Presentation on theme: "Strong Enough to Care Enough"— Presentation transcript:
1 Strong Enough to Care Enough Linda Matzigkeit, Chief Administrative OfficerChildren’s Healthcare of Atlanta
2 What we’ll cover today Our journey toward a people-focused culture The role of internal marketing and communicationsOur ever-evolving quest to be innovative
3 Who We Are Today 3 Hospitals 529 licensed beds - Egleston- Hughes Spalding- Scottish Rite529 licensed beds20 neighborhood locations1,700 physicians on medical staffMore than 8,200 employeesAcademic affiliations with Emory, Georgia Tech, and MorehouseMore than 850,000 patient visits last year, from all 159 counties in Georgia3
4 Mission, Vision & Values To make kids better todayand healthier tomorrowVisionBest Care … Healthier KidsValuesCare about PeoplePassionate about KidsDedicated to Better
6 Our journey toward a people-focused culture Where we’ve come fromOur journey toward a people-focused culture
7 Question we get asked the most… How do you get on Fortune’s list of 100 Best Companies to Work For?
8 Question we get asked the most… How do you get on Fortune’s list of 100 Best Companies to Work For?Question to really ask…How do you build an organization thatpeople would choose to work atover any other?
9 Not Enough Talent + No Plan = Concern Our Starting Point: 2002Not Enough Talent + No Plan = Concern
10 Our Starting Point: 2002 Metrics Retention System 83% RN 85% Vacancy System 5% RN 7%