9 More than corporate dialogue… Insider StrategyComplement Outsider StrategiesSupporting additional efforts
10 Super Bowl Program From Dallas to Indianapolis to New Orleans to NEW JERSEY!NYC Metropolitan AreaMassive undertakingAmazing Opportunity
11 Hotel Outreach Goals Short-term Raise awareness of human trafficking Prevention, ReportingStrengthening relationship with/ among NY based anti-trafficking organizationsOutreach to Tourism and Travel Industry
12 Hotel Outreach Goals Long-term Wide spread awareness of human trafficking across the stateVictim-centric, anti-demand system
14 How to Approach HotelsMichelle Guelbart, ECPAT-USA
15 Child Sex Trafficking in the Hospitality Industry A Guide to Engaging the Business
16 About the Speaker Michelle Guelbart, MSW Michelle is in charge of ECPAT-USA’s engagement with the private sector on issues related to child protection. Her expertise is in tourism. In her role, Michelle manages relationships with corporations, NGOs, and responsible investors to encourage and provide technical assistance on corporate social responsibility initiatives to protect children. She speaks regularly to local, international, and federal agencies as well as industry professionals. Michelle also represents ECPAT-USA as the Local Tourism Child-Protection Code Representative in the United States. Michelle holds a Masters Degree from Columbia University’s School of Social Work and a Bachelors Degree from the University at Albany.
17 Child Sex trafficking and the hospitality industry Understanding the PhenomenonI’m going to start the presentation by presenting the issue to you, as I would at an industry event. Please take note of my language and make note of any terms of you don’t understand or want me to explain my usage.Child Sex trafficking and the hospitality industry
18 Overview Human trafficking The exercise of coercive control over persons for the purpose of exploitationSecond largest – and fastest growing – criminal industry in the worldUnder 18 + Commercial Sex Act = VICTIMI use this information to present the issue“One of the great human rights causes of our time.”- President Obama, 2012
19 45% of sexually exploited NYC youth were exploited in hotels. Key Statistics100,000 – 300,000: American children at risk for trafficking per year.1.2 million children are trafficked worldwide.45% of sexually exploited NYC youth were exploited in hotels.25% of child sex tourists are NORTH AMERICAN.I am giving you these numbers because it IS important to give some facts, what numbers do you use in NJ? Are there any local numbers?
20 Child Sex Trafficking and Hotels Traffickers use technology to sell victims, even children, in a hotel setting without the hotel's knowledge.Pimping and trafficking is becoming a preferred method for illegitimate crime because children can be sold repeatedly while drugs can only be used once.Traffickers think hotels are anonymous and risk-free.One-Pager
21 It can happen in small cities... “According to his guilty plea, Dumas helped recruit girls and used online advertising to attract customers to hotel rooms.”-Dumas, GA
22 These Queens girls were 15, 16, & 17 “Prosecutors say over the course of eight months, the 18-year-old girl was taken to various locations and hotels throughout Queens and New York City where she would have sex with numerous men in exchange for money. She would then turn that money over to Price, prosecutors said.”-Yonkers Voice Daily
23 What I Have Been Through Is Not Who I Am “I’ve been inside many of the top hotels in Atlanta and quite often when I would walk in the receptionist or the employees would, would, our eyes would meet and they would recognize it and know that something’s not quite right and there’s never been a time where they’ve said anything.”
24 Pressure on the Industry to Address Human Trafficking “[t]he airline and hotel industries should be on the front lines of the fight” against human trafficking - Congressman Christopher Smith, NJ, 20102012 Olympics: Celebration Without Exploitation“Each of us has a role to play. We are all travelers. …You can help by learning the basic indicators of human trafficking, and when you see something, taking action to report it.” - Ray LaHood, Secretary of Transportation, 2012“It ought to concern every business, because it distorts markets….I’m talking about the injustice, the outrage, of human trafficking, which must be called by its true name — modern slavery.” – President Barack Obama, 2012ConsumersLegislators: More and more testimonies to CongressInvestors:In Summer 2012, in advance of the London Olympics, an coalition of U.S.- and U.K.- based investor groups sent letters to 13 hospitality companies, including hotel chains, seeking information on anti-trafficking policies.In June 2011, the Interfaith Center on Corporate Responsibility, which is made up of 90 organizations worldwide asked 27 companies, including four in the travel industry, to take a leadership role in abolishing human trafficking and slavery.Presidential Administration:In December 2012, the Department of Transportation launched a partnership called the Transportation Leaders Against Human Trafficking, in which companies are asked to build an initiative by sharing best practices, measuring progress, coordinating activities. Amtrak also training.Consumers: Heightened consumer advocacy including an increasing numbers of online petitions
25 What are Companies Being Asked to Do? Draft policies against human trafficking and commercial sexual exploitation.Train employees how to spot and report the signs.Inform suppliers about policies against human trafficking and commercial sexual exploitation.
26 Tourism Child-Protection Code of Conduct “The Code” To establish a policy and procedures against sexual exploitation of children.To train employees in children’s rights, the prevention of sexual exploitation and how to report suspected cases.To include a clause in contracts throughout the value chain stating a common repudiation and zero tolerance policy of sexual exploitation of children.To provide information to travelers on children’s rights, the prevention of sexual exploitation of children and how to report suspected cases.To support, collaborate and engage stakeholders in the prevention of sexual exploitation of children.To report annually on their implementation of Code related activities.
27 United States Code Members Include Wyndham WorldwideCarlson CompaniesHilton WorldwideDelta Air LinesReal Hospitality GroupSabre HoldingsAssociation of Corporate Travel ExecutivesAccorNH Hotels
28 Child Sex trafficking and the hospitality industry Making the CaseChild Sex trafficking and the hospitality industry
35 Corporate Social Responsibility Sustainable TourismChildren are the key to the futureResponsible TourismShould encompass children’s rightsThis issue is shocking and disgusting!These are oftentimes parents, they’re good people. Hit ‘em where it hurts!
37 Be Prepared Research the brand Research the property Rehearse your opening lines5 minute elevator pitchDress professionallyGet the contact information of a local law enforcement officer that the hotel can contact.
38 What to Bring ECPAT-USA hotel one-pager Local news Clippings of sex trafficking victims who were rescued or discovered in hotelsGovernment initiativesClippings of success stories where victims were properly identified at hotelsTraining date for properties
39 Signatory PropertiesNOTE: THEY MAY NOT KNOW THEIR BRAND HAS SIGNED THE CODE.Bring their press release or information on the issue from their website.They can contact their corporate brand to receive an official company training.
40 Non-Signatory Properties Focus most on building a relationship.Bring clippings where hotels were noted for getting involved.
42 Do’s Stay positive! Praise their efforts Don’t over exaggerate Be sensitiveProvide materials
43 Don’t Name and Shame Force them outside of their comfort zone Hassle the General Manager
44 A company wants to sign the Code Membership processA company wants to sign the Code
45 Quick and Easy! Refer them to thecode.org Apply online for membership Payment of fees50EURO-2,000EUROCreate plan of actionApproval by Code BoardTrain staffReport on effortsSabre Holdings Signs the Code
46 Customizable for your company’s structure. ImplementationCustomizable for your company’s structure.Examples on TheCode.Org’s portal.Policy, clause in contract with suppliers, e-training.Work with the Local Code Representative in your region to implement.
47 A company Does not want to sign the Code Alternative ApproachesA company Does not want to sign the Code
48 That’s okay! Can still implement the steps Receive training We provide consultation on this tooReceive trainingProve them with resourcesWe’ll get ‘em next time.This might be the first time and it might be too shocking for them, the next time they hear it might get the message to them…Or an association might mention it and they’ll think of you and then want to do it
50 If….A GM says this does not happen and has not happened at hotels like his/hers…THEN…
51 If… A GM is shocked by all the information and immediately shuts off… THEN…What might be their thought process: fear of associating brand with issue, upsetting customersFollow up on , get to something lighter, start talking about increase revenuesGood pressAll the people ahead of them
52 If….A GM asks what happens if someone suspects something but then it’s not trafficking?..THEN…Well they’re going to be well-trained, it’ll be operationally tested, there are checks and balances, law enforcement is the one that intervenes
53 If…I walk into a hotel that is a member of the Code and they have no idea what I am talking about…THEN…
54 www.ecpatusa.org www.thecode.org firstname.lastname@example.org @ECPAT_michelle For More Information
55 Hotel Outreach NJ, PA 410 (and counting) hotels NY, CT ~600-700 hotels 14 counties in NJ2 counties in PANY, CT~ hotelsManhattan, Brooklyn, Queens
56 Packet Human Trafficking Information and Resources Role For you and can be provided for interested managersNational Hotline # :RoleJob DescriptionOutline of ApproachTimeline is GUIDELINEOutreach MaterialsLetter for ManagerPhone ScriptRed Flags for Hospitality Professionals
57 Hotel Outreach Timeline Call hotel for name of the General ManagerSecurity manager, day/night managerSend follow-up letter to hotel (provided in packet)Notifying them that someone will be in contact.Has your staff been trained in trafficking prevention?If not, would you like your staff trained in preparation for the Super Bowl?Does your staff know who to report to the authorities?Would you be willing to have materials in employee section?/ fax material when neededFollow up call to speak with the General Manager of the hotel.Scripts for these calls are provided.More than one follow-up call may be neededUpdate needed for when training information is made availableSubsequent Hotel Staff TrainingOne session for non-signers of ECPAT CodeLooking at potential training dates for hotel staff – before February
58 EMAIL Check your inbox for a follow-up email containing: Hotel Lists (Excel)Power Point Slides (PDF format)ECPAT hotel one-pagerNational Hotline FlyerRFP Sample/ Client letter to hotelsElectronic copy of PacketWebsite links
59 What else can we do?Talk about itTalk to your friends about the fact that there is a direct connection between prostitution, lap dancing and strip clubs and missing and exploited children. In interviews, sex-buyers admit that they would be deterred from buying sex if they were held criminally and socially accountable.Speak out. Don’t tolerate or use the lingo. When prostitution is portrayed as a choice or “funny” in movies, talk about the reality. Don’t glorify the “pimp” culture. Share these facts with others.