for properties

39. Signatory Properties
NOTE: THEY MAY NOT KNOW THEIR BRAND HAS SIGNED THE CODE.
Bring their press release or information on the issue from their website.
They can contact their corporate brand to receive an official company training.

40. Non-Signatory Properties
Focus most on building a relationship.
Bring clippings where hotels were noted for getting involved.

41. Dos and Don’ts
Visiting hotels

42. Do’s Stay positive! Praise their efforts Don’t over exaggerate
Be sensitive
Provide materials

43. Don’t Name and Shame Force them outside of their comfort zone
Hassle the General Manager

44. A company wants to sign the Code
Membership process
A company wants to sign the Code

45. Quick and Easy! Refer them to thecode.org Apply online for membership
Payment of fees
50EURO-2,000EURO
Create plan of action
Approval by Code Board
Train staff
Report on efforts
Sabre Holdings Signs the Code

46. Customizable for your company’s structure.
Implementation
Customizable for your company’s structure.
Examples on TheCode.Org’s portal.
Policy, clause in contract with suppliers, e-training.
Work with the Local Code Representative in your region to implement.

47. A company Does not want to sign the Code
Alternative Approaches
A company Does not want to sign the Code

48. That’s okay! Can still implement the steps Receive training
We provide consultation on this too
Receive training
Prove them with resources
We’ll get ‘em next time.
This might be the first time and it might be too shocking for them, the next time they hear it might get the message to them…
Or an association might mention it and they’ll think of you and then want to do it

49. If and Then
Scenarios

50. If….
A GM says this does not happen and has not happened at hotels like his/hers…
THEN…

51. If… A GM is shocked by all the information and immediately shuts off…
THEN…
What might be their thought process: fear of associating brand with issue, upsetting customers
Follow up on , get to something lighter, start talking about increase revenues
Good press
All the people ahead of them

52. If….
A GM asks what happens if someone suspects something but then it’s not trafficking?..
THEN…
Well they’re going to be well-trained, it’ll be operationally tested, there are checks and balances, law enforcement is the one that intervenes

53. If…
I walk into a hotel that is a member of the Code and they have no idea what I am talking about…
THEN…

54. www.ecpatusa.org www.thecode.org michelle@ecpatusa.org @ECPAT_michelle
For More Information

55. Hotel Outreach NJ, PA 410 (and counting) hotels NY, CT ~600-700 hotels
14 counties in NJ
2 counties in PA
NY, CT
~ hotels
Manhattan, Brooklyn, Queens

56. Packet Human Trafficking Information and Resources Role
For you and can be provided for interested managers
National Hotline # :
Role
Job Description
Outline of Approach
Timeline is GUIDELINE
Outreach Materials
Letter for Manager
Phone Script
Red Flags for Hospitality Professionals

57. Hotel Outreach Timeline
Call hotel for name of the General Manager
Security manager, day/night manager
Send follow-up letter to hotel (provided in packet)
Notifying them that someone will be in contact.
Has your staff been trained in trafficking prevention?
If not, would you like your staff trained in preparation for the Super Bowl?
Does your staff know who to report to the authorities?
Would you be willing to have materials in employee section?
/ fax material when needed
Follow up call to speak with the General Manager of the hotel.
Scripts for these calls are provided.
More than one follow-up call may be needed
Update needed for when training information is made available
Subsequent Hotel Staff Training
One session for non-signers of ECPAT Code
Looking at potential training dates for hotel staff – before February

58. EMAIL Check your inbox for a follow-up email containing:
Hotel Lists (Excel)
Power Point Slides (PDF format)
ECPAT hotel one-pager
National Hotline Flyer
RFP Sample/ Client letter to hotels
Electronic copy of Packet
Website links

59. What else can we do?
Talk about it
Talk to your friends about the fact that there is a direct connection between prostitution, lap dancing and strip clubs and missing and exploited children. In interviews, sex-buyers admit that they would be deterred from buying sex if they were held criminally and socially accountable.
Speak out. Don’t tolerate or use the lingo. When prostitution is portrayed as a choice or “funny” in movies, talk about the reality. Don’t glorify the “pimp” culture. Share these facts with others.