1. General Membership Meeting
March 18, 2015

2. Agenda Welcome & Chair’s Remarks Small Business Conference Update
Management of Change Update
Threat Intelligence and Information Sharing Forum Update
Young Professionals Council Update
Small Business Alliance Update
Collaboration & Transformation SIG Update
Program –
“The Road to Innovation: The Igniting Innovation Winners Tell About Their Journeys”
Networking Reception – Salon 6-8

3. Welcome and Chair Remarks
Dan Chenok
Rick Holgate
Welcome to our first meeting since May!

4. 2015 Partners Program Government
Ali Ali Federal Bureau of Investigation
Janine Gray Ashbey General Services Administration
Sam Clark General Services Administration
Tom DeBiase Department of Homeland Security
Isaac Hernandez Federal Energy Regulatory Commission
Debbie Hren General Services Administration
Yvette Jenkins Department of Homeland Security
Terrance King Department of Homeland Security
Jay Loggins Department of Agriculture
Willie Mills General Services Administration
Jim Piché General Services Administration
Antoine Salloum Department of Homeland Security
Maria Soler General Services Administration
Kathy Spainhower Defense Acquisition University
Kevin Wince General Services Administration
Stephen Yuter Department of Health and Human Services

5. 2015 Partners Program Industry
Diane Ashley Lockheed Martin
Brian Brennan Pragmatics, Inc.
Ella Fitzgerald Accenture Federal Services
Brian Fourr Dev Technology Group
Derry Goberdhansingh E3 Federal Solutions
Tracy Hudak Kearney & Company
Candice Ling CGI Federal
Carolyn Marsh IBM
Amy Pfaff Beacon Associates, Inc.
Denise Pirnia Primescape
Christy Sanders Knight Point Systems
Donnie Scott HP Enterprise Services
Matt See CACI
Badri Sriraman Karsun Solutions, LLC
Gail Tedesco Rigil Corporation
Steve Zerkle Symantec

6. 2015 Partners Program Leadership Team
Government: Chair: Vaughn Noga Environmental Protection Agency Vice Chair: Mike Donaldson General Services Administration Vice Chair Denise Wofford Library of Congress Industry: Chair: Sundar Vaidyanathan Karsun Solutions, LLC Vice Chair: Brian Kendrick Vice Chair: Liz Renninger CGI Federal

7. Welcome New Members Russell Reynolds Associates
Hard Light Consulting Group
Infinera
Nutanix
Datawiz Corporation
Extreme Networks
BRTRC
Pathway Partners LLC
ACI Solutions, Inc.
Crossmatch
Infor Software
InnoCentive, Inc.

8. Rabiah Sutton Industry Conference Chair
Welcome to our first meeting since May!

9. Small Business Conference
Theme: 21ST Century Roadmap
Sessions on Exporting, SBIR and Transforming Technology
Features this year: Opportunity Pipeline and the Emerging Technology Fair

10. Small Business Conference
SB Back to Basics Forum, April 15, 2015 at American Institute for Architects
Advocacy Award Nominations closing March 18, 2015

11. Management of Change Update
Kavita Kalatur
Industry Conference Chair
Welcome to our first meeting since May!

12. Using Innovation as an engine to drive culture changE
MOC 2015: Theme
Hacking Culture Through Innovation
Using Innovation as an engine to drive culture changE

13. What’s in the works for MOC 2015?
Pre-MOC
@ MOC 2015
Post-MOC
MOC Sound-Off
In Progress
# Tag Challenge for ideas on what track to add
COMPLETE
Are you a Digital Ninja?
Lookout for the survey
Sponsored event pre-MOC
See if we can tie-up with some of the recurring happy hour events already being organized (Cybersmoke, Monthly Mayhem)
Plenaries
Hackathons
Leadership Toolkit
MOC Interactive
Think Tank
Learning Lounge
Un-fed Day – hear from the C-suite of companies in the commercial space
Networking Opportunities
SIG Engagement
Forums to continue the dialog

14. The Plenaries
Lisa Bodell is the founder and CEO of futurethink, an award-winning, internationally-recognized innovation research and training firm that helps businesses embrace change and become world-class innovators. She is also the author of the best-selling book Kill the Company: End the Status Quo, Start an Innovation Revolution. As a globally recognized expert on innovation and driving change, Bodell’s mission is to open people’s minds about the future, provoke fresh thinking around what’s possible, help people better solve problems with easy-to-use tools, and inspire action. She has helped thousands of senior leaders ignite innovation at the New York Stock Exchange, Pfizer, Google, Lockheed Martin, and many others.
Mike Walsh, is the CEO of Tomorrow, a global consultancy on designing business for the 21st century. Their clients include many of the global Fortune 500. Walsh prepares business leaders for what’s next. A leading authority on the intersection of emerging technologies, consumer behavior and fast growth markets, he brings unique insights into the growing influence of new markets on breakthrough innovation and business transformation. Rather than focus on the distant future, he focuses on the next five years - scanning the near horizon for disruptive technologies and consumer innovations on the verge of hitting critical mass - then translating these into usable business strategies. He advises leaders on how to thrive in this era of disruptive technological change.  His best- selling book FUTURETAINMENT, published by Phaidon was the winner of the design award by the Art Director’s Club in New York.
Aaron Levie is a Co-Founder of Box and serves as its Chairman and Chief Executive Officer. Mr. Levie is a Co- Founder of Box, Inc. and has been its Chief Executive Officer since April He is the visionary behind Box's product and platform strategy, which is focused on incorporating the best of traditional content management with the most effective elements of social business software. He has spoken about content and collaboration tools at events such as Fortune Brainstorm Tech, Web 2.0, Dreamforce, Accenture Global Summit, South by Southwest, and Svase. He has been the Chairman of the Board at Box, Inc. since December 2013 and a Director since April 2005.

15. Hackathons, Think Tanks & More!
Hackathon Track
Sessions
The Elephant in the Room: Disrupting Status Quo
Incubating a Culture of Innovation
"But We've Always Done It This Way": How to Overcome Inertia to Create Catalysts for Change in Government?
How to Engage a Transient, Fluctuating Workforce?
Preparing for the Next Wave of Disruption: Internet of Things (IoT)
The Known Unknowns: What do we need to know to implement IoT data, spending/funding, who pays)?
IOT - Really? What business problems are we solving to support the Mission?
IOT - Uh-oh. Are we ready to govern/secure/accredit this?
Wisdom of the Crowds: Innovating from the Outside-In
Solving challenges with the Crowd
Bring the Outside in: How to Get Started?
Putting it all together - "Wisdom of the Crowds" in Action
Life in the Fast Lane: Continuous Delivery as a Strategy
Building Credibility through Continuous Delivery
Engaging Customers during Delivery
Positioning for Change
Additional Sessions
Think Tank
What Lies Beneath?: X-Raying Resistance to Change
Extracting Value from the DATA Act
Digital Customer and Usability
Leadership Tool Kit
What’s the Buzz?
Fear Factor: Demystifying Innovation
Innovating in an Agency

16. Upcoming Opportunities
The Learning Lounge
Meet the CIO
Upcoming Opportunities
Hot Topics
HUD - Confirmed
Treasury - Invited
TBD
GSA – Alliant 2
Breaking Down Cloud Barriers
FITARA Update

17. The ASK: We need you!
Participate as a panelist / subject matter expert
Support hands-on problem solving and idea generation around these topics
Share your experience, success stories and lessons learned to make these discussions ‘real’
Network and learn from your cohorts

18. The Details When: May 17th to May 19th,2015
Where: Hyatt Chesapeake Bay
100 Heron Blvd , Cambridge, MD
Whom to Contact:
Government Chair: Sonny Hashmi,
Industry Chair: Kavita Kalatur,

19. Threat Intelligence and Information Sharing Forum Update
Bob Post
Industry Conference Chair
Welcome to our first meeting since May!

20. Young Professionals Council Update
Michael Skorny
Jared Rowan
Chairs
Welcome to our first meeting since May!

21. Members Industry Government Co-Chair – Jared Rowan, WDA
Jennifer Shreckhise, IBM
Matthew Holtry, Noblis
Matthew Fedorchak, E3 Federal Solutions, LLC
Kate Jackson, McKinsey & Company
Ryan Tran, Agile Defense
Corbin Norman, DRT Strategies, Inc.
Brian Bender, Deloitte Consulting
Ashley Brush, CACI
Government
Co-Chair – Michael Skorny, GSA
Spencer Burns, GSA
Sara Afayee, HHS
Rachel Glick, DOJ
Drew Fagan, DOI, IBC
Angelica Eng, DHS
Charles Hunter Wagner, FDIC
Kelly Ebert Duty, GSA
Philip Harding, GSA
Ryan Burnette, OMB

22. Mission Statement
The ACT-IAC Young Professionals Council works to recruit, educate and engage young professionals and to assist in developing strategies to advance young professionals in the federal technology workplace.

23. YPC Three Pillars

24. Objectives and Goals Recruit Engage with DITAP (short term)
Identify skill gaps in federal IT workforce to better attract and retain appropriate talent (long term)
Educate
“Day in the Life” Features (short term)
ACT-IAC Federal 101 Wiki Page (short and long term)
Engage
SIG Alignment Initiative (short term)
“Seat at the Table” (long term) - Contributing to the broader ACT- IAC Discussion
Mentor Program (long term)

25. Young Professional Forum and Potential Activities
Target date for Forum: Fall 2015
Content for Forum focused on topics generated by young professionals:
Bring together with senior level professionals to focus on recruiting, retaining and training young professionals
Chew and chat events with senior leaders
Inter-agency job shadowing
Partner with OMB’s Digital IT Acquisition Professional Program

26. Upcoming Events and Actions
Next Meeting: March 23rd at GSA
Quarterly in Person Meetings with Monthly Virtual Meetings
Organize YPC into teams based around the three pillars
"Looking Ahead…Transition into Leadership”: April 16th at 5:30PM

27. Small Business Alliance
Kimberly Purlia
Industry Chair

28. Leadership Team Alliance Chair Vice Chair, Small Business
Kimberly Purlia, BRTRC Federal Solutions
Vice Chair, Small Business
Jeff Shen, Red Team Consulting
Vice Chair, Large Business
Brian Green, Learning Tree
Executive Committee Lead
Lisa Martin, Leap Frog Solutions, Inc.
ACT-IAC Professional Partner
Casey Harris

29. Status of Team Projects & Plans
Strategic Engagement:
Liaison leads for IMAP; SIGs; Conference Planning Committees
Refining metrics models for membership and engagement
Looking at ways to work w/Ambassadors to understand member represented companies
Communities of Interest:
Socio-Economic specific projects and events
White Paper projects
Coordinated events with Government partner leads
Drill down from Conference Tracks and “take-aways”
Events coordinated to the SIGs and Government requests

30. Events & Programs Team Straight Talk Series – 10 Sessions per year
Representatives and Leads from specific Agencies including OSDBU; Procurement; Program Managers; IT Leads; Agency Liaison
Modeled after the original Smack Down from previous SBC’s
Panel Series – 6 Sessions per year
Topic Based; driven by government
Coordinating across ACT-IAC offerings, SBA priorities, and Member interest
Need government leads/sponsors/panelists
Need more volunteers: LB SBLOs?

31. Events & Programs Team Matchmaking Series – 2-4 Events p/y
Contract Focused
Pre and Post award teaming strategies
Forums – 4 Events p/y
Topic / Business Area Based
Concentration on Business Growth, Engagement, & Membership Value
Coordinating with Government business leads
CEO / CXO Round Table Series – 4-6 Events p/y
New Series; product of Member feedback and Programs Committee transition
Working with Martha P to define future requirements/sessions

32. Transition Planning – Effective 1 July
Rotating Leadership Positions - Recommendations
Alliance Chair: Jeff Shen
Currently Vice Chair, SB – COI Team
Alliance Vice Chairs:
Brian Green: Vice Chair, LB – SE Team
Vice Chair, SB – COI Team: Open Position
Will be the Candidate for Chair in July 2016
Co-Chair Positions – All are open
SB and LB for each Team
Collect candidates and present for selection
New Volunteers interested in Leadership positions
Casey identifying candidates; working with Leadership team to present to EC in accordance with new Charter updates

33. Collaboration and Transformation SIG Update
Linda Garcia
Industry Chair

34. Secure Sharing & Safeguarding Info
Planning, Management, & Delivery processes to improve the strategic value of IT
Innovation & Digital Government
Evolving the Workforce/Lines of Business/Mission Areas

35. Planning, Management, & Delivery processes to improve the strategic value of IT
VHA PROJECT
Request from VA, specifically VHA to identify commercial best practices for healthcare companies and non-profits around organization design, business processes, data, governance, etc.
Interviewing CXO’s across these industry  leaders
We will summarize our findings in a report and in an event featuring collaborative sessions between industry and government. 
We are well down the road with interviews, we can still use some help planning the event if you are interested in participating. 

36. SHARED SERVICES COMMITTEE
Planning, Management, & Delivery processes to improve the strategic value of IT
SHARED SERVICES COMMITTEE
The new shared services committee is very excited to be embarking on a number of new projects including one to identify business and mission processes in the “front office” that are ripe to leverage shared services.  We are leveraging the flexible framework built by the financial management committee last year to identify back office functions that might benefit  from shared services.  We are a small group and there are plenty of opportunities to participate in many capacities, please consider volunteering for our committee.

37. Contact Linda Garcia, Chair, lindgarc@cisco.com
See handout for more information

38. Program Panel
“The Road to Innovation: The Igniting Innovation Winners Tell About Their Journeys”
Moderator:
Andy Robinson, ICF International
Panelists: Cliff Anckaitis, Department of Veterans Affairs Karl Deiotte, NCI, Inc. Carolyn Mitchell, Transportation Security Administration,
Department of Homeland Security
Ron Sikes, Social Security Administration Cordell Schachter, New York Department of Transportation

39. Permit Management System New York City Department of Transportation
ACT-IAC
March 18, 2015
Permit Management System
IT & Telecom Division
New York City Department of Transportation

40. Street Excavation Permit Volume is more than 450,000 a year citywide

41. Overall Permit Volume is increasing 20% each year

42. Permits Issued to Small Business increased by 200% since 2009

43. NYCStreets Business Processes
Street Excavation Permitting
Capital Project Management(Outsourced)
Summons Processing
Capital Project Management
Permit Inspections
Street Assessment
Pavement Lifecycle Planning
Street Restoration
311 Complaints & Defects

44. NYCStreets Application Channels
Public
Partners
Internal Clients

45. Anytime, Anywhere, Any Device

46. NYCStreets Permit Search

47. NYCStreets Permit Application

48. NYCStreets Permit Application Review

49. NYCStreets Holds Review

50. NYCStreets Permit Approval

51. NYCStreets Activity Status

52. NYCStreets Customer Management

53. NYCStreets Dashboard

56. Caring For America’s Veterans
Emergency Medicine Management Tool
Department of Veterans Affairs
SyntheSys LLC

57. The Mission: Emergency Care Services
Improve outcomes for heart attack patients
Establish new Emergency Medicine service line
Stand up 150 safe, effective Emergency Departments (EDs) and Urgent Care Clinics (UCCs)
Use existing resources

58. Digital White Board: Captured during clinical workflow
Emergency Medicine Management Tool
The Strategy: Digitize ED White Boards
Goals
Improve situational awareness in the ED
Standardize triage methods and emergency care delivery process
Capture time stamps to improve processes and better align physician resources
White Board: ED
communication
hub
This is the
Digital White Board: Captured during clinical workflow

59. Performance Dashboards
Emergency Medicine Management Tool
Emergency Medicine Management Tool
EMMT Analysis Tool
Performance Dashboards
National (shown), Region, and site dashboards
Standard historical performance compared to current
Targets “operational risk”—adverse incident avoidance
20+ process metrics shown horizontally
Comparisons among sites across user-defined time frames
Color coding and drill-downs to focus improvement efforts
Issues diagnosed and fixed by front-line
Foundation for system-wide process improvement efforts

60. Emergency Medicine Management Tool
Risk & Novelty
Efficiency & Effectiveness
Collaboration & Engagement
Transferability & Scalability
Enterprise scalable approach for front-line process improvement
Brings business process management from back office to emergency care delivery
Near real-time monitoring of operational risk
Foundation for identifying and sharing strong practices across the system
Sharing of Emergency Medicine process and productivity metrics with all 100+ VA EDs
Shared fact base for engaging in improvement discussions
Reduced “door to doc” patient wait time from 42 to 37 minutes (12 % reduction in 1 year)
10% reduction in patients leaving without being seen
Non-complex ER visit cycle time reduced to 2 hours 30 minutes
EMMT is a pilot for improving overall inpatient operations management
Expansion from Emergency Departments to Urgent Care Clinics already underway
Evaluation underway in Primary and Specialty care clinics

61. Collaborators VA SyntheSys National Director for Emergency Medicine
Emergency Medicine Management Tool
Emergency Medicine Management Tool
Collaborators VA
SyntheSys
National Director for Emergency Medicine
VHA Support Services Center
Comprehensive Flow Management Program
Optimizing Patient Flow & Technology Group
VHA Office of Systems Redesign
Helps customers envision, design, and deploy advanced performance improvement strategies
Coordinated change across multiple dimensions  
Customer performance improvement is our metric for success
“The Road to Innovation: The Igniting Innovation Winners Tell About Their Journeys”
“The Road to Innovation: The Igniting Innovation Winners Tell About Their Journeys”
This is the

62. TSA Pre✓® Application Program
March 2015

63. TSA Pre✓® Application Program
The TSA Pre✓® application program is one of four DHS Trusted Traveler programs.
TSA Pre✓™ allows low-risk travelers to experience expedited, more efficient security screening at participating U.S. airport checkpoints:
Keep your shoes, belt, light jacket on
Leave laptop & compliant liquids in bag
An applicant must be a U.S. citizen or Lawful Permanent Resident (LPR) and cannot have been convicted of certain crimes.
Interested applicants must visit an TSA enrollment center to provide biographic information, fingerprints and valid identity and citizenship/immigration documentation.
An applicant also has the option to pre-enroll online to provide basic information and make an appointment before visiting an application center. Fee is $85 for 5 year benefit.
After completing enrollment, successful applicants will receive a Known Traveler Number (KTN).
Once approved as eligible for TSA Pre✓™, the traveler will use their KTN when booking travel reservations via a participating airlines.

64. TSA Pre✓® Application Program
TSA wanted to expand the public’s access to TSA Pre✓® by launching an enrollment and prescreening process that offers U.S. citizens and Lawful Permanent Residents the ability to apply for expedited screening benefits
TSA utilized existing security threat assessment program technology and operations infrastructure
Launched in 10 months – Dec 4, 2013
After just over a year of operations, TSA has enrolled nearly 1M travelers in the TSA Pre✓® application program
Key to success is leveraging existing infrastructure
Enrollment (technical and enrollment site operations)
Vetting/Case Management
Operations (adjudication, customer service)

65. Mitigating Challenges:
TSA Pre® Application Program
Mitigating Challenges:
Leveraged existing contracts, using near identical scope/functionality already established for other STA populations
Fee-based program – received minimal “seed money” to develop the solution <$200K
The program office relied on an established network of POCs across offices who were involved with existing security threat assessment (STA) programs
Senior level backing
Regular meetings to keep stakeholders apprised of status

66. TSA Pre® Application Program
Over 330 enrollment centers across the U.S. (35 on-airport sites)
Approximately 1,000,000 travelers enrolled since Dec 2013
Continue expanding number of enrollment centers on and off airport
TSA expanding TSA Pre✓® lanes at airports throughout the U.S. HI AK OH WA CA TX AR IL PA VA MI GA AL OR MT ID NV UT WY KS OK MN IA LA TN KY IN NC SC AZ NM CO NE SD ND WI MO NY MS WV ME NH VT MA RI CT NJ DE DC MD
TPA
ATL
LAX
BNA
BOS
CLE
CLT
CVG
DCA
IAD
DTW
DFW
DEN
GEG
IND
JFK
LGA
LAS FL
MCO
MSP
MIA
MEM
SLC
PHX
PBI
RST
PIT
SFO
STL
SNA
On-airport Enrollment Sites

67. SAVE THE DATE: Next Membership Meeting April 29, 2015 Location: TBD

68. Networking Reception
Salon 6-8