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Participant Guide EPO 100: Introduction to the Standardized Emergency Management System (SEMS)

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Presentation on theme: "Participant Guide EPO 100: Introduction to the Standardized Emergency Management System (SEMS)"— Presentation transcript:

1 Participant Guide EPO 100: Introduction to the Standardized Emergency Management System (SEMS)

2 Purpose of EPO 100 This training course is intended to give you a basic overview of SEMS, including reference to the law and regulations, standard terms, management structures, principles and definitions. This course also satisfies the federal guidelines for integration of the National Incident Management System (NIMS) by incorporating the unique elements of the NIMS-700 introductory course.

3 Trademarks & Copyright Acknowledgements For permission or questions regarding any of the course content, please contact the CDPH Emergency Preparedness Office, 1615 Capitol Avenue, 3 rd floor, Sacramento, CA or to All course materials were developed in partnership with the California Department of Public Health, Emergency Preparedness Office, and Healthcare education, Leadership and Performance, INC. utilizing resources from the California Office of Emergency services and the FEMA Emergency Management Institute.

4 2A Learning Objectives (1 of 2) 1. Describe the purpose and scope of the Standardized Emergency Management System (SEMS) 2. Identify common terminology associated with SEMS 3. Distinguish basic elements of the SEMS law 4. Cite the five levels of organization within SEMS 5. Explain the principles, functions and basic concepts of SEMS 6. Determine basic operating requirements and individual responsibilities 7. Specify the benefits of using the Incident Command System (ICS) After completing this training, you should be able to:

5 2B Learning Objectives (2 of 2) 8. Identify when it is appropriate to institute an Area Command 9. Identify when it is appropriate to institute a Multi-Agency Coordination System 10. Specify the benefits of using a Joint Information System (JIS) for public information 11. Explain how SEMS affects how resources are managed 12. Explain how SEMS influences technology and technology systems

6 Why Are We Here? Review Objectives (Page 2) 3

7 California Department of Public Health The Emergency Management System (“SEMS") (With integration of NIMS IS-700) Standardized 4

8 What is SEMS? An emergency & disaster management structure that integrates preparedness, planning, command/control, coordination & support activities Utilizes “best practices” management & business principles & processes that apply to all levels Integrates the elements of the National Incident Management System (NIMS) 5

9 Concepts and Principles Flexible framework that: Facilitates working together... At any type of incident... Regardless of size, location, or complexity Flexible structures Requirements for processes, procedures, and systems 6

10 Standard Structures The Incident Command System (ICS) Inter-agency/Multi-agency Coordination Mutual Aid Public Information Systems 7

11 SEMS Purpose Is To Provide Standardized emergency management across all levels of government, tribal entities, NGOs & private industry Coordination between responding agencies Rapid mobilization, deployment and resource tracking Interoperability 8

12 I have a riddle for you…. What does Senator Petris, 1991 Oakland Hills Fire, and SEMS have in common….? 9

13 Legal Basis for SEMS Initiated by Senate Bill 1841 Became California Statute in 1993 Government Code § 8607 CCR – Title 19 INTENT: “To Improve Coordination of State & Local Emergency Response in California” 10

14 State Agencies MUST use SEMS NO EXCEPTIONS! MUST Integrate NIMS! …To qualify for Federal Grants 11

15 Local Governments MUST USE SEMS! …To be eligible for State funding of RESPONSE RELATED PERSONNEL COSTS! MUST Integrate NIMS! …To qualify for Federal Grants 12

16 Integrated Components Communications & Information Management Supporting Technologies After Action Reporting Maintenance System SEMS 13

17 Preparedness Command & Management Operational Area Concept Resource Management SEMS Integrated Components (Continued) 14

18 SYSTEM COMPONENTS PREPAREDNESS “Preparedness is a way of life, not a sudden, spectacular program.” 15

19 What Is Preparedness? Actions to establish and sustain prescribed levels of capability Ensures mission integration and interoperability 16

20 Preparedness Planning Plans describe how resources will be used. Plans describe mechanisms for: Setting priorities. Integrating entities/functions. Establishing relationships. Ensuring that systems support all incident management activities. 17

21 Types of Plans Emergency Operations Plans (EOP) Procedures Preparedness Plans Corrective Action and Mitigation Plans Recovery Plans 18

22 Training and Exercises Incorporate standards, guidelines, and protection Implement modeling/simulation Define general training requirements Review/approve discipline specific requirements/courses 19

23 Personnel Qualifications Preparedness based on standards for qualification/certification Includes minimum : Knowledge Skills Experience 20

24 Equipment Certification Ensure performance to standards and interoperability Facilitate development of state and national standards and protocols Review and approve equipment meeting standards 21

25 Mutual Aid & Related Agreements Voluntary, reciprocal and cooperative agreements which expedite response and provide services, resources, and facilities, when jurisdictional resources are inadequate Several Mutual Aid Systems form essential links 22

26 Mutual Aid & Related Agreements California’s Master Mutual Aid Agreement (MMAA) Fire/Rescue and Law/Coroner mutual aid systems in California Emergency Management Assistance Compact (EMAC). Private sector and NGOs 23

27 Publication Management The development of naming and numbering conventions Review and certification of publications Methods for publications control Identification of sources and suppliers for publications and related services Management of publication distribution 24

28 SYSTEM COMPONENTS RESOURCE MANAGEMENT 25

29 What Is Resource Management? Four tasks: Establishing systems Activating the systems Dispatching resources Deactivating resources 26

30 Resource Management Concepts Standardize identification, allocation, and tracking Classify by kind and type Implement credentialing system Incorporate resources from private sector and NGOs 27

31 Resource Management Principles 1. Advance planning 2. Resource identification and ordering 3. Resource categorization 4. Use of agreements 5. Effective management 28

32 Managing Resources Identifying and typing resources Certifying and credentialing personnel Resource inventory Identifying resource needs and capabilities 29

33 Managing Resources Ordering and acquiring resources Tracking and reporting resources Mobilizing resources Recovering resources Reimbursement 30

34 STAFFING POSITIONS Is an expansion of day-to-day program/function activities Place personnel according to their skills into each SEMS Function 31

35 What are the type of duties involved with a disaster response? Type of staff to fill those types of duties to fill those types of duties32

36 Suggested Staffing Relationships EOC Director Safety Security Information Liaison Management: EOC Program Mgr. Risk Program Mgr. Police or Security Public Affairs/P.I.O. Program Manager 33

37 Suggested Staffing Relationships (Continued) General Staff Functions Operations: Planning/Intel: Logistics: Finance/Admin: DCDC, Drinking Water, L & C, Food & Drug, etc. Planning, Engineering Business Services, Purchasing Budgets/Accounting 34

38 SYSTEM COMPONENTS COMMAND AND MANAGEMENT 35

39 The Response System DAY TO DAYEMERGENCY Two separate vocations! 36

40 MULTI-AGENCY COORDINATION Multiple jurisdictions/agencies with concurrent emergency incident responsibility (statutory authority) Consensus on decisions affecting the overall emergency response; to include establishing priorities and scarce resource allocation. Anticipating and identifying future resource requirements 37

41 MULTI-AGENCY COORDINATION Providing strategic coordination as required Coordinating and resolving policy issues arising from the incident(s) Coordinating Entities (MAC Group) – Usually connected to an EOC 38

42 In everyday life, can you give an example of where a MAC might be used? 39

43 How the System Works Five Levels Five Functions 40

44 THE INCIDENT COMMAND SYSTEM (ICS) – Field Level Developed by Federal, State, and Local Fire services in California A standardized emergency incident management structure 41

45 ICS “FUN” FACTOIDS Result of 1970 Malibu Fire Implemented statewide by Ca. Fire Service 1980 Included in SEMS Adopted by Homeland Security in

46 Field Level Provides direct command and control for the emergency incident Establish goals, objectives and strategies for abatement and mitigation Tactical on-scene response Requests support from the Local jurisdiction (s) EOC 43

47 Let’s Make it Real! Division of Communicable Disease Control Division of Drinking Water & Environmental Mgt Division of Food, Drug, & Rad Safety Others… 44

48 Unified Command When 2 or more Agencies with responsibility for the incident respond, a Unified Command must be established. 45

49 Unified Command Thoughts Multi-Agencies working together Public Health Non-site specific Not immediately identifiable Geographically dispersed over time Examples: Haz Mat Spill into a reservoir Multiple Communities Flood 46

50 Unified Area Command Area Command ICP 1ICP 2ICP 3  Sets overall strategy and priorities  Allocates resources  Ensures proper management  Ensures objectives are met  Ensure strategies are followed 47

51 Local Jurisdiction Level (Local EOC) City, County, Special District (“local” includes state & Federal jurisdictions) Establish and maintain local EOCs and DOCs Implement Local Emergency Plans Directly supports Field Level activity Requests Support from Operational Area/Pre- established agreements 48

52 Operational Area Level (OP Area EOC) All jurisdictions within the geographical boundaries of a County (local, state, Federal and tribal) 58 Operational Areas Coordinate with local jurisdictions Requests assistance from the REOC 49

53 Region Level (REOC) Regional OES & State Agency representatives Located in Sacramento, Oakland, and Los Alamitos Provide technical guidance and assistance to Operational Areas Implement State Emergency Plan Broker Resources between Operational Areas 50

54 State Level (SOC) OES & State Agency Representatives Located in Sacramento Coordinates between Regions Federal Response Coordination Communicates with Governor and Legislature 51

55 Joint Field Office Federal Agencies and Departments Area Command Unity of Command Unity of Coordination & Support Efforts Assistance Subject Matter Experts Funding Resources and Equipment Statewide State Agencies Inter-State Mutual Aid Local Gov., Federal, State, Tribal, Volunteers, NGO, Private Local Gov., Federal, State, Tribal, Volunteers, NGO, Private Requests Flow of Requests and Assistance During Large Scale Incidents State Operations Center REOC Incident Unified Command Op Area Local EOCs Op Area Local Gov., Federal, State, Tribal, Volunteers, NGO, Private Regional, Local Gov., Federal, State, Tribal, Volunteers, NGO, Private Reaching around the official resource coordination levels will lead to inefficient use and/or lack of accounting of resources 52

56 Command/Management Directs incident activities Develops incident objectives & strategies Establishes incident priorities Coordinates with local EOCs Manages overall support & coordination for incidents Provides technical guidance to EOCs & incident command Coordinate with other activated EOCs & incidents as appropriate Command (Field Level “ICS”) Management (EOC Levels) 53

57 Provides technical subject/discipline advice & interpretation Coordinates operational support to and from other SEMS levels Operations Directs all incident tactical activities Directly involved in preparing Incident Action Plan (IAP) Operations (Field Level “ICS”) Operations (EOC Levels) 54

58 Planning/Intelligence Collects/analyzes incident intelligence Develops Situation Reports Documents incident action activities Maintains incident resource tracking Conducts incident action planning (IAP) Collects, evaluates and disseminates intelligence Develops Situation Reports Documents activities within the EOC Conducts EOC planning activities Maintains EOC resource tracking Planning (Field Level “ICS”) Planning/intelligence (EOC Levels) 55

59 Logistics Obtains resources services & supplies as requested by incidents/EOCs Obtains resources, services & supplies for EOC Supports EOC infrastructure Orders resources, services and supplies for incident Provides incident communication Provides incident transportation and facilities Purchasing Logistics (EOC Levels) Logistics (Field Level “ICS”) 56

60 Finance/Administration Personnel & equipment time recording Cost Accounting Procurement Compensation & Claims Cooperative agreements Personnel & equipment time recording Cost Accounting Procurement Compensation & Claims Cost Recovery Finance/Administration (Field level “ICS”) Finance/Administration (EOC) 57

61 FIELD LEVEL (ICS) ORGANIZATION INCIDENT COMMAND (Unified Command) OPERATION S PLANNING/ INTEL. LOGISTICSFINANCE/ ADMIN. LIAISON SAFETY PIO Command Staff General Staff 58

62 SEMS EOC ORGANIZATION MANAGEMEN T OPERATIONS PLANNING/ INTEL. LOGISTICS FINANCE/ ADMIN. MULTI- AGENCY COORD. GROUP LIAISON SAFETY PIO Management Staff General Staff 59

63 SYSTEM FEATURES MBO ACTION PLANNING FLEXIBILITYHIERARCHY COMMON TERMS 60

64 MANAGEMENT BY OBJECTIVES Flexible, Measurable & attainable objectives Identified time-frames (Operational Period) Objectives Met Operational Period SEMS Functions 61

65 Management Principles Unity of Command Every individual has a designated supervisor Chain of Command A clear line of authority within the ranks of the organization 62

66 ORGANIZATIONAL FLEXIBILITY Activate what you need! COMMAND/MANAGEMENT OPERATIONS PLANNING/ INTEL. LOGISTICS FINANCE/ ADMIN. 63

67 Management Principles Span of control The number of individuals one supervisor can effectively manage. Common terminology Organizational elements Position titles Resources Facilities 64

68 Management Principles Personnel accountability Check-In Mandatory Resource Status Unit Assignment Lists Unit Logs - A record of personnel assigned and major events 65

69 Management Components Resources management Resources are assigned to standard units/functions “Assigned” – “available” – “out-of- service” Integrated communications The "hardware" systems that transfer information The procedures and processes for transferring information. 66

70 Management Components Action Planning Conducted at the Incident Conducted in the EOC Objective Driven Eliminates Redundancy Establishes Accountability 67

71 SYSTEM COMPONENTS COMMUNICATIONS & INFORMATION MANAGEMENT 68

72 Public Information Incident Command/EOC Director responsible for timely and accurate public information. (Public) Information Officer Reports to the Incident Command/EOC Director Appoints Assistants to support JIC functions Multiple JICs coordinate the release of approved Public Information 69

73 Joint Information System (JIS) State JIC Op Area 1 JIC Op Area 2 JIC Local 1 JIC Local 2 JIC IC/UC/ Area Command (PIO) Region 1 JIC Region 2 JIC 70

74 JIC Characteristics Includes representatives of all players in the response Has procedures and protocols for communicating and coordinating with other JICs 71

75 JIC Organization Joint Information Center Research TeamMedia TeamLogistics Team Press Secretary (jurisdictional) Liaison (as required) 72

76 SYSTEM COMPONENTS SUPPORTING TECHNOLOGIES 73

77 Focus on Supporting Technology 1. Interoperability and compatibility 2. Technology support 3. Technology standards 4. Broad-based requirements 5. Strategic planning and R&D 74

78 SYSTEM COMPONENTS ONGOING MANAGEMENT & MAINTENANCE 75

79 System Maintenance Coordinated through State OES SEMS SEMS Advisory Committee SEMS Technical Group Coordination with Federal Government NIMS Integration Center (NIC) Both maintenance systems will monitor through Lessons learned Application of “best practices” 76

80 NRP (National Response Plan) (National Framework) Predicated on NIMS Integrates and aligns all of the Federal special-purpose emergency response plans into one structure. Interfaces Federal response with State, Tribal, Local governments, NGOs and private enterprise 77

81 CONCLUSION This course integrates the Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS) into a single course.This course integrates the Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS) into a single course. The material used in this course is extracted from the SEMS Approved Course of Instruction (ACI) and the NIMS IS-700 course.The material used in this course is extracted from the SEMS Approved Course of Instruction (ACI) and the NIMS IS-700 course. 78


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