1. I n t e g r i t y - S e r v i c e - E x c e l l e n c e 1 Press Kit II: Unit Effectiveness Inspection (UEI) SAF/IGI Office of The Inspector General 24 June 2013

2. I n t e g r i t y - S e r v i c e - E x c e l l e n c e UEI Basics What is the UEI? One of the new Air Force Inspection System (AFIS) levels of inspection—all-inclusive picture of unit overall effectiveness UEI conducted by MAJCOM/IG to assess Wing/Wing-equivalents Continual evaluation of unit performance – “photo album vs. snapshot” UEI inspection period begins immediately after previous UEI report Major Graded Areas (MGA) Managing Resources Leading People Improving the Unit Executing the Mission 2

3. I n t e g r i t y - S e r v i c e - E x c e l l e n c e Structure of Unit Effectiveness Inspection (UEI) and CC’s Inspection Program (CCIP) 3 These are the 4 Major Graded Areas and sub-areas for the UEI and wing CCIP Commanders can tailor the methods, scope and depth with which their IGs inspect these areas based on the unique missions and operating environment of each wing

4. I n t e g r i t y - S e r v i c e - E x c e l l e n c e How It Will Work 4 the Wing IG So the Wing IG builds an inspection plan, that requires to inspect the wing’s execution of XP ’s plans Wing CC wants these Then the XP works with SMEs across the wing so he directs XP to build plans to direct & synchronize the wing’s muscle movements to produce these required capabilities Mission Assurance Many threats Command & control Deploy AEF Airmen Execute primary mission(s) and exercises, But the Wing IG is not responsible for the wing’s plans or teaching the wing how to execute them or fixing the problems they find and the finds and reports deficiencies to the Wing IG Wing CC or prepping for an inspection Capabilities to build, brief and publish these wing plans Then the Wing CC asks and MESLs & SOEs, and Exercise Controllers and injects Catalyst inspectors and this OODA loop starts again who asks Gp/CCs to do RCA, and fix the problems and improve. Return to main brief Return to main brief

5. I n t e g r i t y - S e r v i c e - E x c e l l e n c e MGA 1 Drilldown 5 Dual-purpose inspection HAF/MAJCOM staff grade: -Is the unit resourced at the level prescribed by HHQ? -Is that level of resourcing adequate for the actual mission? Unit grade: -Is the unit a good steward of scarce resources, including Airmen’s Time?

6. I n t e g r i t y - S e r v i c e - E x c e l l e n c e MGA 2 Drilldown 6 AFI 36-3401 Mentoring Resiliency -Comprehensive Airmen Fitness (CAF) Pillars: -Physical -Mental -Spiritual -Social CSAF Health and Wellness Incorporated concepts

7. I n t e g r i t y - S e r v i c e - E x c e l l e n c e MGA 3 Drilldown 7 CJCS White Paper: Mission Command -Commander’s intent -Trust but verify -“White space” -Micromanagement AFI 90-901 Operational Risk Management Baldrige criteria -Workforce focus -Customer focus Root Cause Analysis (8-step) Incorporated concepts

8. I n t e g r i t y - S e r v i c e - E x c e l l e n c e MGA 4 Drilldown 8 Mission-Assurance Command and Control -All-risk, all-hazard continuity planning -Applies to ALL Wings, FOAs, DRUs -Communications outages -Unit recall rosters Incorporated concepts Primary mission -“Do it today” mission -Expeditionary mission -Applies to ALL Wings, FOAs, DRUs

9. I n t e g r i t y - S e r v i c e - E x c e l l e n c e UEI Execution Continuous Evaluation via all available unit performance data Wing-reported data (FAM databases) Self Assessment Checklists (enabled through MICT data) Internal & External inspection results Limited & no-notice observation of real-world and/or local readiness & surety exercises Pre-visit Surveys: 90 days prior to on-site visit IG will administer a survey to capture data relevant to the four UEI MGA’s On-Site Inspection Sample unit per MAJCOM Sampling Strategy to validate & verify CCIP Independently assess unit effectiveness IG will conduct Airmen-To-IG Sessions (ATIS) Collect data through individual and group discussions 9

10. I n t e g r i t y - S e r v i c e - E x c e l l e n c e On-site IG visit Done in ~ 1 week UEI Flow: Photo Album vs. Snapshot 10 To Unit CC & MAJCOM CC UEI Report Begin new UEI

11. I n t e g r i t y - S e r v i c e - E x c e l l e n c e Continual Eval Data collected continually from multiple sources: FAM analysis of MICT data (Wings conduct ~ One CCIP/month) IG analysis of MICT data IG observation of Wing exercise/training events and real world ops MAJCOM HQ Battle Rhythm (FAMs & IG personnel) Monthly – FAMs analyze MICT data and other functional metrics Quarterly – IG-led Inspection Working Group Members include Wing IGs and Deputy Directors Semi-Annual – CV-led Inspection Council Members include Wing CCs, HQ Directors & Special Staff Opportunities for IG to inspect unit’s mission execution Small teams to inspect exercises, deployments & real-world operations Inspect ALL units’ mission execution: doing it now or ready to do it 11

12. I n t e g r i t y - S e r v i c e - E x c e l l e n c e UEI Survey Objectives: Capture anonymous, candid, representative sample of wing attitudes, beliefs and opinions related to the UEI MGAs Help shape and focus IG’s on-site UEI visit Approx 140 questions related to the 4 MGAs Includes basic demographic data to disaggregate down to the squadron level while keeping survey anonymous MAJCOM may add up to 5 questions to end of survey Responses may be: Yes, No Likert scale (Strongly Agree, Agree, etc.) Multiple choice Open ended 12

13. I n t e g r i t y - S e r v i c e - E x c e l l e n c e Airmen-To-IG Sessions (ATIS) Composed of two collection methods Focus Groups Interviews Gathers Airmen’s perceptions, attitude, and beliefs ATIS Groups (ATIS-G) 3 Questions: Quality of Work Life, Quality of Home Life, and “if you could change anything in the AF, what would it be?” 10-15 personnel (optimal 12) 3-person Teams: 1 Facilitator, 1 “white-boarder”, 1 note-taker One Hour in duration, highly scripted ATIS Interviews (ATIS-I) Facilitator, Note taker and interviewee One Hour in duration 13

14. I n t e g r i t y - S e r v i c e - E x c e l l e n c e ATIS Groups Different Focus Group Audiences Separate Groups Junior Enlisted (E-4 and below)6 Mid Level Enlisted (E-5/6)5 Senior Enlisted (Top Three)4 E-9s1 Company Grade Officers5 Field Grade Officers4 Spouses (various grades)4 Lower Level Civilians (GS09 and below)3 Higher Level Civilians (GS10 and above)2 Commanders1 35 Each group consists of 10-15 participants, 1 IG facilitator and 3 IG recorders 14 Notional

15. I n t e g r i t y - S e r v i c e - E x c e l l e n c e ATIS Interviews Individual Interviews AudiencesSeparate Interviews Wing CC1 Wing CV1 Wing CEM1 Ops GRP CC and One other GRP CC2 At least one SQD CC from each GRP4 Two GRP Senior Enlisted2 Four SQD Shirts4 Two Lower Level Civilians2 Two Higher Level Civilians2 Four random Spouses4 Six random E4 and below 6 29 15 Notional

16. I n t e g r i t y - S e r v i c e - E x c e l l e n c e CCIP val/ver: Risk-based Depth and Scope 16 Wing CCIP MAJCOM IG Functional Inspection s Core Samples Tailored Samples CCIP Val/Ver IG will develop a risk-based sample strategy to validate and verify each CCIP Purpose Purpose: Help Wing CC reduce risk of undetected non-compliance Consequences of undetected non-compliance SecAF & CSAF MAJCOM CC TIG and MAJCOM IG HAF Functional Authorities and FAMs MICT data and other metrics Wing CC’s Inspection Reports Maturity and reliability of CCIP Inspection resource availability Consequences of undetected non-compliance SecAF & CSAF MAJCOM CC TIG and MAJCOM IG HAF Functional Authorities and FAMs MICT data and other metrics Wing CC’s Inspection Reports Maturity and reliability of CCIP Inspection resource availability Inputs Optimum scope, depth and methodology Tailored sample areas Team composition Inspection schedule of events Optimum scope, depth and methodology Tailored sample areas Team composition Inspection schedule of events Outputs Maturity Scope/Depth of Compliance Inspection

17. I n t e g r i t y - S e r v i c e - E x c e l l e n c e Task Eval, Audit & Observation Risk-Based Sampling Strategy across the 4 MGAs using notice and no-notice methods Task Evals Audit Observation Pulling threads based on ATIS and observations 17

18. I n t e g r i t y - S e r v i c e - E x c e l l e n c e Notional UEI Report 18 Photo album vs. snapshot Inspection of mission execution throughout the inspection period Congruence between UEI and CCIP allows val/ver of wing CCIP RCA on this assessment and correlation with MI will provide useful data for MAJCOM/CC & staff, and for CSAF & HAF

19. I n t e g r i t y - S e r v i c e - E x c e l l e n c e UEI: to sub-sub MGA 19

20. I n t e g r i t y - S e r v i c e - E x c e l l e n c e Key Takeaway 20 MAJCOM/IG conducts this

21. I n t e g r i t y - S e r v i c e - E x c e l l e n c e Questions? 21