Presentation on theme: "Labour Relations, Collective Bargaining and Contract Administration"— Presentation transcript:
1 Labour Relations, Collective Bargaining and Contract Administration HRMLabour Relations, Collective Bargaining and Contract Administration
2 Labor management relations the ongoing economic and social interactions between labor unions and management in organizations.
3 labor union An officially recognized Association of employees practicing a similar trade or employed in the same company present a united front and the collective voice in dealing with management.Pros and cons
4 Labor relations strategy (LR) An organization’s overall plan for dealing with unions, which sets the tone for its union management relationships
5 Union acceptance strategy A labor strategy based on management’s view that the union is the legitimate representative of the company’s employees
6 Union avoidance strategy A labor relations strategy based on management’s preference to operate in a non-union environment. There are two possible approaches: unions substitution or union suppression
7 Union substitutionA union avoidance strategy that involves removing the incentives for unionization by ensuring the needs of employees are met.
8 union suppression approach A union avoidance strategy involving the use of hardball tactics, which may or may not be legal, to prevent unions from organizing the firm’s employees or to get rid of an existing union
9 Labor relations boardThe legally recognized body in every Canadian jurisdiction (except Quebec) responsible for interpreting, administering, and enforcing the labor relations legislation. In Quebec, a labor court of 20 commissioners perform similar functions
10 The purpose of Canadian labor laws there are two general purposesto set common rules for fair negotiationsTo ensure the protection of public interest by preventing the impact of labor disputes from inconveniencing the publicProtection of the public interest- police officers hospitals employees and firefighters are denied the right to strike in most jurisdictions
12 Sample QuestionStudies show that unions _____ employee turnover and ______ the productivity of workers:a) Increase; increaseb) Increase; decreasec) Decrease; increased) Decrease; decreaseAnswer = C12
13 Legislation Canada Labour Code Provincial/Territorial Labour Relations ActsCertificationBargaining in good faithDispute resolutionUnfair practicesRestrictions on strikesUnion securityLabour relations boards13
14 LR – Essential Elements UnionizationStructurePhilosophyCertificationProcessCollective BargainingAgreement AdministrationDispute resolution14
15 LR – Terminology Some include: Bargaining Agent Business Agent Business UnionismCraft UnionRand FormulaUnion Acceptance StrategyUnion Avoidance StrategyUnion Suppression ApproachUnion SubstitutionYellow Dog Contract15
16 Response to Organizing Drive Factual and lawful informationProhibit distribution of materials during work hoursBusiness as usualNo unplanned enhancementsTIPS: No Threats, Intimidation, Promises or SpyingCertification process follows the organizing drive16
17 LR – More Terminology Some include: Bargaining Zone Concessionary BargainingDistributive Bargaining p359Interest-based BargainingPattern BargainingFinal Offer ArbitrationInterest ArbitrationRights ArbitrationMediationConciliationWhipsaw17
20 Sample QuestionWhich of the following is not a good suggestion to follow in negotiations:a) Start with easy issuesb) Enlist the support of the conciliator or mediatorc) Settle quickly and efficientlyd) Stress past progressAnswer = C20
21 Union Security Closed Shop Union Shop Modified Union Shop Management Rights clauseRand FormulaOpen Shop21
22 Grievance HandlingInvestigate each case as if it might lead to arbitrationWrite short answersKeep an open mindCollect factsInvolve the shop stewardVisit and inspect work areaReview previous complaintsIdentify past practicesFollow policy and agreement22
23 Sample QuestionThe type of arbitration most likely to be used to settle grievances is:a) Final offer arbitrationb) Binding arbitrationc) Interest arbitrationd) Expedited arbitrationAnswer = b23
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