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CI Basics Super Sponsor DMAIC The Value Stream 6σ6σ
Anything the customer is willing to pay for with their time or money
What is Value?
In general, this set of CI tools is more statistically based
What is Six Sigma?
Anything that does not meet the customer’s expectation
What is a defect?
CI toolbox with tools to remove obstacles to the flow of material and information
What is Lean?
The five step workplace organization method
What is 5S?
Processes that include steps where value is created
What is the Value Stream
The DMAIC phase where a charter is written
What is Define?
CTQ’s or CTQC’s
What are Critical to Quality Characteristics?
A clear, unambiguous, description expressed in objective, measureable terms
What is an Operational Definition?
Asking “Why” five times is used in this DMAIC phase
What is the Analyze phase?
What DMAIC stands for
What is Define, Measure, Analyze, Improve & Control?
We develop a charter in this phase
What is the Define phase?
Analytical tools are used in this phase to dissect the root cause of process variability and separate the vital few inputs from the trivial many
What is the Analyze phase?
This phase turns analysis into action
What is the Improve phase?
This phase verifies the results and consolidates the gains
What is the Control phase?
A high level map that breaks a process down into five categories
What is a SIPOC map?
These maps are data rich and include process time and lead time as critical metrics
What are Value Stream Maps?
This map type shows the many actors and handoffs in a process
What is a Functional or Swim- lane map?
This form of waste is idle time created when people wait for people, people wait for machines, and machines wait for people
What is the waste of waiting?
This form of waste is any excess movement of people or machine needed to produce goods or services just in time
What is the waste of motion?
This is the primary purpose of Six Sigma
What is reduce variation and defects?
On a Cause and Effect diagram, the “x” represents these
What are process inputs?
When a process is operating at a six sigma level, it experiences no more than this number of defects
What is 3.4 defects per million opportunities?
Sharing best practices and lessons learned is a critical part of this DMAIC phase
What is the Control phase?
DPMO means this
What is defects per million opportunities?
Lean Six Sigma Knowledge of Lean 6σ Tools can help you in your daily work.
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Paul Prunty The 7 Basic Quality Tools ~ The DMAIC Process Continuous Improvement and … To a hammer, everything’s a nail … How many tools do you have in.
McGraw-Hill/Irwin Copyright © 2011 The McGraw-Hill Companies, All Rights Reserved Six-Sigma Quality Chapter 9.
Dr. Ron Lembke SCM 462. Financial return Impact on customers and organizational effectiveness Probability of success Impact on employees Fit.
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Customer Expectations Standards Certifications Inspections Packaging Others.
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