Presentation on theme: "St.Helens Plan Performance Report Quarter /15 June 2014"— Presentation transcript:
1St.Helens Plan Performance Report Quarter 1 2014/15 June 2014
2Contents Page Introduction 3 Overall Summary of Performance 4 Performance Information by ThemeImproving People’s Lives:Healthy and Active 5Skilled and Educated 8Independent and EmpoweredCreating a Better Place:Safer and StrongerCleaner, Greener and AccessibleThriving, Vibrant and Competitive
3IntroductionThis is the St.Helens Plan Performance Report for the 1st Quarter The purpose of the report is to monitor progress against the delivery of the priorities and performance measures contained in the St.Helens Plan The agreed priorities and associated performance measures are based on the twin themes of ‘People and Place’.The report contains:An overview of the performance of indicators contained within the St.Helens Plan, examining progress against target and improvement over time.A summary statement for each of the 6 priority areas, outlining significant issues around service delivery, be it notable performance, challenges, concerns, and key action being undertaken to improve delivery or performance.A table showing the overall performance of indicators for each of the 6 priority areas.Contributions to the narrative sections of this report are welcomed from all partners. Contributions can be sent at the end of each quarter toNote on performance analysisDirection of performance is determined individually for each PI, identifying whether performance has improved ↑, remained the same ↔, or worsened ↓ relative to the degree of variance from target in the current reporting period compared to the period when data was last available, be it monthly, quarterly or annually.Where reference is provided to the comparative quartile performance of an indicator, the data used to calculate the quartile position is the latest available for the relevant family / nearest neighbour group. Requests for further information in relation to comparative performance can be made toFurther details of all our indicators are available in the Performance Indicator Database 2014/15.
4Overall Summary of Performance The following pie charts show the overall performance and direction of travel of all the performance indicators contained in the St.Helens Plan as key measures of success.There are a total of 48 performance indicators contained within the Plan and details of the individual indicator performance can be found in the Council’s Performance Indicator Database 2014/15.PIs improving = 22PIs worsening = 21PIs unchanged = 2PIs on target = 26PIs off target = 20It is not possible to assess direction of travel for 3 PIsAt the end of June 2014, 26, or 57%, of performance indicators were on or above target. There were data gaps for two indicators (CYP-12a - % of single assessments for children's social care that were carried out within timescale; and PH-03a – Number of people quitting smoking). These indicators have been excluded in the calculation above for Ps on and off target.There were 3 performance indicators where direction of travel could not be assessed as these are either new or revised indicators with no previous data to compare against. These indicators have been excluded from the calculations in the above chart. Of the 45 indicators where it is possible to assess direction of travel, 22 or 49%, showed improvement.
5Improving People’s Lives - Healthy & Active: Summary The following St. Helens Plan priorities contribute to this aim:Improving health and reducing health inequalities so that local people live longer, free from long term health problemsImproving the health and wellbeing of children and young peopleEncouraging participation in sport, physical activity and the arts to promote physical and mental wellbeingDuring Quarter 1 the Council’s Public Health Team continued to work with partners and health service providers to improve service provision and ensure that services are delivered effectively and efficiently. Recently the Health Improvement Team moved from Bridgewater Community NHS Trust into the Council and this, along with the teenage pregnancy advice service (Teenage Advice Zone – TAZ) and the Young People’s Drug and Alcohol Team makes a strong and integrated public health delivery service for local residents. Also, the drug and alcohol service provider, Addaction, relocated from 3 separate sites to one location at Lincoln House, which should give service users easier access to all recovery treatments.Sexual health services have been re-tendered and a contract awarded to St Helens and Knowsley Hospital Trust for a new service as of 1st July Implementation work has begun on the new service which is responsible for delivering against targets and ensuring that the service is not only reacting to, but identifying and anticipating changing customer needs. The intention is to create a holistic model which reaches out into the communities it serves as well as providing clinical leadership across the borough.Work continues to improve the health of local people and reduce health inequalities and progress includes:Delivery of Adult Health Improvement Services which aim to help people to make healthy lifestyle choices such as increased physical activity and include:CHOICES, a lifestyle referral service that involves people in community based activities. 63% of clients followed up after 6 months reported making apositive lifestyle change;‘PAMS volunteering’, where 67% of community classes are being supported by a local volunteer;‘Community Physical Activity Sessions’ which are often the stepping stone to more regimented exercise such as joining local fitness facilities. They offera wide range of affordable sessions from Tai Chi for beginners to walking for health, circuit training through to falls prevention sessions.In order to increase the number of health checks, from July checks will be delivered by the Bridgewater Health Improvement Team, as well as GPs, so that people have a choice of attending a GP practice or a local clinic and health checks will also be delivered through outreach. It is anticipated that Quarter 2 should see an increase in both invitations and uptake of health checks by offering more choice. We will also be working with practices with very low invitation levels to suggest that a Health Trainer work with the practice to increase levels of invites and uptake.The new smoking cessation scheme in pharmacies went live on the 1st April with more pharmacies coming on board in June and more expected in October.Close partnership work between midwives and the smokefree service has helped reduce the number of pregnant women smoking at the time of delivery and expanded the incentive scheme to 100 pregnant women for 2014/15. This will bring significant health benefits throughout life for both for mothers and babies.The review of the Alcohol Liaison Nursing Scheme at Whiston Hospital has commenced and the ‘Real Lives Campaign’ is underway. The aim of this time limited campaign is to ensure that key alcohol harm messages reach local people and facilitate behaviour change. The campaign will build on the findings of the recent ‘Conversations about Alcohol Project’, which explored the beliefs, attitudes and motivations of local people in relation to their drinking and at the same time deliver a positive message about what can be achieved and how support can be accessed if needed.
6Improving People’s Lives - Healthy & Active: Summary continued A Hepatitis C pathway has been implemented across St Helens, resulting in an increased number of people tested (233 from January-June 2014) and 43 people have been referred for treatment. This increased rate of detection and treatment will contribute to reducing mortality from liver disease.Obesity is another issue that has contributed to a rise in mortality from liver disease over the last few years. Weight management services are being reviewed and a new healthy weight strategy is being developed to tackle this issue. This will have a longer term impact on liver disease mortality.A number of projects are underway, or planned, specifically to improve the health and wellbeing of young people, including:The ‘Fit4Life 5-16 years’ project operates a school based service and a Community Service which runs in conjunction with SAINTS. 2 schools have completed the Fit4Life in Quarter 1 with a further 2 due to complete during July 2014.Two ‘Fit4Life 16-19s’ projects have completed in Quarter 1. 75% of the participants have made positive lifestyle changes over the course of the scheme. The service will continue to explore ways to follow and examine long term changes to behaviour with individuals who have taken part in the projects.Tasty Tuck’ is an accredited scheme for schools to ensure that school tuck is healthy and balanced and directs children away from high-fat, high-sugar, and caffeine based products. 1 school in Quarter 1 has achieved the accreditation. Further work is being done to bring to life Healthy Eating for Children and their Families in St Helens with the launch of ‘Captain Tuck and crew’ in summer 2014.Family Cook and Taste has overachieved in Quarter 1 and has delivered to 62 participants, all of whom reported to have learnt new cooking skills. Future focus will be on adapted cookery courses where the cooking needs to be tailored to meet the needs of specific audiences.Early Years Health Improvement Services cover food and physical activity and include ‘Tempting Tots’, ‘Sow, Grow and Eat’, ‘Weaning’, ‘HEYS’ and the ‘2-6 years Fit4Life’ Service. 89% of participants have reported a positive lifestyle change as a result of participating in the schemes.90% of schools now have a dedicated Health & Wellbeing Governor who champions health within the school. 78% of schools in St Helens continue to be health promoting assets, identifying health and wellbeing priorities and addressing them as part of their school development plans.Over 4,000 children and young people participated in the 2014 health and wellbeing survey. The information will provide a source of data for the borough and has been influential in informing the JSNA and commissioning intentions of services.Participation in sporting and leisure activities and in the arts is perceived to have a positive effect on health and well-being and successes in Q1 include:A major boost for sport within the borough was announced when Sports Development secured £249,000 from Sport England for a 3 year programme to increase participation using local sports clubs as a partner. The Community Access to Schools and Satellite Sports Club project is due to start in September and the first year target is to establish 4 new community clubs on school sites and increase the use of school sports facilities by 30%.This has been one of the busier periods for the School Games Organiser with 9 events and over 780 pupils participating in activities as qualifying events for the Sainsbury’s School Games Summer Finals in July. Highlights included a Key Stage 1 Multi Skills Festival at Lansbury Bridge Sports College with 8 schools taking part and the Year 6 QuadKids Athletics events at Sutton with over 150 participating throughout the day.Delivery of the Arts Council funded Cultural Hubs Project continued with a range of exciting and high quality events programmed in libraries. The Cultural Hubs programme was cited as an example of good practice of arts in libraries by Sir Peter Bazalgette, the Chair of Arts Council England at the Society of Chief Librarians conference in June. The performance season ended with Liverpool Network Theatre’s production of Much Ado About Nothing to an audience of 46 at Central Library, with a positive response and visitors looking forward to the next season.Good progress continued on the Heart of Glass project and a Project Director is expected to be in post by August/September. The Saturday Family Art Club piloted in St Mary’s Market Event Space as part of Heart of Glass during Q1 proved successful and is continuing over the summer period. The first round of St Helens Heart of Glass micro commissions were launched following a Heart of Glass related exhibition at the World of Glass. Ten commissions were supported from 40 applications from St Helens based individuals and organisations. The commissions awarded ranged from £450-£2000.
7Improving People’s Lives – Healthy & Active: Performance Overall 4 indicators currently on target2 indicators not meeting current target5 indicators performing better compared to previous period1 indicator performing worse compared to previous periodIndicators showing as on targetCurrent performance against targetAvailability of DataDirection of PerformanceQuartile positionMortality rate, all age, all cause per 100,000 population (male) – PH-01Performance in Q1 is which is better than target and is a significant improvement compared with the 2013/14 outturn of The mild winter may have had a positive impact on winter mortality but there are also a number of projects in place to improve life expectancy. These include the Influenza Vaccination Programme, the extension of smoking cessation schemes in pharmacies, the alcohol liaison scheme and the extensive marketing of the Health Checks Programme. Work has been undertaken to encourage older men to take physical exercise. However, further analysis is needed to determine the reasons for the improved mortality rate.QuarterlyUpper middleMortality rate, all age, all cause per 100,000 population (female) – PH-02Performance in Q1 is which is better than target and is a significant improvement compared with the 2013/14 outturn of The mild winter may have had a positive impact on winter mortality but there are also a number of projects in place to improve life expectancy. These include the Influenza Vaccination Programme, the extension of smoking cessation schemes in pharmacies, the alcohol liaison scheme and the extensive marketing of the Health Checks Programme. However, further analysis is needed to determine the reasons for the improved mortality rate.Lower middleUnder 18 conception rate per year olds (3 year rolling average) – PH-04The rate recorded at Q1 is 45.8 which is data and an improvement on the 2012/13 outturn of The TAZ Outreach Team continue to engage with young people to provide sexual health advice and support and deliver the healthy body, healthy mind programme. The latest data from Q shows a continued reduction compared to QAnnual(February)% of infants being breastfed at 6-8 weeks – PH-05Performance at Q1 is 23%, meeting the target of 23% and better than 2012/13 outturn (21.4%). The number of infants being breastfed has improved since the implementation of the breastfeeding strategy and action plan which provides support to mothers who choose to breastfeed.BottomIndicators showing as not meeting targetNumber of visits to sports centres and attendance at activities supported by sports development- CC-04At Q1,293,839 visits were recorded, which is 1% worse than target . Visits to Sports Centres , with the exception of Queens Park, are ahead of target, and activities supported by Sports Development were well attended. Attendance figures for golf were below target. Competition from budget gyms and increased prices and changes to online booking may have adversely affected visitor numbers.MonthlyNot comparable% children in reception year who are overweight or obese – PH-06The Q1 figure relates to the 2013/14 outturn of 24.6%, which is worse than the 2012/13 outturn (20.5%). A new provider for weight management services will start in July and engage with families to improve outcomes. The Healthy Weight Strategy will be implemented and includes schemes to improve school meals and focus on the Healthy Early Status for school children.(December)Number of people quitting smoking – PH-03a: /14 outturn data is not yet available so we are currently unable to monitor performance.
8Improving People’s Lives – Skilled & Educated: Summary The following St. Helens Plan priorities contribute to this aim:Improving the educational attainment of children and young peopleImproving the skills of local people, particularly families and young people, to enable access to employmentA key area of focus in schools has been to improve educational outcomes in Key Stage 2 and Key Stage 4. The recently published Key Stage 2 results for academic year 2013/14 show a further improvement and again outpaced results nationally.The proportion of pupils in 2014 attaining Level 4 in Reading, Writing and Mathematics is 84%, an increase from our 2013 results (81%), and higher than the recently announced national figure (79%). Notwithstanding this achievement there are a small number of schools where attainment has fallen. Those schools will be subject to review and possible appearances before the School Improvement Board.Provisional Key Stage 4 results will not be available until Quarter 3 and will be affected by changes to qualifications and performance assessment. A considerable amount of work has been undertaken with secondary schools, particularly around English and Maths, in order to improve KS4 results and bring aggregate performance in line with national performance and some improvement is anticipated. However, there are concerns about the extent of improvement and its distribution between schools.Work has also been undertaken to ensure that we are ready to meet the requirements of the SEN reform agenda which will be introduced on a transitional basis from September This has included the development of the local offer and implementing an agreed multi-agency format for education, health and care (EHC) plans.In St. Helens there are 54 primary, junior and infant schools. Out of this total, the latest Ofsted inspections grade 16 as “Outstanding”, 32 as “Good”, 5 as“Satisfactory/ Requiring Improvement” and 1 as “Inadequate”.Amongst the 9 Secondary Schools in St.Helens, 3 are judged as being “good” by Ofsted for overall effectiveness. The Local Authority has commissionedwork from a School Improvement Consultant who will work with our Secondary Schools to provide challenge and support issues relating to leadership andmanagement, and teaching and learning. Schools at Level 3 and Level 4 of the vulnerability matrix will be subject to termly reviews of progress. FollowingCabinet Approval of the School Effectiveness Strategy, work is underway to reconfigure School Support Services and the School Effectiveness Team basedon learning from the Education Task Force and input from the ex-Deputy Director of OFSTED who is working with St.Helens Council.As an outcome of the Emotional, Behavioural and Social Disorders review, plans are underway to co-locate Launchpad Keystage 3 Pupil Referral Unit(PRU) bases. From September 2014, Napier Keystage 3 PRU base and Derbyshire Hill Keystage 3 PRU base will be located on the Derbyshire Hill site.This will coincide with a re-modelling of PACE building in Derbyshire Hill to ensure that young people accessing this service are located in a suitableprovision to meet their needs.88.6% of Primary school applicants in St.Helens secured a place for September 2014 in their 1st Preference school, which was 18th in the North West andabove the national average of 87.7%. Performance in St.Helens in comparison to other Local Authorities is impacted by the fact that we build late
9Improving People’s Lives – Skilled & Educated: Summary continued applications into the main allocation, whilst other LAs put them aside and only allocate places after the main allocation (which these comparative figures arebased on) is completed. Our process provides a more customer focused and efficient service but means that our figures will be comparatively lower thanother LAs who build the late applications in after this data is collated. Furthermore, the LAs who achieved a higher percentage of 1st Preferences in PrimarySchools had higher variances between applications received and places available, suggesting increased surplus capacity.95.8% of secondary school applicants in St.Helens secured a place for September 2014 in their 1st Preference school, which was the 3rd highest in theNorth West and above the national average of 85.2%. This was despite 5 of our 9 secondary schools being oversubscribed.The St Helens figure for young people Not in Employment, Education or Training (NEET) is 10.9% at the end of Quarter 1 which represents a decline inperformance. However this is caused in the main by the reporting requirements of the National Client Caseload Information System which makes clear thaton no account should a young person’s activity record remain current beyond their expected course date. This impacts on a number of young people oncourses spanning the summer period. Performance will be more accurate from September onwards as the Local Authority works with partners to deliverthe September Guarantee.
10Improving People’s Lives – Skilled & Educated: Performance Overall 5 indicators currently on target2 indicators not meeting current target3 indicators performing better compared to previous period3 indicators performing worse compared to previous periodIndicators showing as on targetCurrent performance against targetAvailability of DataDirection of PerformanceQuartile positionNo. LA adult and community learners - CC-03The figure of 2816 recorded at Q1 is the 2013/14 outturn , which has met target but is worse compared to the 2012/13 outturn (3728). Performance has been significantly affected by changes in the funding structure from the Skills Funding Council, which has been more closely focused on qualification-awarding learning. The Council's Adult and Community Learning team focuses largely on pre Level 1 skills, that is the most basic and pre-employment skills.Annual(August)Not comparable% of year olds who are NEET – CYP-02Performance at Q1 is 7.7%, which is better than the target of 9% and an improvement compared to Q (8.3%). However the gap between the highest and lowest NEET Ward has increased by 3.13% compared to Q1 2013, mostly amongst 18 year olds. Further analysis will be undertaken in August to identify actions to reduce this gap.MonthlyLower middle% children attaining at least the expected level of development in the Early Learning Goals - CYP-05aThis was a new indicator for 2013/14 and met the annual target of 57%, which is better than local and national averages. The 2014/15 outturn will not be available until the statistical first release in October. However, very early indications suggest that the percentage of children attaining a Good Level of Development are slightly higher than last year's. No information is available yet on how this compares with national and regional positions.Cannot access as 2014/15 outturn not yet availableTop% of persistent absentee secondary school pupils (15% threshold) – CYP-49The figure of 6.5% recorded at Q1 is validated data for the 2012/2013 academic year and is an improvement compared to the previous academic year (8.1%). It is thought that the work of the Education Welfare Service has contributed to this success.(March)Proportion of population aged qualified to at least level 2 or higher- URH-06The data recorded for Q1 is 68.9%, which is the latest data and relates to Jan-Dec This is on target but is a 0.3% decrease on the previous year. The overall trend over the past few years has been positive although performance remains 1.3% below the NW average.Upper middleIndicator showing as not meeting target% pupils achieving level 4+ in Reading, Writing & Maths at KS2 – CYP-06aThe figure of 80% recorded at Q1 is the validated data for 2012/13 academic year. The commentary states that the overall performance of St.Helens’ primary schools is comparable with regional and national averages.Annual (December)% pupils achieving 5 A*-C or equivalent, incl. English & Maths at KS4 – CYP-07The figure of 55.5% recorded at Q1 is the validated 2012/13 academic year outturn, which has missed the target of 60% but is marginally better than the 2011/12 outturn of 55.1%. Provisional data for academic year 2013/14 will be available in August.Annual (January)Bottom
11Improving People’s Lives – Independent & Empowered: Summary The following St. Helens Plan priorities contribute to this aim:Working across health and social care to support vulnerable adults to improve their quality of life and to live independently through personalised, accessible and inclusive social servicesEnsuring that children and vulnerable adults are safe from harmEnsuring that children in care and care leavers achieve their full potentialEngaging and meeting the needs of all local young peopleThe Care Act 2014 represents the most significant reform of social care in recent years, and includes changes to underpinning legislation, legibility criteria, funding and Adult Safeguarding. Following the receipt of a grant to support the implementation of the Care Act, a Service Manager has been appointed to lead and co-ordinate this activity. The Partnership will continue to assess the proposed changes that will arise from the Care Act.The Better Care Fund (BCF) will also be a major focus of work between St. Helens Council and CCG during 2014/15. The BCF is government funding to ensure the transformation into integrated Health and Social Care, through the introduction of a single pooled budget to support services to work more closely together. St Helens Council and CCG submitted a BCF plan to NHS England in April 2014, following which a review of plans nationally was undertaken by the Department of Health, linked to the payment for the performance element within the Better Care Fund. As a result work has been ongoing to revise the plan, which will be re-submitted by the national deadline of 19th September.Some of the key activities and achievements to support vulnerable adults undertaken with the Quarter are:• The Council and the CCG’s integrated Continuing Health Care Team is now fully operational, and should clear the backlog of work by the end of Sept.The Service will report against a target for 28 day decision compliance to demonstrate the effectiveness of new referrals to care packages.• The Integrated Commissioning Team is working to identify the health and social care commissioning priorities for local people, to inform commissioningintentions for 2014 and onwards. This integrated approach continues to be a positive experience and will benefit both organisations.• The Integrated Access Point (IAP), for those who are resident or registered with a GP in St Helens, involves an integrated multi-disciplinary team ofsocial workers, occupational therapists, physiotherapists and general nurses who undertake holistic assessments. The service was launched on 3rdJune and indications are that it is already reducing waiting times for assessments and improving access to Intermediate Care Services. Early successstories received positive feedback at both the local GP Forum and the Governing Body of the local CCG.• The St Helens Care Homes Project is a collaborative approach between the Council, the CCG, Bridgewater Trust and Knowsley and St Helens HospitalTrust who work with care home staff to improve skills/knowledge and to provide training. A recent evaluation demonstrated that the project has reducedattendance at Accident and Emergency for care home residents by 28% and has raised standards in care homes.• A review of Visual Impairment and Hearing Impairment Services is underway and will consider future service provision to promote person-centredoutcomes.• Draft strategies for Autism and for Mental Health were produced for presentation to the Health & Wellbeing Board for approval. Both strategies aim toprovide better outcomes for the respective client groups.New Ventures continues to provide opportunities for vulnerable people with disabilities who need support to secure and maintain employment, many ofwhom need intensive 1 to 1 coaching whilst others require minimum support in the form of advice and guidance. Support is also available to employers,providing advice and guidance regarding workplace adjustments, welfare issues and job retention.
12Improving People’s Lives – Independent & Empowered: Summary continued • A service review of Day Opportunities resulted in a reduced number of venues boroughwide. The service is now delivered through 4 main bases that are better quality and nearer to clients’ homes. Clients continue to have access to a range of specific activities, such as art, drama, horticulture and other activities that promote health, well-being and life skills from specialist sites across the borough.• Building improvements to Kershaw Day Centre are complete and the centre is fully operational again. Working with New Ventures, work placements and volunteering opportunities were developed for adults with a learning disability and the service also supported student placements from a local college.• The restructure of the Supported Living Service began; all service user reviews are completed and work is ongoing to fill vacant posts. The service took part in a key lines of enquiry inspection for the Care Quality Commission and results show an assessment of ‘good’ in the new rating system.• Brookfield Support Centre for Older People provides a range of services including permanent residential care, Reablement services, step down services from hospital and respite care. 12 beds are available for patients medically fit for discharge from hospital who do not have appropriate accommodation or support. The building is due to be refurbished shortly, and work will include the addition of 12 en-suite bedrooms.Although still comparatively high, the number of Looked After Children has continued to fall since December This improving picture reflects the focusbeing placed on achieving long term solutions and better outcomes for children, through Adoption, Special Guardianship Orders and other exits from care.However levels of activity in relation to contacts and referrals remain high and the number of children on a Child Protection Plan has increased from 176 inJune 2013 to 251 in 2014.Key actions to improve outcomes for vulnerable children and ensure they are safe from harm and support Looked After Children include:• Single assessments have replaced initial and core assessments for children’s social care in order to improve efficiency.• Fortnightly meetings are held to track the progress of children being discharged from care, and ensure that work remains on target.• Work with Helena Housing to develop ‘in borough’ accommodation for Looked After Children (LAC) is ongoing, to improve outcomes and reduce costs.• To improve LAC reviews we have an additional Independent Review Officer which will reduce caseloads and help ensure that review deadlines are met.• A detailed analysis of all Child Protection re-registrations has begun to better understand the causal factors and revise our service offer accordingly.• Work has been undertaken to identify those children with a delayed plan for adoption and has identified that in some cases long term foster carers have expressed an interest in adopting at a relatively late stage, due to either a placement breakdown or a failure to match. Whilst this has impacted adversely on our performance, it is good child-centered practice and helps to increase the numbers of children adopted.• A revamped Early Help structure and preventative model of working, including a team of ‘family intervention workers’ dedicated to Troubled Families, is being implemented. This will provide intensive, practical support to a number of ‘high cost’ families, and builds upon the specialist provision already in place from Home-Start (volunteer family support) and Starting Point (outreach employment support). The overriding objective is to turn such Troubled Families around, providing better resilience and stability, and ultimately reduce costs to the public purse.To engage with young people and meet their needs:• St.Helens Youth Service offers a range of activities to engage with young people and included a successful Easter Programme. The Whit Half-term Programme was well attended and offered activities such as Kayaking, Vintage Sports, Circus Skills, Scavenger Hunt and the Skate Park. Suspension of Sunday service provision and the enforced closures of some sessions due to low staffing levels adversely effected attendance figures, although they remained better than target, as did the exceptionally good weather as activities are usually centre based. Staff have now been deployed to parks and open spaces and attendance numbers are expected to increase once the summer programme starts, as this is all outdoor based.
13Direction of Performance Improving People’s Lives – Independent & Empowered: Performance Overall9 indicators currently on target3 indicators not meeting current target5 indicators performing better compared to previous period6 indicators performing worse compared to previous periodIndicators showing as on targetCurrent performance against targetAvailability of DataDirection of PerformanceQuartile position% social care clients receiving self-directed support –ASC-04At Q1 a provisional figure of % has been recorded, which is better than the target of 63% and an improvement compared to Outturn 2013/14 (66.06%) . However, the commentary states that a new target may be set following liaison with the NW Performance Leads group.MonthlyUpper middle% adults (18-69) with learning disabilities in employment –ASC-07Performance at Q1 is 6.51%, which is better than the target of 5.7% and an improvement compared to Q1 last year (6.09%). Performance is above the NW average (5.2%) and is evidence of the positive work undertaken by New Ventures and Supported Employment in gaining both paid and voluntary employment for this cohort.Lower middle% of older people discharged from hospital to their own home or to a residential or nursing home or extra care housing bed for rehabilitation who are still at their place of residence 91 days after discharge – ASC-18Performance at Q1 is 91.18% which is better than target (86%) and better than the national average. This reflects the positive effect of Reablement Services in supporting people to remain living in their own homes.TopNumber of older people aged 65 or over admitted on a permanent basis in the year to residential or nursing care per 100,000 population aged 65 or over - ASC-19Performance at Q1 is 127, which is better than target (184). This positive outcome evidences the work of Care Management in exploring all possible community based options prior to permanent admissions.BottomAll delayed transfer of care per 100,000 population aged 18 and over – ASC-25aThe rate at Q1 is 2.15, which is better than the target of 8. This represents the position at the end of May as data from Unify is lagged by 1 month.% of initial strategy discussions undertaken within 1 day of safeguarding alert to Contact Centre – ASC-29aPerformance at Q1 is 100%, which is better than the target of 97%. This demonstrates the high priority given to investigating and addressing safeguarding alerts.Not comparable% of visits to victim undertaken within 2 days of initial safeguarding strategy discussion – ASC-30aPerformance at Q1 is 92%, which is better than the target of 82%. The reasons for delayed visits include availability of the victim and the need for more information prior to agreeing a course of action. All visits outside the timescale are investigated and recorded.
14Direction of Performance Improving People’s Lives – Independent & Empowered: Performance Overall continued9 indicators currently on target3 not meeting current target5 indicators performing better compared to previous period6 indicators performing worse compared to previous periodIndicator showing as on targetCurrent performance against targetAvailability of DataDirection of PerformanceQuartile position% children looked after at 31 March with 3 or more placements during the year – CYP09At the end of Q1, 1.2% of looked after children had 3 or more placements, which is better than the target of 7% and an improvement on Q (1.6%). The increased monitoring of placements and care planning continues to ensure placement stability.MonthlyTopTotal number of attendances at Youth and Play ServiceProvision – CYP-5314,442 attendances were recorded, at Q1, which is better than the target of 13,000 by 11%. Staff are currently deployed to open spaces due to the exceptionally good weather to encourage young people to attend events. It is envisaged that performance will improve further when the summer programme of activities begins, as this is all outdoor based.QuarterlyNot comparableIndicators showing as not meeting target% social care clients satisfied with services received – ASC-02The figure of 65.5% reported at Q1 relates to the 2014 annual Adult Social Care Survey , missing the target of 71% and worse compared to the 2013/14 outturn (67.2%), but better than the national average of 64.9%. Nevertheless, this is also a component of a wider quality of life index for the Adult Social Care Outcomes Framework where St.Helens scored 19.4 from a maximum of 24, which is also better than the national average of 19.Annual(June)Upper middle% adults,18-69, with LD known to ASCH, in settled accommodation at time of most recent assessment, formal review or other MDT meeting – ASC-03Performance at Q1 is 90.17%, which has missed the target of 91% but is better compared to the 2013/14 outturn (88.3%) . Ensuring that clients have settled accommodation is a priority as it is perceived to help maintain health and well-being,. The Learning Disabilities Care Team continue to work towards improving performance and bringing it back within target.% children becoming subject of a child protection plan for a 2nd or subsequent time – CYP10By the end of Q1, 12 children had been re-registered for a Child Protection Plan, giving a figure of 15% , which is slightly worse than the target of 14.5%. This still represents good performance but further analysis is needed to carefully consider removing a child from a CP Plan, including the appropriate timing of case transfers from statutory teams and into Early Help.CYP-12a - % of single assessments for children’s social care that were carried out within timescale: Although single assessments are being completed, the current care management system is unable to provide performance reports to enable monitoring. We are working with Liquid Logic (the system supplier) to resolve this issue.
15Creating A Better Place – Safer & Stronger: Summary The following St. Helens Plan priorities contribute to this aim:Reducing levels of crime, disorder and anti-social behaviourMaking places feel safer for local peopleReducing the level of harm caused by drug and alcohol misuseSupporting neighbourhood development and community cohesionA key issue for the coming year is the implications of the Anti-Social Behaviour, Crime and Policing Act 2014 and a report was considered by the Community Safety Partnership (CSP) in June. Reports on individual elements of the Act will be considered throughout the year.During Quarter 1 there has been a reduction in the repeat victimisation rate for domestic violence cases and evidence of good provision of support for victims of hate crime and repeat anti-social behaviour. However, Quarter 1 has seen an increase in a number of crimes relating to violent offences, serious acquisitive crime, wounding offences and the number of anti-social behaviour incidents. Although the borough remains better than its peer group averages in each of these areas, all were worse than target and higher than at the same period last year. A review of the multi-agency Violent Crime Strategy is in progress to identify reasons for the increase in violent crime and to identify options for dealing with this. The outcome of this review will be reported to Community Safety Partnership later in the year.A ‘Section 30’ dispersal zone came into force in April in St.Helens town centre to assist local communities and businesses to combat anti-social behaviour (ASB), and will run for 6 months. It has created a designated area where groups are not allowed to congregate if causing annoyance and intimidation and will be used alongside diversionary activities and high visibility policing to reduce incidents of ASB.For the year to date (April-June 2014), there have been 26 young people who became a First Time Entrant (FTE) to the youth justice system, a deterioration compared to 11 young people in April-June On a more positive note, only 1 young person received a custodial sentence, out of a total of 40 court disposals (2.5%) during Q1 this year which is an improvement compared to Q1 last year (14%). Also the number of FTEs recorded between January-December 2013 for St.Helens (398) compares well to the North West average of 429 and England average of 441.Reducing FTEs remains a national objective for the Youth Justice System and a priority for the St Helens Youth Offending Service (YOS). This target features within the recently produced Strategic Annual Youth Justice Plan 2014/15. Actions planned include:Maintain close working links with Merseyside Police and Community Safety to ensure that YOS resources are invested and targeted at young people diverted from the YJS and those identified and referred for anti-social behaviour within the community.Review the delivery of diversion (Triage), cautions and conditional cautions with Merseyside Police ensuring that there is consultation in every case to enable appropriate outcomes for young people.Ensure that the ability to repeatedly divert (Triage) to young people with complex and additional needs is implemented.Work closely with British Transport Police to ensure effective use of diversion across the pilot programme.Continue the programme of Restorative Justice training to care home staff and contribute to the local roll out of the Pan Merseyside Protocol: Preventing the unnecessary criminalisation of Looked After Children.Explore with partners, the delivery of crime prevention within the borough.
16Creating A Better Place – Safer & Stronger: Summary continued By Quarter 1, 458 families had been identified under the national ‘Troubled Families’ programme, of which 147 families have made evidenced improvements in line with the government’s Payment by Results outcomes (i.e. improved school attendance, reduced reoffending/ASB, progress to work). A dual approach is being taken to coordinate existing services going into each family in a better, more efficient way, to ensure a premium service is received by each family, bringing in new services (e.g. Home-Start, Starting Point), whilst bolstering and re-shaping existing services (i.e. Early Help) so unmet need is provided for.The CSP are running their annual community safety survey and, from June-September, local residents are invited to complete a form advising what they think of their local areas and what issues, if any, they perceive to be problematic. The information received is used to shape future policies and determine the action taken to fight crime and make St Helens a safer place to live, work, study or visit.Drug and alcohol misuse has negative consequences not only for individuals but also for families, friends and the wider community. It is therefore encouraging that the number of alcohol related hospital admissions is better than target. A review of the alcohol treatment offer in St.Helens is underway with service providers to ensure it is meeting the needs of local people. Similarly, there is positive evidence of successful drug treatment for both opiate and non-opiate users, with the numbers re-presenting within 6 months continuing to reduce.During Quarter 1, highlights to support neighbourhood development and community cohesion include:The Leaf Centre, Four Acre, is now operating purely from self-generated income, which is a major achievement, and the Service Level Agreement with the 4F Centre to share the Centre Manager was implemented. Further work is being undertaken to ensure long-term sustainability, including an application to Santander for funding for local charities.A number of successful Big Lottery workshops have been held with the PERTH Centre Management Board, Thatto Heath, in preparation for the development of a new project Stage One Proposal from 2015 and work has now begun on completing the documentation for the funding bid. Meetings have been held with representatives of the Hope Centre to explore extending the Food Bank to the Perth Centre to cover the Thatto Heath Ward as analysis confirms that Thatto Heath has the second highest number of residents accessing the service.Progress was made regarding the lease of the 4F Centre with Rainhill Parish Council. Four Board members have come forward to become Trustees and the legal documentation is being finalised. Rainhill Parish Council has agreed to fund the Centre Manager’s salary costs for 1 day per week for 1 year and also ring fenced a set amount to be drawn on if needed to support running costs.The Holy Trinity project, Fingerpost, has been successful in the first round of bids for funding from the Heritage Lottery and has been offered £239,400, which includes a Development Grant of £26,500 to fund all the investigations necessary to prove that the costs are valid etc. Work continues with the local community in taking the project forward.A ‘Hate Crime’ training session was delivered by Stop Hate, for members of the voluntary sector, particularly volunteer Management Board members and staff from local community centres. Two Councillors also attended the training, which received very positive feedback.
17Creating A Better Place – Safer & Stronger: Performance Overall 3 indicators currently on target4 indicator not meeting current target3 indicators performing better compared to previous period4 indicators performing worse compared to previous periodIndicators showing as on targetCurrent performance against targetAvailability of DataDirection of PerformanceQuartile positionNumber of alcohol related admissions per 100,000 – PH-07At Q1 performance is 653.3, which is better than the target of Alcohol treatment services are currently under review to ensure local needs are being met. Addaction, the local drug and alcohol service, recently relocated from 3 separate venues to provide one integrated centre at Lincoln House. This will make access to treatment easier for local people and Addaction also offer their services at other locations e.g. GP surgeries if this is more convenient for service users.QuarterlyBottom% of drug users that left drug treatment successfully who do not then re-present to treatment again within six months – PH-08The figure of 18.68% reported at Q1 is the latest available data and relates to the 2013/14 outturn. This is 25% better than target and represents an improvement for both opiate and non-opiate users.TopReduction in repeat victimisation for domestic violence cases being managed by a MARAC – SC-06There were 108 cases during Q1 of which 23 were considered to be repeat cases. This equates to a rate of 21.3%, which is the same compared to Q1 2013/14. Comparative data is unavailable across Merseyside as the Merseyside Criminal Justice Board no longer collates this, however partners at MARAC are due to consider the implementation of actions for further improvement reported as a result of CAADA self assessment. There is a robust, multi-agency system in place to protect victims of domestic violence and ensure comprehensive safety plans.MonthlyNot comparable
18Direction of Performance Creating A Better Place – Safer & Stronger: Performance Overall3 indicators currently on target4 indicator not meeting current target3 indicators performing better compared to previous period4 indicators performing worse compared to previous periodIndicator showing as not meeting targetCurrent performance against targetAvailability of DataDirection of PerformanceQuartile positionNumber of Violence Against the Person (with and without injury) offences – SC-01aAt the end of Q1 there were 485 offences, which is worse than the target of However, this remains better than the peer group average. Tackling violent crime is a priority for the CSP and there are a number of robust partnership initiatives, such as Operation STAND, that combine marketing, prevention and intervention to help reduce this type of crime.MonthlyTopSerious acquisitive crime rate (per 1000 population)– SC-02During Q1 there were 455 offences, equating to a rate of 2.58, which has missed the target of 2.0 but remains below the peer group average. Domestic burglary has reduced by 8% compared to the same period last year. A range of partnership initiatives are in place to address the crime rate, such as the Integrated Offender Management (IOM), schemes focusing on the most impactive offenders and, more recently, a Burglary Awareness campaign.Upper MiddleNumber of incidents of anti-social behaviour – SC-03During Q1 there were 1691 ASB calls, which is worse than the target of 1461 and a 27% increase compared to the same period last year. Incidents of ASB usually involve rowdy and inconsiderate gatherings and Neighbourhood Policing and Outreach Team are regularly deployed to hot spot locations. Operation Springwatch ran in Q1, focusing on vehicle nuisance and fire setting, and two Section 30 Dispersal Orders operated in the Town Centre Ward.Not comparableNumber of first time entrants (FTEs) to the Youth Justice System per 100,000 population aged SC-05At the end of Q1, 26 young people became FTEs for the year to date, equating to a rate of 156 per 100,000 population, which has missed the target of 102 and substantially worse compared to Q1 last year (11 FTEs). The introduction of Triage has previously helped to reduce the number of FTEs but it is recognised nationally that it will be difficult to maintain this reduction as repeated re-offenders will exhaust their options for alternatives to the youth justice system. However, the Strategic Annual Youth Justice Plan 2014/15 sets out a number of actions to improve performance, such as maintaining links with Merseyside Police and Community Safety and the British Transport Police to divert young people away from the YJS where possible, providing Restorative Justice training to care home staff and working in partnership to provide support for those with complex and/or additional needs.Quarterly
19Creating A Better Place – Cleaner, Greener & Accessible: Summary The following St. Helens Plan priorities contribute to this aim:Ensuring a clean and attractive BoroughReducing waste and increasing recyclingReducing our carbon footprint and impact on the environmentImproving the accessibility, standard and safety of our transport network and infrastructureWork continues to ensure that St.Helens is a clean and attractive Borough to live, work and visit and some of the key activities undertaken in the first Quarter include:The restoration of Victoria Park was largely completed and AGE UK are now able to use the Orangery for their business delivery. The Gate Lodge isbeing used on a regular basis by the Friends of Victoria Park for local community events, one of which is the newly created ‘Park Run’, a weeklyrunning event attracting in the region of 150 people per event. The tenniscourts and bandstand are proving popular facilities. The ten year management and maintenance plan for Victoria Park is being revised and will be usedin the application for a Green Flag Award for This will include commitments from all partners that annual heritage and local community basedevents are developed on an annual basis.A successful grant application to the Football Foundation has provided funding of £42,365 towards drainage works at Garswood Recreation Ground.The application was submitted by the Council’s Sports Development section in conjunction with Garswood Junior Football Club and the scheme willsignificantly improve the playing surface for the club and members of the public who use the site on a regular basis.The pilot project on introducing an Environmental Warden Service has commenced. A project plan has been produced and 4 officers have beenappointed. The service will have a specific focus on enforcement of litter, dog fouling and waste offences using fixed penalty notices as well asengaging in promotional campaigns.Reducing landfill waste and increasing recycling remains a priority and progress can be evidenced as follows:Recycling rates continue to improve following the introduction of weekly recycling. The four new recycling vehicles have been commissioned and allwill be in service by August 2014.Residual household waste continues to fall, with a corresponding decrease in landfill.The Street Lighting “Invest to Save” programme will help to reduce costs and also reduce our carbon footprint and impact on the environment. The contract for supplying LED luminaries has been awarded and delivery of LED luminaires will commence in August 2014, with completion of the LED replacement programme expected by December Documents are being prepared to invite tenders for the supply of LED luminaires on the main traffic routes (A570 & A580) and a Central Management System has been installed on sections of the A580 and A570 allowing the lighting to be dimmed in the late evening/early morning when traffic flows are light.
20Creating A Better Place – Cleaner, Greener & Accessible: Summary continued The safety and quality of our transport network and infrastructure is another priority.At the end of March the Department for Transport announced that it was making £140 million available to local highway authorities in England to help repair damage to the local road network caused by the recent severe weather. From the £140m, £36.5m was specifically allocated to authorities who suffered severe flood damage due to the extreme weather between October 2013 and February The balance of funding (£103.5m) was made available to local highway authorities on a formula basis. St.Helens’ allocation for 2014/15 is £252,281.The Chancellor’s Budget Statement in March announced a further £200m for 2014/15 to help address potholes and surface deterioration on the local road network. An allocation of £320,420 has been awarded to St.Helens, the result of a bidding process to the Department for Transport’s Pothole Repair Fund.As part of the Better Bus Fund programme a junction improvement at Jubits Lane / Warrington Road started on site on 14 July Schemes at Warrington Road/ Holt Lane and Warrington Road /Longton Lane have been put forward in future years’ programmes. Following successful lobbying to ensure the inclusion of a project to redevelop and expand Newton-le-Willows station in the Liverpool City Region Growth Strategy, confirmation was received of the scheme being accepted as a priority site by the Department for Transport and the award of £14.4 million grant funding. A second phase of the Local Centres’ capital improvement schemes has been approved incorporating 10 schemes at a cost of £500,000.
21Direction of Performance Creating A Better Place – Cleaner, Greener & Accessible: Performance Overall2 indicators currently on target4 indicators not meeting current target2 indicators performing better compared to previous period3 indicators performing worse compared to previous periodIndicators showing as on targetCurrent performance against targetAvailability of DataDirection of PerformanceQuartile positionNumber of green flag awards – EP-01Performance at Q1 is the 2013/14 outturn of 12, which has met the target of 12 and relates to the retention of 12 Green Flags. New data will be available to report in Quarter 2.Annual(August)TopAmount of residual household waste collected per household (kg) – EP-06Performance recorded at Q1 is kg, which is better than the target of 550 kg and is an improvement on the 2013/14 outturn of 519 kg. The positive performance evidences the increase in recycling and the corresponding decrease in landfill. New data will be available in Quarter 2. Comparative performance is anticipated to have improved significantly when new comparative data is released.QuarterlyBottom(2012/13)Indicator showing as not meeting targetAmount of direct greenhouse gas emissions from local authority own estate and operations – EP-02a (changed definition)Performance reported at Q1 is the 2013/14 outturn of which has missed the target of We have reduced direct GHG emissions by 7% compared to the 2009/10 baseline but there has been a 10% increase from last year. New data will be available to report in Quarter 2.(July)No comparable data available% of household waste recycled– EP-03Performance at Q1 is 39.36%, which has missed target (42%) but is an improvement from the 2013/14 outturn of 37.71%. Recycling rates have continued to increase since implementation of the revised scheme. Comparative performance is anticipated to have improved significantly when new comparative data is released.Number of people killed or seriously injured in road traffic accidents– EP-04Performance at Q1 is the 2013/14 outturn (73) which has missed the target of 56. Further speed limits of 20mph areas are being introduced across the Authority, which should reduce the number and severity of accidents. New data will be available in March 2015.(March)% of land and highways that is assessed as having deposits of litter at an acceptable level – EP-05The figure recorded for Q1 is 95%, which has missed the target of 96%. However, 52 of the 55 sites inspected achieve grade B. The commentary states that the 3 sites found to be just below grade C were rectified within 48 hours of the inspection.MonthlyNot comparable
22Creating A Better Place – Thriving, Vibrant & Competitive: Summary The following St. Helens Plan priorities contribute to this aimStrengthening the local economy, promoting business growth, retention and investmentIncreasing employment and reducing numbers of people not in workDelivering high-quality housing and housing support that meets local needsPromoting a distinctive Borough and town centreDuring the next 12 months the Partnership will continue to focus on delivering the priorities identified in previous years. These include initiatives which support and strengthen the local economy and promote wider regeneration; providing a wide range of services which are efficient, cost effective and of high quality and completing a programme of service reviews which will identify the further savings required whilst remaining responsive to local needs.Continued reductions in government funding, the impact of new legislation, changes to the welfare system, new governance arrangements introduced by the Combined Authority and aligning the borough’s investment priorities to the four transformational themes for the City Region identified by the LEP highlight the broad range of challenges facing the Partnership during the next year.However, the submission of the Local Growth Plan to Government, the start of work to bring forward Parkside as an economically viable site, continuation of house building in the borough, schemes to support apprentices into work and the funding to support small and medium enterprises were key measures that were introduced in 2013/14 and demonstrate that the Partnership is well placed to address the challenges it continues to face in 2014/15.Strengthening the local economy through promoting business growth, retention and investment together with increasing employment and reducing the number of people not in work remains the Partnership’s core mission and key activity in this area includes:• The redevelopment of the former Parkside Colliery site is a priority and work continued on developing a detailed business plan for this ambitious scheme.It is anticipated that a Master Plan, identifying how the Parkside scheme will be taken forward, will be ready in October.• Work continued at the former St.Thomas Square flats site on the new West Point retail and leisure development, which, on completion, will deliversignificant regeneration benefits to this area of the Town Centre. Aldi supermarket has already committed to the project with restaurant and leisurefacilities to follow as well as car parking facilities. The complex could also generate up to 280 jobs.• The Council, in partnership with St.Helens Chamber, continues to develop support to help young people into work through various apprenticeshipinitiatives, and to develop employment and skills opportunities, ensuring the Partnership’s efforts complement and align with City Region priorities andmaximise the potential funding available through the European Programme• Work continued with St.Helens Chamber to ensure the successful delivery of a range of economic and employment initiatives including the BusinessStart-Up Scheme, the Small Business Loans Fund, and the borough-wide Employment Fund.The provision of good quality, affordable housing and housing support services remains a priority and progress in Q1 is evidenced as follows:• 86 housing sites are currently under construction across the borough which have a capacity to deliver 2,757 new houses, 1058 of which have alreadybeen completed. In the 1st Quarter this year 155 new homes were built – a sharp increase on the same period last year when 115 new dwellings werecompleted. A further 388 new houses are currently under construction. The Partnership will continue to support new aspirational and affordable housingand to access funding that is available to bring forward new schemes. In addition, improvements to the borough’s transport infrastructure through theexpansion of Newton-le-Willows station and proposals for a new station at Carr Mill will be a priority.
23Creating A Better Place – Thriving, Vibrant & Competitive: Summary continued • Local residents continue to take advantage of the Council’s support for first time buyers through the LocalAuthority Mortgage Scheme (LAMs) although there are early indicators of a reduction in mortgage completions across the entire mortgage market as aresult of the impact of the Mortgage Market Review (MMR). New, more rigorous mortgage application and assessment processes were introduced inApril which introduced a cap on salary multiples and more rigorous expenditure checks.• The new Staying Home project targets those over 85 years in private sector housing in rural areas, as well as Helena tenants, to undertake interventionsto prevent life-changing events that could lead to a hospital admission and potential loss of independence. St Helens Council Housing Services are nowreceiving referrals from this project for the Home Improvement Agency and Occupational Therapy team.• The Council, in conjunction with Caribou, actively promoted the Green Deal Home Improvement Fund to owners and landlords alike in the Cement Cityand Frodsham Drive areas of St Helens through comprehensive letter drops and door knocking. This allowed householders to benefit from up to £6K ofcashback for solid wall insulation resulting in 20 households taking up the offer before the fund closed.• BBC coverage showed the Council’s Housing Enforcement team at work in the private rented sector, raising standards and protecting vulnerable tenantsfrom hazards that occur in the home. The series, Inside Job with Matt Alright, will be shown after the summer and is a positive account of how to resolveissues in the private housing sector.We want to ensure that St.Helens has a vibrant town centre, with good retail and leisure facilities and a varied programme of public events and cultural activities on offer across the borough. Activity during the Q1 includes:• The creation of a new town centre commission, backed by a £1m improvement fund, to ensure ongoing investment in the retail economy.• A further stimulus to the Town Centre economy was provided through the announcement of proposals to introduce free car parking on Saturday from 2ndAugust 2014, which aims to boost the number of weekend visitors.• The Library Service continued to organise a number of events as part of the Cultural Hubs programme which will run until March These included‘Get it Loud’, featuring the band Thumpers; the Oxford based Ballet in Small Spaces presented their programme designed for small and unconventionalspaces; the Unicorn’s performance at Chester Lane and Newton Libraries; an author event with Steve Hartley at Central Library; Body Trail, a piece ofdigital artwork shown on plasma screens at 8 of the branch libraries and Stories of St.Helens, a dance based piece based on stories from people inSt.Helens. June was also Bookstart month and every library had an event with nearly 200 children attending the sessions.• The monthly Food and Craft Market at St.Mary’s Market is planned for the remainder of 2014 and is held on the last Saturday of the month.• A programme of events and attractions was rolled out across the borough including the European Market, Dr. Who Day, circus entertainment and anumber of music events.
24Direction of Performance Creating A Better Place – Thriving, Vibrant & Competitive: Performance Overall3 indicators currently on target5 indicators not meeting current target4 indicators performing better compared to previous period4 indicators performing worse compared to previous periodIndicators showing as on targetCurrent performance against targetAvailability of DataDirection of PerformanceQuartile positionNumber of library service visits -CC-02Visits at the end of Q1 amounted to 225,306 which is 5% better than the target of 214, The commentary attributes this improvement to the success of our online service, which is proving extremely popular.MonthlyNot comparable% of working age population claiming out of work benefits - URH-05The latest data available at the end of Q1 relates to DWP data for November 2013 and is 15.6%, which is better than the target of 15.9%, and a 0.2% decrease from the 2013/14 outturn (15.8%). This decrease is mirrored nationally and regionally (although overall the rate remains higher). Employment and skills programmes by the Council and Chamber will have contributed to this positive performance.QuarterlyBottomNumber of new business births per year – URH-07The latest available figure recorded for Q1 is 485, which is 2012 data released in November This is better than the target of 430, and an 8% rise from the 2012/13 outturn of 450, in line with the performance of Merseyside and regional/national trends. The number of enterprises increased to 4180 in 2012 compared to 4140 in 2011, similar to wider trends. A new business start up grant is available in 2014, to further improve performance.Annual(December)Indicators showing as not meeting targetNumber of visits to cultural events supported by St.Helens Council –CC-01By the end of Q1 there were 18,646 visits reported, 10% worse than the target of 20,823. This under performance is due to reduced visits to the World of Glass. It should be noted that visitor numbers are subject to seasonal change and it is anticipated that performance will be back on tack by the end of August.Number of net increases in dwelling stock – URH-01At the end of Q1, 61 new dwellings are recorded as completed, missing the target of 87. However, there are a number of new homes under construction and it is anticipated that performance will improve as completions progress throughout the year.Number of affordable dwellings provided – URH-02There were 7 affordable dwellings recorded at the end of Q1, missing the target of 10. However, there are a significant number of units under construction at present and figures for the coming months are expected to increase as completions are confirmed.No. households who considered themselves homeless, who approached the LA housing advice service and for whom caseworker intervention resolved their situation – URH-03By the end of Q1 there were 97 potentially homeless households whose situation was resolved, missing the target of 111 by 13%. The number of successful interventions fluctuates over the year as it relates to the number of people accessing the service. The definition of the indicator is under review, with a proposed revision to record the number of homelessness interventions expressed as a percentage of those accessing the service.Rate of employment (working age) – URH-04Data for Q1 relates to April 13 - March 14, and is 69.6%, missing the target of 71.3% and worse compared to the Jan-Dec 2013 outturn of 71.2%. This reverses the positive trend over the past 2 years and, although still above the NW average, has fallen below the national average. Further monitoring is needed to identify the key factors in this change in trend.Top