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PPG- survey analysis Chepstow Gardens Medical Centre
How many people participated? 4140 3 not indicated sex
What ages participated? <18: 0 18-24:3 25-34:6 35-44:8 45-54:19 55-64:14 65-74:19 75-84:14 >85:1
When were you last seen?
Preferred ways of booking appointments
Awareness of Practice Website? YES 50% NO 46%
Are you satisfied with the following:
Reasons for not being able to get routine appointments
Are you easily able to get into the building? 96% Yes4% No
Are you overheard in the reception area? Yes but I don’t mind:69% Yes, I am not happy:17% No:14%
Are reception staff helpful? Yes:81% No:7% Unsure:12%
Are you seen on time? 61% yes2% no (unacceptable delay) 34% no (acceptable delay)
Do you have to wait more than 2 working days for your prescription to be ready? 78% no 22% yes
Happy with open hours? YES 92.8% No 7.2%
Satisfied with the consultation? (nurse & doctor)
Overall, are you satisfied with the care? 95.29% Yes 4.71% No
PPG- survey analysis Chepstow Gardens Medical Centre.
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