Presentation is loading. Please wait.

Presentation is loading. Please wait.

Tri-State Spring Training

Similar presentations


Presentation on theme: "Tri-State Spring Training"— Presentation transcript:

1 Tri-State Spring Training
Federal Update Tri-State Spring Training April 3, 2014 Greg Martin U.S. Department of Education

2 DEFAULT RATES

3 Transition Period

4 National Student Loan Default Rates
3-yr Cohort Default Rate FY year draft cohort default rates planned to be released 2/18/14 The FY 2010 Official 3-Year national rate is 14.7% Which represents an increase of 9.7% from the FY 2009 Official rates of 13.4%

5 Default Sanctions* (3-year rates)
Default Prevention Plans 1st year CDR is equal to or greater than 30%: Establish a default prevention task force; and Develop and submit a default prevention plan to ED 2 consecutive CDRs equal to or greater than 30%: Revise and submit default prevention plan ED may require specific adjustments/actions 3 consecutive CDRs equal to or greater than 30%: Lose Direct Loan AND Pell Grant eligibility FY2011 or later CDR above 40% lose DL eligibility *ability to appeal/challenge rates

6 GEN-14-03 Provides a summary of: Cohort Default Rate calculations
Consequences of high default rates NOTE: An institution’s decision to stop participating in the Direct Loan Program does NOT eliminate the possibility that it will lose eligibility to participate in the Pell Grant Program. CDRs, and possible consequences, continue until no more of the institution’s former students enter repayment on their DL or FFEL loans taken for attendance at the institution CDR challenges, adjustments and appeals Detailed discussion and chart on participation rate index challenges and appeals

7 INTEREST RATES: Bipartisan Student Loan Certainty Act of 2013 (EA – August 9, 2013)

8 Interest Rates The Administration worked with Congress to reach agreement on a plan to reverse the interest rate increase New rate structure applies to all loans first disbursed after June 30, 2013 Annual fixed rates based on 10 Year T-Bill plus add-on Applies to loans first disbursed between July 1 and June 30 Rate applies for the life of the loan 8

9 Interest Rates Undergraduate Students - Sub and Unsub
3.86% (last year’s Sub - 3.4% and Unsub - 6.8%) Add-on of 2.05% with cap of 8.25% Graduate students – Unsubsidized Loans only 5.41% (last year’s Grad Unsub - 6.8%) Add-on of 3.60% with cap of 9.5% PLUS Loans (parent and grad/professional) 6.41% (last year’s - 7.9%) Add-on of 4.6% with cap of 10.5% 9

10 Sequestration (GEN-13-22; GEN-13-27)

11 Sequestration TEACH Grant awards reduced by 6.0 percent for FY 2013 and 7.2 percent 0.89 percent for FY 2014 Iraq-Afghanistan Service Grant awards reduced by 10.0 percent for FY 2013 and 7.2 percent for FY 2014 New reductions for either grant is for 13/14 grants where the first disbursement is made between October 1, 2013 and September 30, 2014

12 Sequestration Direct Subsidized and Direct Unsubsidized loan fees increased from – 1.0 percent to percent for loans first disbursed on or after July 1, 2013 and before December 1, 2013, and to – 1.072 percent for loans first disbursed on or after December 1, 2013 and before October 1, 2014

13 Sequestration Direct PLUS loan fees (parent and grad) increased from –
4.0 percent to percent for loans first disbursed on or after July 1, 2013 and before December 1, 2013, and to – 4.288 for loans first disbursed on or after December 1, 2013 and before October 1, 2014

14 150% Direct Subsidized Loan Limit

15 Subsidized Loan Limit Statute: On July 6, 2012, the Moving Ahead for Progress in the 21st Century Act (MAP-21) was enacted (P.L ) Regulations: Interim Final Regulations published on May 16, 2013 Revised Final Regulations published on January 17, 2014

16 Subsidized Loan Limit Limit on how many years a “first-time borrower” may receive subsidized loans Applies to first-time borrowers on or after July 1, A first-time borrower is one who - Has no balance on any FFEL or Direct Loan on July 1, 2013, or Has no balance on any FFEL or Direct Loan when receiving first Direct Loan (any type) on or after July 1, 2013

17 Subsidized Loan Limit Condition - Student has received Direct Subsidized loans for a period of time that is equal to 150% of the published length of the student’s current academic program Result - Student may not receive additional subsidized loans for enrollment in that program or in any program of equal or lesser length

18 Subsidized Loan Limit Students maximum time to receive subsidized loans is established based on the length of the program the student is enrolled in Remaining subsidized eligibility is calculated by subtracting from maximum eligibility for the program, the time the student has already received subsidized loans for enrollment in any program

19 Subsidized Loan Limit A student who loses eligibility for additional subsidized loans may lose interest subsidy on previously received subsidized loans, if - Student did not complete program, and Continues in same program or, Enrolls in another undergraduate program of the same or shorter length Effective on the date of the student’s continued or new enrollment

20 GEN-13-13 (AY and Loan Periods)
Schools must report and update corrections to the Direct Loan academic year and loan period dates in COD for loans first disbursed on or after 7/1/13 Summer term treated as header/trailer in a scheduled academic year must not be included in the academic year dates unless the student will actually be receiving a Direct Loan for the summer Loan period and/or academic year dates may need to be adjusted based on actual student enrollment Provides 13 examples in standard term and nonterm program situations

21 Special Considerations
Preparatory Coursework Non-credential Teacher Certification Programs Part-time enrollment Half-time (sub usage period multiplied by .5) Three-quarter-time (sub usage period multiplied by .75) Borrowing a full annual subsidized loan amount for a period shorter than a full academic year equals one full year of subsidized usage Borrower responsibility of interest accrual impacted by completing or not completing program in timely manner

22 ED Responsibilities ED Responsibilities (NSLDS/COD/CPS)
Calculating a 1st-time borrower’s maximum eligibility period; Calculating a 1st-time borrower’s subsidized usage periods; Determining if 1st-time borrower has eligibility & how much; Determining if a 1st-time borrower loses interest subsidy

23 School Responsibilities
Must ensure that first-time borrowers begin receiving counseling on the 150 percent limit on July 1, 2013 - May use counseling documents attached to 5/16/12 EA - As of 6/28/13, ED entrance counseling on StudentLoans.gov will be updated with new information Correctly report DL Academic Years and Loan Period dates in COD per GEN-13-13 In 14/15 DL processing year begin providing new program and student data in COD and NSLDS (CIP codes, program length, enrollment status, credential level, preparatory coursework or non-credential teacher certificate)

24 COD Updates Subsidized Usage Limit Applies (SULA) field in COD
Identifies a first-time borrower Located on the COD View Person Information page Populated with date first actual disbursement of a DL award for first-time borrower is accepted by COD New COD Warning edit (Edit 200) Web-only report automatically posted weekly to school’s COD Reporting Newsbox in (.csv) file format Report will list all borrowers subject to the 150% limit Electronic Announcement - June 20, 2013

25 Subsidized Usage Period – 2013-2014
Electronic Announcement - 8/30/13 Alternative method for COD to obtain enrollment statuses for loans made for the year NSLDS does not currently have a three-quarter time enrollment status (will add a 3/4 status in future) All Subsidized Usage Periods for 13/14 Direct Subsidized Loans with an enrollment status of H in NSLDS for any portion of a loan period will be prorated on the basis of “half-time” enrollment even if the borrower is or was actually enrolled on a 3/4-time basis COD calculation of Sub Usage starts March 2014

26 Teacher Certification in 2013-2014
Loans received only count against the Maximum Eligibility Period for Teacher Certification Programs School must provide ad-hoc reporting to COD Feb. 2014 Loans subject to reporting and that are/were first disbursed prior to 3/15/14, schools must submit a Teacher Certification Program Ad-Hoc Reporting File prior to April 5, 2014  Loans subject to reporting and that are first disbursed on/after 3/15/14, schools must submit a Teacher Certification Program Ad-Hoc Reporting File within 15 days of making the first disbursement of the loan Teacher Certification Program Ad-Hoc Reporting File layout in COD Technical Reference (Vol. II, Section 1, p.181) More information - 150% EA #4 and #10

27 Limited School Calc. - EA 11/12/13; 3/10/14
For 13/14 limited number of instances where school will need to calculate Remaining Eligibility Periods prior to originating a Direct Subsidized Loan (13/14 COD not able to calculate) Performed by schools only in the following circumstances: Borrower is a first-time borrower on or after July 1, 2013 Borrower received DL Sub (at any school) first disbursed on or after 7/1/13 School is considering student for another DL Sub for the borrower’s enrollment in a program with a published length that is: For programs measured in years, less than 1.5 years; For programs measured in months, less than 10 months; or For programs measured in weeks, less than 40 weeks. School plans on originating the new DL Sub using the 13/14 COD System Optional Excel worksheet provided (updated 3/10/14 EA) Not required if originating in the 14/15 COD System release

28 Revised Final Rule Usage Period Calculations
Rounded to nearest 10.0 percent and not to the lowest 25.0 percent Both exceptions will now apply to borrowers who are enrolled part-time and receive the annual loan limit for a period of enrollment less than an academic year – First the annual loan limit exception will be applied and then the part-time exception will be applied

29 Revised Final Rule Maximum Eligibility Period (MEP) Calculations
Two-year bachelor’s degree completion program considered to be 4 years long (MEP = 6 years) Requires an associate degree or 2 years of postsecondary coursework for admission Special admission associate degree programs considered to be four years long (MEP = 6 years) Program requires an associate degree or at least two years of coursework for admission Selective admissions Coursework necessary for licensure

30 150% DL Sub Limit Resources
150% Direct Subsidized Loan Limitation Website IFAP.ed.gov (right-hand side) Contains: Federal Registers DCLs and EAs Q & As (over 50 questions) Training materials Additional resources and references

31 Verification

32 2014-15 Verification Verification Tracking Groups Summary
Kept V1, V3, V4 and V5 Eliminated Group V2 – SNAP SNAP still an item under V1, V4, V5 and V6 Added Group V6 – Household Resources Income appears not sufficient to support family size We have determined that verifying the receipt of SNAP-Food Stamps - benefits only did not result in any significant changes to applicants' EFCs. However, because there is little burden associated with verifying this item, applicants placed in Verification Tracking Groups V1, V4, V5, and V6 must verify the receipt of SNAP-Food Stamps benefits if included on the ISIR. Verification Tracking Group V6 - Household Resources was added to address concerns raised by institutions that applicants who report very low income compared to the size of their household are not always selected for verification by the Department.

33 V6 – Household Resources
All items indicated-Tax Filer (V1); or All items indicated-Non-Tax Filer (V1); AND Other untaxed income from FAFSA: Payments to tax-deferred pension and savings Child support received Housing, food and other living allowances paid to members of the military, clergy and others Veterans noneducation benefits Other untaxed income Money received or paid on the applicant’s behalf Because this is a new requirement, we expect the number of applicants selected for Verification Tracking Group V6 to be relatively small. Other Untaxed Income on the 2014–2015 FAFSA come from questions 45 and 94 as listed below – Payments to tax-deferred pension and savings (Questions 45a and 94a) Child support received (Questions 45c and 94c) Housing, food and other living allowances paid to members of the military, clergy and others (Questions 45g and 94g) Veterans noneducation benefits (Questions 45h and 94h) Other untaxed income (Questions 45i and 94i) Money received or paid on the applicant’s behalf (Question 45j)

34 V6 – Household Resources
Other Untaxed Income Documentation: 1. Signed statement listing – - Sources and amounts of income for tax year 2013 2. Copy of IRS W2s for sources of employment income received for tax year 2013 where applicable If school determines amounts provided do not appear to provide sufficient support for family members reported, the applicant (and parent/spouse) must: Provide additional signed statement listing other resources used to support family (may include items not required to be reported on FAFSA or other verification forms) Explain how financially supported during 2013 calendar year If an institution determines that the amounts provided and verified still do not appear to provide sufficient financial support for the number of household family members reported, we have provided text that an institution may use to request additional financial information from the applicant to explain how the family was financially supported during the 2013 calendar year (see electronic announcement 11/8/13 – suggested text). This may include income and benefit information that is not reported on the FAFSA and not used in the calculation of the applicant's expected family contribution (e.g., Veterans educational benefits, TANF, WIC).

35 Identity Theft – Beginning with the 2013 tax year, a tax filer who is not able to request an IRS Tax Return Transcript because of identity theft, will be able to call a special IRS toll-free number ( ) Upon verification of identity, the tax filer can request the IRS provide a paper copy of an alternative document unique to identity theft issues (Tax Return Data Base View - TRDBV) The TRDBV is an official transcript that can be submitted to the school to meet verification requirements This process can be utilized now for any remaining students in this situation but it is not required. ED DCL is forthcoming (not available at time presentation was finalized for Denver Conference). DCL – GEN-14-05

36 Transcript Requests – 2014-2015
Online IRS Transcript requests Beginning with tax year 2013, once an online transcript request is validated, the IRS will return in real-time, a transcript in portable document format (pdf) through the new “Get Transcript Online” tool Tax filer can print/save/forward pdf transcript as needed Other Transcript Requests Tax filers can submit requests via - IRS2GO mobile app, online “Get Transcript by Mail”, automated phone tool ( ), or paper Form 4506 or 4506-T These request methods will result in a paper transcript ED DCL is forthcoming (not available at time presentation was finalized for Denver Conference). DCL – GEN-14-05

37 V4/V5 Tracking Results – 2014-2015
Issue: Provide an efficient method for FAAs to report the verification results for records selected with the V4 and V5 Verification Tracking Groups Solution: FAA Access will be updated to add Identity Verification Results functionality to allow FAAs to enter results individually or by file upload starting January 1, 2014 Electronic Announcement November 13, 2013 Among the Verification Tracking Groups first established for the FAFSA processing year (see DCL GEN-12-11), groups V4 and V5 required schools to verify, among other things, the identity and high school completion status of selected students. We have now developed a process where, beginning with the FAFSA processing year on January 1, 2014, schools will be required to report the verification results of those students’ identify and high school completion status. Institutions will use the FAA Access to CPS Online website (https://faaaccess.ed.gov) to report the verification results using a new Identity Verification Results feature. Note that this reporting is in addition to and does not replace normal required verification reporting to the Common Origination and Disbursement (COD) System. https://faaaccess.ed.gov

38 V4/V5 Tracking Results – 2014-2015
Whom to report: student for whom school received an ISIR with a Verification Tracking Group of V4 or V5 AND for whom school requested verification documentation Do NOT include students the school selected for verification of identity or high school completion status When to report: on a regular basis with all reporting for submitted within a short time after the end of the award year Future Federal Register Notice will provide specific deadlines to submit all documentation for 14/15

39 2014-15 Verification References & Resources
Federal Register Notice - June 13, 2013 DCL GEN June 13, 2013 DCL GEN – March 25, 2014 14/15 FSA HDBK, AVG Section, Chapter 4 EA dated 11/8/13 – suggested text EA dated 11/13/13 – FAA Access tracking V4 & V5 Program Integrity Q & A Website (verification topic) /integrity-qa.html Tax Return Transcript Matrix coming soon (similar to 13/14 EA dated 3/15/13)

40 Defense of Marriage Act (DOMA)

41 Implementation of the Supreme Court’s Defense of Marriage Act Decision
In June the Supreme Court struck down section 3 of the Defense of Marriage Act (DOMA) that provided that for purposes of federal programs, a marriage can only be between one man and one woman See Dear Colleague Letter GEN published on December 13, 2013

42 Implementation of the Supreme Court’s Defense of Marriage Act Decision
Any legal marriage recognized by a jurisdiction in which it was celebrated (50 states, D.C., U.S. territory, or foreign country) will be recognized for Title IV purposes regardless if same or opposite sex marriage or where couple resides Applies to students and parents of dependent students Applies to student attending institution located in a jurisdiction that recognizes same-sex marriage and in a jurisdiction that does not recognize same-sex marriage Applies only to marriages - not domestic partnerships, civil unions, or similar formal relationships recognized by states Relevant to all FAFSA questions concerning marriage

43 Implementation of the Supreme Court’s Defense of Marriage Act Decision
FAFSA – All responses must be consistent with legal marital status FAFSA – New filers - All responses must be consistent with legal marital status Earlier filers – If legally married when FAFSA was initially filed may change marital status as a correction and school must approve request If married after FAFSA processed, school’s updating martial status policy applies

44 FAFSAs & ISIRs

45 2013-2014 FOTW September 2013 Enhancement (6/25/13 EA)
Income Earned from Work field will now be automatically updated with the IRS value for: students who use the IRS DRT and indicate a marital status of Single, Separated, or Divorced or Widowed, parents of dependent applicants who indicate a marital status of Single, Divorced or Separated, or Widowed If marital status is Married/Remarried, Income Earned from Work is displayed in view-only and the total amount must be input for each spouse Changing this field will not change IRS Request Flag

46 Update NSLDS Fraud Loan Flag
13/14 and 14/15 ISIRs Update NSLDS Fraud Loan Flag Issue: NSLDS receives records from the Office of Inspector General (OIG) that indicate someone has been convicted of fraudulently obtaining Federal Loans and is no longer eligible for aid Solution: Beginning January 1, 2014: Records will receive Reject Reason 24 and SAR Comment 272 Effective for and

47 2014-2015 FAFSA (GEN-13-12) New parental data collection:
Dependent students will be required to include FAFSA income and other information from the dependent student’s legal parents, regardless of the parents’ marital status or gender, if those parents live together Legal parent means biological or adoptive New marital status response for dependent student’s parents - “Unmarried and both parents living together” If divorced parents (biological or adoptive) of a dependent student still live together, they complete the FAFSA as "unmarried and living together" with information from both Up to now, the FAFSA has only collected information on both parents of a dependent student if they are legally married and so even if both parents lived together, data from one parent was excluded. To the extent they are able, both of dependent’s students parents should help pay the educational expenses of their child. This change will eliminate longstanding inequities that were based on the relationship of the parents with each other, rather than on the parents’ relationship with the child. This change ensures limited taxpayer resources are directed to students with the most need, regardless of the parents’ marital status or gender.

48 2014-2015 FAFSA Tax Filing Status Issue Solution
We are unable to identify instances where the student or parent marital status conflicts with the tax filing status, resulting in the possibility that either too much income or not enough income is being reported on the FAFSA. Solution Students and parents will begin reporting their tax filing status on the FAFSA. The system will compare the tax filing status with the marital status to determine where potential discrepancies exist, and message accordingly.

49 150% Subsidized Loan Limit
ISIR 150% Subsidized Loan Limit The following NSLDS fields will be added to the ISIR: These fields will be passed from NSLDS to CPS starting with at the borrower level during pre-screening A SAR Comment will be triggered when SULA Flag is set to Y New NSLDS Post-Screening Reason Code 25 value will be added: Subsidized Usage Applies Flag Status Change Added Value Subsidized Usage Limit Applies Flag (SULA) Y/N Subsidized Loan Eligibility Used (SLEU) 000v000

50 Gainful Employment

51 Gainful Employment - Disclosures
Court left in place regulations that require schools to disclose certain data about each of their GE Programs Disclosure Template Released – See GE Electronic Announcement #46 (11/22/13) Institutions must update their GE Program disclosures with the award year information no later than January 31, 2014 using the released template process Institutions must prominently provide a direct link from the home page of the GE Program website to the program’s disclosure page that was generated by the disclosure template application Technical questions: (855) or

52 GAINFUL EMPLOYMENT - PROPOSED
Notice of Proposed Rulemaking (NPRM) Federal Register - March 25, 2014 Comments must be received by May 27, 2014 OPE Website with discussions and materials associated with GE negotiated rulemaking:

53 GAINFUL EMPLOYMENT - PROPOSED
Proposed Rule Two Eligibility Metrics Debt-to-Earnings (D/E) Rate Program Cohort Default Rate (pCDR)

54 GAINFUL EMPLOYMENT - PROPOSED
Debt-to-Earnings (D/E) Rate Amount of debt students who completed a GE program incurred to attend that program in comparison to those same students’ discretionary and annual earnings after completing the program Annual D/E rate Discretionary D/E rate Outcomes focused on program completers Passing; Zone; Failing

55 GAINFUL EMPLOYMENT - PROPOSED
Appeals based on alternative earnings Earnings data from an institutional survey Earnings data from state–sponsored data systems Mitigating circumstances Less than 50 percent of all of the program’s completers incurred loan debt

56 GAINFUL EMPLOYMENT - PROPOSED
2. Program Cohort Default Rate (pCDR) Just like institutional CDRs but for the GE program’s former students Evaluate the default rate of former students enrolled in a GE program, regardless of whether they completed the program Outcomes Passing Failing pCDR adjustments and appeals

57 GAINFUL EMPLOYMENT - PROPOSED
Program’s loses Title IV eligibility if: Fails both D/E measures in two out of three years Fails or in the zone for one D/E measure for four consecutive years Fails pCDR for three consecutive years GE program that loses eligibility for Title IV funds or is not passing the D/E rates measure and the pCDR measure and is discontinued by the institution, the loss of eligibility is for three calendar years

58 GAINFUL EMPLOYMENT - PROPOSED
Require institutions with GE programs that could become ineligible in an immediately succeeding year to provide a written warning to students and prospective students of the potential loss of ineligibility and the implications.

59 GAINFUL EMPLOYMENT - PROPOSED
Disclosures – In addition to program information, includes: Loan repayment rates Completion rates Withdrawal rates Placement rates Median loan debt Percent borrowing pCDR D/E rates

60 GAINFUL EMPLOYMENT - PROPOSED
Reporting – By July 31 following final rules effective date for six prior award years Example: If effective date is July 1, 2015, report no later than July 31, 2015 Information for award years through For subsequent award years, by October 1 following the end of the award year

61 Regulatory Activity

62 Recent Regulatory Activity
Loans II – Final Rule Published on November 1, 2013 Effective 7/1/14; some rules can be implemented early as of 11/1/13 Repeal of Unnecessary FFEL Regulations Updating of Direct Loan Regulations FFEL Repayment Disclosures; Forbearance; Loan Rehabilitation; Closed School Discharge; School Enrollment Status Reporting

63 Recent Regulatory Activity
Loans II – Final Rule Minimum Loan Period for Transfer Students in Non-Term credit and clock hour programs 34 CFR (a)(10) - (ii) For a student who transfers into a school from another school and the prior school originated a loan for a period of enrollment that overlaps the period of enrollment at the new school, the new school may originate a loan for the remaining portion of the program or academic year. In this case the school may originate a loan for an amount that does not exceed the remaining balance of the student’s annual loan limit. Does not matter if hours transfer in or not May early implement as of 11/1/13

64 Negotiated Rulemaking
Institutional Security and Crime Reporting The “Violence Against Women Act” (VAWA) amended the “Clery Act” Negotiations: January 13–14, 2014; February 24–25, 2014; March 31-April 1, 2014

65 Negotiated Rulemaking
Program Integrity and Improvement Negotiations began February 2014 Topics: Cash management (debit cards, etc.) State authorization for distance education and foreign locations of domestic schools Clock-to-credit hour conversion Definition of adverse credit for PLUS loan borrowers Repeat Coursework

66 Additional DCLs & Announcements

67 Dear Colleague Letters
ANN State Authorization - complaint process Two basic requirements for an institution to be considered legally authorized by the State for Title IV funding eligibility: State must authorize an institution by name to operate educational programs beyond secondary education State must have a process applicable to all institutions, except tribal and Federal institutions, to review and appropriately act on complaints concerning the institution While a State may refer review of complaints to another entity, final authority to resolve complaints is with the State If an institution cannot identify a State complaint process that meets the requirements in 34 CFR 600.9, ED would not consider the institution to be legally authorized by the State

68 Dear Colleague Letters
GEN – Pell Payment & Disbursement Schedule Maximum Pell for $5,730 GEN – Shopping Sheet Updates, HTML specifications, and the Institutional Metric Data file for the Financial Aid Shopping Sheet ANN – FSA COACH Introductory Web-based tutorial updated for

69 Electronic Announcements
3/18/14 – Application Process for FSA FAFSA is only form student required to complete to be considered for student assistance for any Title IV aid, except data needed to ensure student eligibility (i.e. verification, etc.) Can require additional forms for non-TIV aid programs Student cannot be charged any fee for completing a FAFSA or for any other activity/process related to determining the student’s eligibility for TIV aid  Offering a tuition discount to students who pay early is not permitted because, in general, Title IV recipients may not be able to meet that requirement and would then be assessed higher tuition amounts

70 Electronic Announcements
3/18/14 – Application Process for FSA Institutions and other entities or individuals may not ask or allow students to provide their PIN to any other person or entity, including institutional staff Nor may a student authorize another person to apply for an FSA PIN on the student’s behalf

71 Electronic Announcements
11/27/14; 1/7/14; 3/21/14 - New Direct Consolidation Loan Process Information 2/26/14 – Direct Loan Refunds Beginning January 1, 2015, ED will no longer accept Direct Loan refunds of cash sent manually via paper check Refunds of cash will be electronically sent back via the G5 Web site 1/30/14 – Program Integrity Website Q & A Updates Addition of High School Diploma category

72 Electronic Announcements
1/27/14 – Net Price Calculator ED’s NPC Template updated for award year 11/15/13 - Reach FSA = FSA-4-FAA Simplified access to several FSA School Contact Centers through one phone number 10/23/13 – Verification Documents for Alternative verification documents when tax return transcript is unavailable

73 Training Feedback http://s.zoomerang.com/s/GregoryMatrin
To ensure quality training we ask all participants to please fill out an online session evaluation Evaluation form is specific to Greg Martin This feedback tool will provide a means to educate and inform areas for improvement and support an effective process for “listening” to our customers Additional concerns about training can be directed to


Download ppt "Tri-State Spring Training"

Similar presentations


Ads by Google