1. Rentals By Mark “ Making your NEEDS our PRIORTIES.”

2. Rentals By Mark Rentals By Mark can guide you through all aspects of renting your property. We strive to give the best customer experience through our friendly and knowledgeable staff and the use of the latest industry technology. We can customize your property management needs so you are involved as much as you see fit in your investment.

3. Our Mission “To consistently provide our clients with the professionalism and knowledgeable level of service that they deserve and expect. Such that they will be confident in our abilities and enjoy the experience of working with Rentals By Mark.”

4. Marketing Extensively research the rental market in your property’s area to advise you of conditions that will affect the marketability. Rent Match: We have a system to show you rental rates for similar properties in the area. Which will maximize revenue and fill your vacant home faster.

5. Marketing Cont. Aggressively market your property utilizing the latest technology in the industry. Advertise across multiple rental websites including Zillow, Trulia, and many more! Advertise your property on the SW FL MLS for maximum exposure to other Realtors.

6. Tenants We will qualify potential tenants with extensive local, state, and national background, criminal, and credit checks as well as check their rental history and verify their income and employment. All credit checks are done through Experian, one of the three major credit reporting services in the nation. Online applications make it easy for potential tenants to apply. Tenant Portals: Tenants can pay rent directly through our website or on their smart phones, helping to avoid late rent payments. Tenants can also request maintenance requests though their tenant portal, which helps keep accurate maintenance records and timely maintenance services.

7. Legal Contracts and Forms We strictly adhere to the “Florida Residential Landlord and Tenant Act” to minimize exposure to unfound claims against all parties. (Copies of contracts and forms available upon request) We utilize contracts and forms approved by the Florida Association of Realtors as well as The Rules Regulating the Florida Bar. (Rule 10-1.1b) for both owners and tenants for maximum protection in case of litigation.

8. Home Maintenance You can feel comfortable knowing our operations manager has an extensive background in construction and property management. He has a unique ability to recognize and assess situations and conditions of your property to minimize or maximize the situation to benefit you the owner. We will maintain and repair your property using only qualified, licensed and insured vendors and service providers. Schedule regular visits to your property while vacant, lease renewal walkthroughs and general inspections to make sure your property is in good condition. The tenants have an online portal as well as a 24 hour hotline that they can request maintenance services quickly ensuring a timely response which prevents further damage or problems with your property.

9. Owners We can develop a custom Property Management Solution that best suits your needs, desires and your property. We will maintain open and active communication with you the owner. Owner Portals: With our online owner portals there is no need for keeping track of all your files! Our owner statements can be sent via email and all files and invoices are stored in the owners portal for your convince. Easily find past information on your property. Direct Deposit: We have the ability to direct deposit all owners checks. No waiting for your check in the mail! Owner 1099’s: We will send you a 1099 each year to help expedite your taxes.

10. What You Can Expect From Us We will give you honest unbiased input on how to make your property stand out to become more desirable than other available properties in your market range and area. Collection of monthly rents ad disbursements to owners and vendors. Procurement Only services available Complete Realty Solutions is a full service Real Estate Brokerage. We can help you buy and sell income properties as well as personal homes.

11. In Conclusion By letting Complete Realty Solutions and Rentals By Mark manage your property you can be confidant that your property is getting the attention that it needs while receiving the highest return possible on your investment. It is our hope that the management/sale of your property will have gone as smoothly as possible for you, that you will feel comfortable calling us in the future with any real estate related questions and you would be delighted to refer your family, friends and colleagues who are in need of real estate services.

12. Rentals By Mark 12553 New Brittany Blvd #32 Ft. Myers, FL 33907 239.292.0454 Cell Mark@RentalsbyMark.com