2Agenda Welcome & Chair’s Remarks Small Business Conference Update Management of Change UpdateThreat Intelligence and Information Sharing Forum UpdateYoung Professionals Council UpdateSmall Business Alliance UpdateCollaboration & Transformation SIG UpdateProgram –“The Road to Innovation: The Igniting Innovation Winners Tell About Their Journeys”Networking Reception – Salon 6-8
3Welcome and Chair Remarks Dan ChenokRick HolgateWelcome to our first meeting since May!
42015 Partners Program Government Ali Ali Federal Bureau of InvestigationJanine Gray Ashbey General Services AdministrationSam Clark General Services AdministrationTom DeBiase Department of Homeland SecurityIsaac Hernandez Federal Energy Regulatory CommissionDebbie Hren General Services AdministrationYvette Jenkins Department of Homeland SecurityTerrance King Department of Homeland SecurityJay Loggins Department of AgricultureWillie Mills General Services AdministrationJim Piché General Services AdministrationAntoine Salloum Department of Homeland SecurityMaria Soler General Services AdministrationKathy Spainhower Defense Acquisition UniversityKevin Wince General Services AdministrationStephen Yuter Department of Health and Human Services
52015 Partners Program Industry Diane Ashley Lockheed MartinBrian Brennan Pragmatics, Inc.Ella Fitzgerald Accenture Federal ServicesBrian Fourr Dev Technology GroupDerry Goberdhansingh E3 Federal SolutionsTracy Hudak Kearney & CompanyCandice Ling CGI FederalCarolyn Marsh IBMAmy Pfaff Beacon Associates, Inc.Denise Pirnia PrimescapeChristy Sanders Knight Point SystemsDonnie Scott HP Enterprise ServicesMatt See CACIBadri Sriraman Karsun Solutions, LLCGail Tedesco Rigil CorporationSteve Zerkle Symantec
62015 Partners Program Leadership Team Government: Chair: Vaughn Noga Environmental Protection Agency Vice Chair: Mike Donaldson General Services Administration Vice Chair Denise Wofford Library of Congress Industry: Chair: Sundar Vaidyanathan Karsun Solutions, LLC Vice Chair: Brian Kendrick Vice Chair: Liz Renninger CGI Federal
7Welcome New Members Russell Reynolds Associates Hard Light Consulting GroupInfineraNutanixDatawiz CorporationExtreme NetworksBRTRCPathway Partners LLCACI Solutions, Inc.CrossmatchInfor SoftwareInnoCentive, Inc.
8Rabiah Sutton Industry Conference Chair Welcome to our first meeting since May!
9Small Business Conference Theme: 21ST Century RoadmapSessions on Exporting, SBIR and Transforming TechnologyFeatures this year: Opportunity Pipeline and the Emerging Technology Fair
10Small Business Conference SB Back to Basics Forum, April 15, 2015 at American Institute for ArchitectsAdvocacy Award Nominations closing March 18, 2015
11Management of Change Update Kavita KalaturIndustry Conference ChairWelcome to our first meeting since May!
12Using Innovation as an engine to drive culture changE MOC 2015: ThemeHacking Culture Through InnovationUsing Innovation as an engine to drive culture changE
13What’s in the works for MOC 2015? Pre-MOC@ MOC 2015Post-MOCMOC Sound-OffIn Progress# Tag Challenge for ideas on what track to addCOMPLETEAre you a Digital Ninja?Lookout for the surveySponsored event pre-MOCSee if we can tie-up with some of the recurring happy hour events already being organized (Cybersmoke, Monthly Mayhem)PlenariesHackathonsLeadership ToolkitMOC InteractiveThink TankLearning LoungeUn-fed Day – hear from the C-suite of companies in the commercial spaceNetworking OpportunitiesSIG EngagementForums to continue the dialog
14The PlenariesLisa Bodell is the founder and CEO of futurethink, an award-winning, internationally-recognized innovation research and training firm that helps businesses embrace change and become world-class innovators. She is also the author of the best-selling book Kill the Company: End the Status Quo, Start an Innovation Revolution. As a globally recognized expert on innovation and driving change, Bodell’s mission is to open people’s minds about the future, provoke fresh thinking around what’s possible, help people better solve problems with easy-to-use tools, and inspire action. She has helped thousands of senior leaders ignite innovation at the New York Stock Exchange, Pfizer, Google, Lockheed Martin, and many others.Mike Walsh, is the CEO of Tomorrow, a global consultancy on designing business for the 21st century. Their clients include many of the global Fortune 500. Walsh prepares business leaders for what’s next. A leading authority on the intersection of emerging technologies, consumer behavior and fast growth markets, he brings unique insights into the growing influence of new markets on breakthrough innovation and business transformation. Rather than focus on the distant future, he focuses on the next five years - scanning the near horizon for disruptive technologies and consumer innovations on the verge of hitting critical mass - then translating these into usable business strategies. He advises leaders on how to thrive in this era of disruptive technological change. His best- selling book FUTURETAINMENT, published by Phaidon was the winner of the design award by the Art Director’s Club in New York.Aaron Levie is a Co-Founder of Box and serves as its Chairman and Chief Executive Officer. Mr. Levie is a Co- Founder of Box, Inc. and has been its Chief Executive Officer since April He is the visionary behind Box's product and platform strategy, which is focused on incorporating the best of traditional content management with the most effective elements of social business software. He has spoken about content and collaboration tools at events such as Fortune Brainstorm Tech, Web 2.0, Dreamforce, Accenture Global Summit, South by Southwest, and Svase. He has been the Chairman of the Board at Box, Inc. since December 2013 and a Director since April 2005.
15Hackathons, Think Tanks & More! Hackathon TrackSessionsThe Elephant in the Room: Disrupting Status QuoIncubating a Culture of Innovation"But We've Always Done It This Way": How to Overcome Inertia to Create Catalysts for Change in Government?How to Engage a Transient, Fluctuating Workforce?Preparing for the Next Wave of Disruption: Internet of Things (IoT)The Known Unknowns: What do we need to know to implement IoT data, spending/funding, who pays)?IOT - Really? What business problems are we solving to support the Mission?IOT - Uh-oh. Are we ready to govern/secure/accredit this?Wisdom of the Crowds: Innovating from the Outside-InSolving challenges with the CrowdBring the Outside in: How to Get Started?Putting it all together - "Wisdom of the Crowds" in ActionLife in the Fast Lane: Continuous Delivery as a StrategyBuilding Credibility through Continuous DeliveryEngaging Customers during DeliveryPositioning for ChangeAdditional SessionsThink TankWhat Lies Beneath?: X-Raying Resistance to ChangeExtracting Value from the DATA ActDigital Customer and UsabilityLeadership Tool KitWhat’s the Buzz?Fear Factor: Demystifying InnovationInnovating in an Agency
16Upcoming Opportunities The Learning LoungeMeet the CIOUpcoming OpportunitiesHot TopicsHUD - ConfirmedTreasury - InvitedTBDGSA – Alliant 2Breaking Down Cloud BarriersFITARA Update
17The ASK: We need you!Participate as a panelist / subject matter expertSupport hands-on problem solving and idea generation around these topicsShare your experience, success stories and lessons learned to make these discussions ‘real’Network and learn from your cohorts
18The Details When: May 17th to May 19th,2015 Where: Hyatt Chesapeake Bay100 Heron Blvd , Cambridge, MDWhom to Contact:Government Chair: Sonny Hashmi,Industry Chair: Kavita Kalatur,
19Threat Intelligence and Information Sharing Forum Update Bob PostIndustry Conference ChairWelcome to our first meeting since May!
20Young Professionals Council Update Michael SkornyJared RowanChairsWelcome to our first meeting since May!
21Members Industry Government Co-Chair – Jared Rowan, WDA Jennifer Shreckhise, IBMMatthew Holtry, NoblisMatthew Fedorchak, E3 Federal Solutions, LLCKate Jackson, McKinsey & CompanyRyan Tran, Agile DefenseCorbin Norman, DRT Strategies, Inc.Brian Bender, Deloitte ConsultingAshley Brush, CACIGovernmentCo-Chair – Michael Skorny, GSASpencer Burns, GSASara Afayee, HHSRachel Glick, DOJDrew Fagan, DOI, IBCAngelica Eng, DHSCharles Hunter Wagner, FDICKelly Ebert Duty, GSAPhilip Harding, GSARyan Burnette, OMB
22Mission StatementThe ACT-IAC Young Professionals Council works to recruit, educate and engage young professionals and to assist in developing strategies to advance young professionals in the federal technology workplace.
24Objectives and Goals Recruit Engage with DITAP (short term) Identify skill gaps in federal IT workforce to better attract and retain appropriate talent (long term)Educate“Day in the Life” Features (short term)ACT-IAC Federal 101 Wiki Page (short and long term)EngageSIG Alignment Initiative (short term)“Seat at the Table” (long term) - Contributing to the broader ACT- IAC DiscussionMentor Program (long term)
25Young Professional Forum and Potential Activities Target date for Forum: Fall 2015Content for Forum focused on topics generated by young professionals:Bring together with senior level professionals to focus on recruiting, retaining and training young professionalsChew and chat events with senior leadersInter-agency job shadowingPartner with OMB’s Digital IT Acquisition Professional Program
26Upcoming Events and Actions Next Meeting: March 23rd at GSAQuarterly in Person Meetings with Monthly Virtual MeetingsOrganize YPC into teams based around the three pillars"Looking Ahead…Transition into Leadership”: April 16th at 5:30PM
27Small Business Alliance Kimberly PurliaIndustry Chair
28Leadership Team Alliance Chair Vice Chair, Small Business Kimberly Purlia, BRTRC Federal SolutionsVice Chair, Small BusinessJeff Shen, Red Team ConsultingVice Chair, Large BusinessBrian Green, Learning TreeExecutive Committee LeadLisa Martin, Leap Frog Solutions, Inc.ACT-IAC Professional PartnerCasey Harris
29Status of Team Projects & Plans Strategic Engagement:Liaison leads for IMAP; SIGs; Conference Planning CommitteesRefining metrics models for membership and engagementLooking at ways to work w/Ambassadors to understand member represented companiesCommunities of Interest:Socio-Economic specific projects and eventsWhite Paper projectsCoordinated events with Government partner leadsDrill down from Conference Tracks and “take-aways”Events coordinated to the SIGs and Government requests
30Events & Programs Team Straight Talk Series – 10 Sessions per year Representatives and Leads from specific Agencies including OSDBU; Procurement; Program Managers; IT Leads; Agency LiaisonModeled after the original Smack Down from previous SBC’sPanel Series – 6 Sessions per yearTopic Based; driven by governmentCoordinating across ACT-IAC offerings, SBA priorities, and Member interestNeed government leads/sponsors/panelistsNeed more volunteers: LB SBLOs?
31Events & Programs Team Matchmaking Series – 2-4 Events p/y Contract FocusedPre and Post award teaming strategiesForums – 4 Events p/yTopic / Business Area BasedConcentration on Business Growth, Engagement, & Membership ValueCoordinating with Government business leadsCEO / CXO Round Table Series – 4-6 Events p/yNew Series; product of Member feedback and Programs Committee transitionWorking with Martha P to define future requirements/sessions
32Transition Planning – Effective 1 July Rotating Leadership Positions - RecommendationsAlliance Chair: Jeff ShenCurrently Vice Chair, SB – COI TeamAlliance Vice Chairs:Brian Green: Vice Chair, LB – SE TeamVice Chair, SB – COI Team: Open PositionWill be the Candidate for Chair in July 2016Co-Chair Positions – All are openSB and LB for each TeamCollect candidates and present for selectionNew Volunteers interested in Leadership positionsCasey identifying candidates; working with Leadership team to present to EC in accordance with new Charter updates
33Collaboration and Transformation SIG Update Linda GarciaIndustry Chair
34Secure Sharing & Safeguarding Info Planning, Management, & Delivery processes to improve the strategic value of ITInnovation & Digital GovernmentEvolving the Workforce/Lines of Business/Mission Areas
35Planning, Management, & Delivery processes to improve the strategic value of IT VHA PROJECTRequest from VA, specifically VHA to identify commercial best practices for healthcare companies and non-profits around organization design, business processes, data, governance, etc.Interviewing CXO’s across these industry leadersWe will summarize our findings in a report and in an event featuring collaborative sessions between industry and government. We are well down the road with interviews, we can still use some help planning the event if you are interested in participating.
36SHARED SERVICES COMMITTEE Planning, Management, & Delivery processes to improve the strategic value of ITSHARED SERVICES COMMITTEEThe new shared services committee is very excited to be embarking on a number of new projects including one to identify business and mission processes in the “front office” that are ripe to leverage shared services. We are leveraging the flexible framework built by the financial management committee last year to identify back office functions that might benefit from shared services. We are a small group and there are plenty of opportunities to participate in many capacities, please consider volunteering for our committee.
37Contact Linda Garcia, Chair, firstname.lastname@example.org See handout for more information
38Program Panel“The Road to Innovation: The Igniting Innovation Winners Tell About Their Journeys”Moderator:Andy Robinson, ICF InternationalPanelists: Cliff Anckaitis, Department of Veterans Affairs Karl Deiotte, NCI, Inc. Carolyn Mitchell, Transportation Security Administration,Department of Homeland SecurityRon Sikes, Social Security Administration Cordell Schachter, New York Department of Transportation
39Permit Management System New York City Department of Transportation ACT-IACMarch 18, 2015Permit Management SystemIT & Telecom DivisionNew York City Department of Transportation
40Street Excavation Permit Volume is more than 450,000 a year citywide
41Overall Permit Volume is increasing 20% each year
42Permits Issued to Small Business increased by 200% since 2009
43NYCStreets Business Processes Street Excavation PermittingCapital Project Management(Outsourced)Summons ProcessingCapital Project ManagementPermit InspectionsStreet AssessmentPavement Lifecycle PlanningStreet Restoration311 Complaints & Defects
56Caring For America’s Veterans Emergency Medicine Management ToolDepartment of Veterans AffairsSyntheSys LLC
57The Mission: Emergency Care Services Improve outcomes for heart attack patientsEstablish new Emergency Medicine service lineStand up 150 safe, effective Emergency Departments (EDs) and Urgent Care Clinics (UCCs)Use existing resources
58Digital White Board: Captured during clinical workflow Emergency Medicine Management ToolThe Strategy: Digitize ED White BoardsGoalsImprove situational awareness in the EDStandardize triage methods and emergency care delivery processCapture time stamps to improve processes and better align physician resourcesWhite Board:EDcommunicationhubThis is theDigital White Board: Captured during clinical workflow
59Performance Dashboards Emergency Medicine Management ToolEmergency Medicine Management ToolEMMT Analysis ToolPerformance DashboardsNational (shown), Region, and site dashboardsStandard historical performance compared to currentTargets “operational risk”—adverse incident avoidance20+ process metrics shown horizontallyComparisons among sites across user-defined time framesColor coding and drill-downs to focus improvement effortsIssues diagnosed and fixed by front-lineFoundation for system-wide process improvement efforts
60Emergency Medicine Management Tool Risk & NoveltyEfficiency & EffectivenessCollaboration & EngagementTransferability & ScalabilityEnterprise scalable approach for front-line process improvementBrings business process management from back office to emergency care deliveryNear real-time monitoring of operational riskFoundation for identifying and sharing strong practices across the systemSharing of Emergency Medicine process and productivity metrics with all 100+ VA EDsShared fact base for engaging in improvement discussionsReduced “door to doc” patient wait time from 42 to 37 minutes (12 % reduction in 1 year)10% reduction in patients leaving without being seenNon-complex ER visit cycle time reduced to 2 hours 30 minutesEMMT is a pilot for improving overall inpatient operations managementExpansion from Emergency Departments to Urgent Care Clinics already underwayEvaluation underway in Primary and Specialty care clinics
61Collaborators VA SyntheSys National Director for Emergency Medicine Emergency Medicine Management ToolEmergency Medicine Management ToolCollaboratorsVASyntheSysNational Director for Emergency MedicineVHA Support Services CenterComprehensive Flow Management ProgramOptimizing Patient Flow & Technology GroupVHA Office of Systems RedesignHelps customers envision, design, and deploy advanced performance improvement strategiesCoordinated change across multiple dimensions Customer performance improvement is our metric for success“The Road to Innovation: The Igniting Innovation Winners Tell About Their Journeys”“The Road to Innovation: The Igniting Innovation Winners Tell About Their Journeys”This is the
63TSA Pre✓® Application Program The TSA Pre✓® application program is one of four DHS Trusted Traveler programs.TSA Pre✓™ allows low-risk travelers to experience expedited, more efficient security screening at participating U.S. airport checkpoints:Keep your shoes, belt, light jacket onLeave laptop & compliant liquids in bagAn applicant must be a U.S. citizen or Lawful Permanent Resident (LPR) and cannot have been convicted of certain crimes.Interested applicants must visit an TSA enrollment center to provide biographic information, fingerprints and valid identity and citizenship/immigration documentation.An applicant also has the option to pre-enroll online to provide basic information and make an appointment before visiting an application center. Fee is $85 for 5 year benefit.After completing enrollment, successful applicants will receive a Known Traveler Number (KTN).Once approved as eligible for TSA Pre✓™, the traveler will use their KTN when booking travel reservations via a participating airlines.
64TSA Pre✓® Application Program TSA wanted to expand the public’s access to TSA Pre✓® by launching an enrollment and prescreening process that offers U.S. citizens and Lawful Permanent Residents the ability to apply for expedited screening benefitsTSA utilized existing security threat assessment program technology and operations infrastructureLaunched in 10 months – Dec 4, 2013After just over a year of operations, TSA has enrolled nearly 1M travelers in the TSA Pre✓® application programKey to success is leveraging existing infrastructureEnrollment (technical and enrollment site operations)Vetting/Case ManagementOperations (adjudication, customer service)
65Mitigating Challenges: TSA Pre® Application ProgramMitigating Challenges:Leveraged existing contracts, using near identical scope/functionality already established for other STA populationsFee-based program – received minimal “seed money” to develop the solution <$200KThe program office relied on an established network of POCs across offices who were involved with existing security threat assessment (STA) programsSenior level backingRegular meetings to keep stakeholders apprised of status
66TSA Pre® Application Program Over 330 enrollment centers across the U.S. (35 on-airport sites)Approximately 1,000,000 travelers enrolled since Dec 2013Continue expanding number of enrollment centers on and off airportTSA expanding TSA Pre✓® lanes at airports throughout the U.S.HIAKOHWACATXARILPAVAMIGAALORMTIDNVUTWYKSOKMNIALATNKYINNCSCAZNMCONESDNDWIMONYMSWVMENHVTMARICTNJDEDCMDTPAATLLAXBNABOSCLECLTCVGDCAIADDTWDFWDENGEGINDJFKLGALASFLMCOMSPMIAMEMSLCPHXPBIRSTPITSFOSTLSNAOn-airport Enrollment Sites
67SAVE THE DATE: Next Membership Meeting April 29, 2015 Location: TBD