Presentation is loading. Please wait.

Presentation is loading. Please wait.

Strong Enough to Care Enough Linda Matzigkeit, Chief Administrative Officer Children’s Healthcare of Atlanta.

Similar presentations


Presentation on theme: "Strong Enough to Care Enough Linda Matzigkeit, Chief Administrative Officer Children’s Healthcare of Atlanta."— Presentation transcript:

1 Strong Enough to Care Enough Linda Matzigkeit, Chief Administrative Officer Children’s Healthcare of Atlanta

2 What we’ll cover today 1.Our journey toward a people-focused culture 2.The role of internal marketing and communications 3.Our ever-evolving quest to be innovative

3 Who We Are Today 3 Hospitals - Egleston - Hughes Spalding - Scottish Rite 529 licensed beds 20 neighborhood locations 1,700 physicians on medical staff More than 8,200 employees Academic affiliations with Emory, Georgia Tech, and Morehouse More than 850,000 patient visits last year, from all 159 counties in Georgia 3

4 Children’s Healthcare of Atlanta Mission, Vision & Values 4 Mission VisionValues To make kids better today and healthier tomorrow Best Care … Healthier Kids Care about People Passionate about Kids Dedicated to Better

5 Children’s Healthcare of Atlanta Strong Enough to Care Enough 5

6 6 Our journey toward a people-focused culture Where we’ve come from

7 Children’s Healthcare of Atlanta Question we get asked the most… How do you get on Fortune’s list of 100 Best Companies to Work For? 7

8 Children’s Healthcare of Atlanta Question we get asked the most… How do you get on Fortune’s list of 100 Best Companies to Work For? 8 Question to really ask… How do you build an organization that people would choose to work at over any other?

9 Children’s Healthcare of Atlanta Not Enough Talent + No Plan = Concern 9 Our Starting Point: 2002

10 Children’s Healthcare of Atlanta Our Starting Point: 2002 Metrics Retention System83% RN85% Vacancy System5% RN7% 10

11 Children’s Healthcare of Atlanta The Ten-Year Journey 2002 – 2003 Build Infrastructure 2004 – 2005 Alignment & Execution 2006 – 2008 Execution & Innovation – 2012 Refinement & Listening

12 Children’s Healthcare of Atlanta 1 Align the employees’ and the organization’s needs Our Goals 2 Deliver a relevant Employee Value Proposition 3 Develop a People Strategy 12

13 Children’s Healthcare of Atlanta – 2003 Build Infrastructure & Clarify Employee Value Proposition

14 Children’s Healthcare of Atlanta People Program Alignment 14 Alignment & Execution Leadership 2004 – 2005

15 Children’s Healthcare of Atlanta 15 Internal Marketing and Communications

16 Children’s Healthcare of Atlanta 16 Internal Marketing and Communications People Programs Communications Employee Experience

17 Children’s Healthcare of Atlanta Listening to our patients and families 17

18 Children’s Healthcare of Atlanta 18 Internal Marketing and Communications

19 Children’s Healthcare of Atlanta Strong Enough To Care Enough Working Mothers First Year Nursing Experience Execution & Innovation – 2008

20 Children’s Healthcare of Atlanta Refinement & Listening – 2012 Financials “People First” Vision Possible

21 Children’s Healthcare of Atlanta Strong4Life: Focusing on Our People 21

22 Children’s Healthcare of Atlanta Mission: Slimpossible 22

23 Children’s Healthcare of Atlanta Strong4Life: Focusing on Our People 23

24 Children’s Healthcare of Atlanta Metrics that matter 24 Retention System RN Vacancy System RN % 85% 5% 7% 2013 YTD 92% 94% 3%

25 Children’s Healthcare of Atlanta Take the time to CELEBRATE 25

26 Take time to CELEBRATE! 26 Leadership

27 Children’s Healthcare of Atlanta Recognized as Employer of Choice 27

28 Children’s Healthcare of Atlanta The Journey Continues 2013 – forward Continued improvement

29 Children’s Healthcare of Atlanta Thank You!


Download ppt "Strong Enough to Care Enough Linda Matzigkeit, Chief Administrative Officer Children’s Healthcare of Atlanta."

Similar presentations


Ads by Google