1. NFPAS AUCTIONS On-Line auction services Use mouse clicks or keyboard arrows to move through the user guide at your leisure

2. CRC Allowances Auction nfpa.co.uk The auction process is simple, transparent and easy to use On auction day, bidding takes place between 10am and 5pm UK time. If the auction is not finished by 5pm it will carry over to the next day and so on. The bidder simply clicks to start a bid nfpa.co.uk

3. CRC Allowances Auction nfpa.co.uk 168 Enter your BID here The bid price is entered and submitted Bids then increment as follows: The bid price is entered and submitted Bids then increment as follows: 100 100 Current Highest BidMinimum Increment £0 to £1,000£10 £1,001 to £10,000£100 £10,001 to £100,000£1,000 £100,001 and above£10,000

4. CRC Allowances Auction nfpa.co.uk 168 At this stage, the bidder can withdraw or confirm the bid

5. CRC Allowances Auction nfpa.co.uk 168 00hrs 29mins 55secs 10:18:55 12 Jan If the bid price is not increased over a period of thirty minutes, the lot is awarded. If a higher price is bid the auction is reset to thirty minutes Any bid received after 5pm UK time will not start counting down until 10am the following day. If the bid price is not increased over a period of thirty minutes, the lot is awarded. If a higher price is bid the auction is reset to thirty minutes Any bid received after 5pm UK time will not start counting down until 10am the following day. 00hrs 29mins 55secs

6. CRC Allowances Auction nfpa.co.uk 168 As well as viewing bid status on screen, email updates are sent direct to bidders … 00hrs 29mins 55secs 10:18:55 12 Jan Email Inbox From: auction.manager@nfpa.co.uk Sent: 12 January 2011 10:12 To: Lee Mitcheson Subject: DOMAIN NAME Auction, Lot No: 168 Your bid of £100.00 for Lot No: 168 (domain: nfpa.co.uk) is the current highest bid for this lot. Email Inbox From: auction.manager@nfpa.co.uk Sent: 12 January 2011 10:12 To: Lee Mitcheson Subject: DOMAIN NAME Auction, Lot No: 168 Your bid of £100.00 for Lot No: 168 (domain: nfpa.co.uk) is the current highest bid for this lot. Email Inbox From: auction.manager@nfpa.co.uk Sent: 12 January 2011 10:21 To: Lee Mitcheson Subject: DOMAIN NAME Auction, Lot No: 168 You have been outbid for Lot No: 168 (domain: nfpa.co.uk). The highest bid is now £200.00 Email Inbox From: auction.manager@nfpa.co.uk Sent: 12 January 2011 10:21 To: Lee Mitcheson Subject: DOMAIN NAME Auction, Lot No: 168 You have been outbid for Lot No: 168 (domain: nfpa.co.uk). The highest bid is now £200.00 …including, when a higher bid has been made nfpa.co.uk 68 nfpa.co.uk 168 00hrs 29mins 55secs The bidder has now been outbid by a bid of £200.00 BUT has the option to place a counter-bid by repeating the bidding process

7. CRC Allowances Auction nfpa.co.uk 168 If the bid price does not increase after 30 minutes, the bidder is awarded the lot Upon the lot being awarded, the bidder’s status is refreshed The winning bidder is also sent an email confirming they have won the lot 10:51:21 12-Jan 68 nfpa.co.uk 168 10:51:21 12-Jan Email Inbox From: auction.manager@nfpa.co.uk Sent: 12 January 2011 10:51 To: Lee Mitcheson Subject: DOMAIN NAME Auction, Lot No: 168 Congratulations, you have been awarded Lot No: 168 (domain: nfpa.co.uk) for £250.00. Nominet will be in touch with you regarding payment for the domain name and registering the domain name. Email Inbox From: auction.manager@nfpa.co.uk Sent: 12 January 2011 10:51 To: Lee Mitcheson Subject: DOMAIN NAME Auction, Lot No: 168 Congratulations, you have been awarded Lot No: 168 (domain: nfpa.co.uk) for £250.00. Nominet will be in touch with you regarding payment for the domain name and registering the domain name. And this is what the losing bidder sees 68 nfpa.co.uk 168 10:51:21 12-Jan This Lot has been AWARDED £250.00

8. NFPAS AUCTIONS On-Line auction services For more information please contact us by email at:auctions@nfpas.co.ukauctions@nfpas.co.uk or by telephone: 0191 245 7330