Presentation on theme: "Project Storyboard Template"— Presentation transcript:
1 Project Storyboard Template Visit GoLeanSixSigma.com for more Lean Six Sigma Resources
2 For example: Control Chart (split before & after) or box plot. Executive SummaryProject Start:Project End:Project WinsImproved <primary metric> from _____ to _____<Describe project’s impact – client experience, efficiency, employee, financial><Insert 1-2 compelling project insights>Insert Charts HerePrimary metric before & afterRoot Cause AnalysisFor example: Control Chart (split before & after) or box plot.DMAIC Approach<This section should include how you identified actual root causes – reference key tools><Include description of how you drove change>Context<Insert information to explain why we care about this business problem>
3 Operational Definitions Add 5 to 7 operational definitions that are key to understanding your project; put additional definitions in the appendix at the end of this presentationList in alphabetical orderCheck that your definitions are accurateIf using acronyms, state what the acronym means in addition to providing the operational definition
4 DefineYour goal here is to communicate a concise “story” of what you accomplished and learned from the Define phase as you focused your project on key goals.Likely Topics:Voice of customerBaseline data and performance to customer expectationsProject CharterLikely Tools:VOC Data AnalysisHigh level map – SIPOCDetailed level map – Swimlane or Value Stream
6 Voice Of the CustomerThink about the following elements of Define for your project:Who is the customer of your project?What is the VOC (Voice Of the Customer?)Is your project process driven, data driven or both?If applicable, what kind of map will you attempt to create for your project?
7 Process MapSelect one of the following templates to use for your process map.Delete the other maps that are not used from your project storyboard template.
11 MeasureYour goal here is to communicate what you accomplished and learned from the Measure phase, when you created a baseline understanding of the process performance.Likely Topics:Approach to data collection (Who measured, how long days? weeks?, when was it measured?)Approach taken to validate that data was accurateData collection sheet sample (what data was collected)Baseline Measure (How bad was it?)Comparison of baseline measure to the goal
12 Baseline Data Capture Questions to ask: What is your baseline measure? Do you have historical data available?How will you capture the data?
13 Sample Baseline Measure Chart State conclusions here.
14 AnalyzeYour goal here is to communicate key learnings from the Analyze phase, as you determined root cause.Likely Topics:Approach to process analysis and key insightsApproach to data analysis and key insightsRelationships between potential X’s and YDocumentation of prioritized root causesLikely Tools:Cycle time analysis – wait time vs. work timeValue add/non-value add analysisGraphs that show relationships or findings (e.g. box plot, pareto, histogram, run chart, bar chart)
17 Hypothesis StatementReview your list of possible X’s for your Black Belt project. Write at least one hypothesis statement including a null hypothesis and an alternate hypothesis. NULL: ALTERNATE:
18 Analyze Chart Proving Hypothesis State conclusions here.
19 ImproveYour goal here is to communicate a concise story of what you accomplished and learned from the Improve phase.Likely Topics:Description or illustration of your solutionsApproach to prioritizing and selecting solutions that eliminated root causesImplementation plan and resultsProcess Change SummarySolution and Root Cause matrixShould-be of Future State process map
20 Baseline & Improvement Data Comparison Baseline Data ChartImprovement Data Chart
21 ControlYour goal here is to communicate what you accomplished and learned from the Control Phase, as you transitioned your solution to the day-to-day business operation.Likely Topics:Demonstrate improved process performance over baselineDemonstrate sustained improvementDescribe the control plan that ensures the gains are maintained over the long term, including response plansDocumentation and standardization of improved processesResponse PlanControl plan to show ongoing monitoring
22 Monitoring Plans Answer the following questions where applicable: What are the key process measures for this process?How and where will the process be monitored for performance?How will we continue to monitor the Y measure?Who will monitor and when?What kind of communication needs to take place and between whom?Are there leading or lagging indicator measures that need to be monitored?
24 Response PlansAnswer the following questions where applicable to apply preventive planning:What could go wrong?How would we respond — contingency?Who would be responsible?Set “trigger” levels for measuresWhat would warrant a response?