1. Medical Library Computing Staff Supporting Web-Based NBME Exams Selim Hascelik Assistant Director of Library Computing and Systems hascelik@bu.edu August 13, 2013

2. Agenda Blacklisted items for NBME web-based exams Technical Support activities prior to exam and on exam day Proctor role on exam day Proctor Workshop: Disabling Blacklisted items Questions

3. Blacklisted items 10 items are identified so far Most Occurrences >> Real Player software, more than 80%, (recordingmanager.exe) 9 other identified items with less occurrences on both PC and Mac environments

4. Technical Support activities prior to exam and on exam day Real Player program has been uninstalled Exam Compatibility Check (“Prior to Test Day”) Secure Browser (“On Test Day”) is downloaded when Chief Proctor provides the Exam URL and Start-up Code* Secure Browser includes a function that can detect any Blacklisted items Library staff will assist proctors to disable Blacklisted items detected on Proctor’s workstation *Start-up Code changes every 15 minutes

5. Proctor role on exam day Proctors and students should arrive 30 minutes before the exam start time 30 minutes preparation period is needed to allow sufficient time for check-in and to disable any blacklisted items for a problem free exam launch Standard procedure recommended by NBME

6. Proctor role on exam day Proctors should announce that all students have to wait before launching the exam until everyone can successfully sign-in Distractions occur if support staff must walk around the room disabling blacklisted items

7. Proctor Workshop If a Blacklisted item is detected, an alert will display on both the examinee’s and the Proctor’s workstations 45 minute Proctor Training Workshop

8. Clerkship Director(s)/Coordinator Ambulatory Medicine: Dr. Thomas Barber and Dr. Suzanne Sarfaty/Coordinator: Cleon Ryland Family Medicine: Dr. Miriam Hoffman/Coordinator: Florence LaForest Geriatrics: Dr. Lisa Norton/Coordinator: Jill Whitney Internal Medicine: Dr. Warren Hershman/Coordinator: Britt Simonson Neurology: Dr. Anna Hohler/Coordinator: Dianna Gromczynski Obstetrics & Gynecology: Dr. Jodi Abbot/Coordinator: Makeba Kent Pediatrics: Dr. James Moses/Coordinator: Lillian Eichorn Psychiatry: Dr. John Otis/Coordinator: Kristen Paiva Radiology: Dr. Christina Lebedis/Coordinator: Heather Griffin Surgery/Surgical Subspecialties: Dr. Jane Mendez/Coordinator: Myriam Castagne  Departments providing web-based NBME exams

9. Questions?