1. APT & Classified Council

2.  Survey objectives and conception:  Solicit employee feedback to generate agendas  Use data to inform the governance process  Approvals:  Office of Research & Graduate Studies (exempt from IRB)  Executive leadership at UAA  Administration

3.  Criteria:  Brief  Qualitative and quantitative components  Assess satisfaction and ascertain priorities  13 items rated on a 1-5 Lickert Scale  Employees select top 3 priorities from the same list  Free responses

4.  July & August, 2012 administration  Invitation to participate sent out via dynamic listserv to all classified and exempt employees  Approximately 1300  353 responses  27% response rate

5.  Quantitative analysis:  Metrics of central tendency  T-test analyses  Qualitative analysis:  Categorical identification  Inform and give meaning to the quantitative findings

10. SATISFACTION RATING (LOW TO HIGH)  Healthcare  Parking  Governance & I. Decision- Making  Compensation  Communication  Professional Development  Facilities  Workplace Culture  Diversity  Retirement  Leave Benefits  Safety  Tuition Waiver PRIORITY RANKING (HIGH TO LOW)  Healthcare  Compensation  Workplace Culture  Communication  Governance & I. Decision- Making  Professional Development  Retirement  Leave Benefits  Tuition Waiver  Safety  Parking  Diversity  Facilities

11.  Healthcare  Satisfied with plan, dissatisfied with cost  Cost increases disproportionate to salary adjustments  Ongoing support for wellness programs  Compensation  Request for merit and step increases  Clear process to audit jobs to ensure appropriate grade assignments  Professional development  Mentoring  Increased opportunities  Inter-departmental communication and exchanges

12.  Communication  Better communication between MAUs and community campuses  Transparency from administration and governance  Direct communication from administration rather than “trickling down” through Deans & Directors  Ongoing opportunities to participate in surveys  Leave benefits  Request to combine annual and sick leave  Additional cash-in options  Parking  Cost  Space

13.  Unbiased /external grievance process  Supervisor evaluations  Changes to leave accrual and cash-out options  Workload & staffing

14.  Agenda development & planning  Ongoing communication  With staff  With administration  Between campuses & departments  Continued assessment